Promised versus reported experience
63 mentions18 positive, 42 mixed, and 3 negative mentions.
Independent public-review analysis
Burg Simpson Personal Injury Lawyers Englewood reviews and client experience
CrashStory analyzed 173 public reviews, including 138 with written feedback, to summarize recurring client-experience themes.
- Public reviews analyzed
- 173
- Written reviews
- 138
- Average public rating
- 4.38 / 5
What reviewers discussed
Reported client-experience themes
These counts describe subjects detected in public reviews. They measure reported experience, not legal skill, case value, or independently verified outcomes.
Process clarity
54 mentions20 positive, 34 mixed, and 0 negative mentions.
Communication
48 mentions8 positive, 37 mixed, and 3 negative mentions.
Process speed
33 mentions8 positive, 24 mixed, and 1 negative mentions.
Personal attention
28 mentions13 positive, 14 mixed, and 1 negative mentions.
Whole-client support
24 mentions5 positive, 19 mixed, and 0 negative mentions.
What our sample contains
The written reviews in this sample, described
We do not republish review text. Each entry below states what one written review in our sample is — its star rating, the date it carries, how much was written, and the themes our tagger found in it — as reported by reviewers on Google. To inspect the source material, search Google Maps for this firm; confirm that the name and location match before relying on a listing.
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5 of 5 stars · 2026-02-20 · 327 characters written
Themes found: Communication, Process speed, Process clarity
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5 of 5 stars · 2025-12-04 · 602 characters written
Themes found: Process clarity, Personal attention, Settlement clarity, Promised versus reported experience
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5 of 5 stars · 2022-10-18 · 634 characters written
Themes found: Communication
How these were chosen: of the 138 written reviews in our sample, these are the 3 ranked highest by our own usefulness score, then by date. They are not a random sample and not a summary of the rest. Reviews are not verified by CrashStory, and we do not confirm that a reviewer was a client.
How to use this page
Review evidence is one part of choosing a lawyer
CrashStory groups recurring topics in publicly available reviews. A mention can be positive, negative, or mixed. The analysis does not verify that a reviewer was a client and does not compare settlement results, policy limits, injury severity, or litigation performance.
Analysis snapshot generated March 23, 2026.