Had a consultation today with Attorney Casey Johnson, very professional, willing to help! Really appreciate him. Highly recommend, thank you so much Casey!
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Aitken: Orange County Accident and Injury Lawyers
Santa Ana Personal Injury Lawyer — 82 Client Reviews Analyzed
4.8(82 reviews)Aitken: Orange County Accident and Injury Lawyers is a Personal Injury law firm in Santa Ana, CA, located at 3 MacArthur Pl # 800 and reachable at +1714-434-1424. Clients have rated the firm 4.8 out of 5 across 82 public Google reviews, 10 of which include written feedback. The most recent written review is from Lei Bai on Apr 24, 2026 (103 days ago).
Owner engagement: Aitken: Orange County Accident and Injury Lawyers replies on 4% of visible Google reviews, and roughly 33% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Michael Penn, Aitken Aitken, Casey Johnson and Aitken Law are the attorneys most frequently named by clients in reviews of Aitken: Orange County Accident and Injury Lawyers.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
82 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Aitken: Orange County Accident and Injury Lawyers is a personal injury law firm serving clients in Santa Ana, California, located at 3 MacArthur Pl # 800 92707.
Review evidence: Clients have left 82 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Santa Ana, California firms before you decide.
Quick signals: attorneys named most often in reviews are Michael Penn, Aitken Aitken, Casey Johnson; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Aitken: Orange County Accident and Injury Lawyers at (714) 434-1424 or visit aitkenlaw.com for a free case review.
82 public reviews and 20 written reviews.
Most recent written review from Lei Bai: Feb 4, 2026 (182 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 15% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Lei Bai: Feb 4, 2026 (182 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 4, 2026 (182 days ago). Compare that recency with the other firms you are considering.
Had a consultation today with Attorney Casey Johnson, very professional, willing to help! Really appreciate him. Highly recommend, thank you so much Casey!
I can’t say enough about the exceptional experience I had with Michael Penn at Aitken Aitken Cohn. For the past three years, they have been by my side, fighting tirelessly to ensure I was fairly compensated for an injury that will impact me for the rest of my life. Their professionalism, persistence, and genuine care made all the difference. They never gave up—no matter how long the process took—and consistently made me feel supported and informed. I always knew they were advocating for my best interests. Thanks to their hard work, I finally received the justice and compensation I deserved. I am incredibly grateful for everything they’ve done. If you need a firm that truly goes above and beyond for their clients, I highly recommend Aitken Aitken Cohn.
We retained Michael Penn for my dad’s car accident in 2023. I was dealing with the insurance myself until I found out the car was totaled and my dad needed to go to the ER. At that point I felt like we needed someone who could advocate for us and make sure we were taken care of while getting the necessary medical attention. We were very fortunate to get referred to Michael- retaining him and his firm was one of the best decisions we could have made. From our very first email and call with him, he was sympathetic, down to earth, put us all at ease on how the process would work, and how he would be taking on the lion's share of everything insurance related so we could focus on my dad’s recovery and wellbeing. Considering how much the accident impacted us, he made it fairly seamless guiding us the whole way, and showed the utmost respect, compassion and professionalism to the very end, including disbursement of settlement. Dare we say we actually like our attorney?? That might not be a first for Michael, but it is for us! If you care about integrity, clear communication, professionalism, diligence and results, then Michael Penn and his firm should be at the top of your list. Our Highest recommendations. Thank you Michael!
3 MacArthur Pl # 800, Santa Ana, CA 92707
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Most recent written review from Lei Bai: Feb 4, 2026 (182 days ago)
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Unknown
Had a consultation today with Attorney Casey Johnson, very professional, willing to help! Really appreciate him. Highly recommend, thank you so much Casey!
Owner response
Thank you for the thoughtful review!
Case Type Unspecified
Unknown
I can’t say enough about the exceptional experience I had with Michael Penn at Aitken Aitken Cohn. For the past three years, they have been by my side, fighting tirelessly to ensure I was fairly compensated for an injury that will impact me for the rest of my life. Their professionalism, persistence, and genuine care made all the difference. They never gave up—no matter how long the process took—and consistently made me feel supported and informed. I always knew they were advocating for my best interests. Thanks to their hard work, I finally received the justice and compensation I deserved. I am incredibly grateful for everything they’ve done. If you need a firm that truly goes above and beyond for their clients, I highly recommend Aitken Aitken Cohn.
Case Type Unspecified
Unknown
We retained Michael Penn for my dad’s car accident in 2023. I was dealing with the insurance myself until I found out the car was totaled and my dad needed to go to the ER. At that point I felt like we needed someone who could advocate for us and make sure we were taken care of while getting the necessary medical attention. We were very fortunate to get referred to Michael- retaining him and his firm was one of the best decisions we could have made. From our very first email and call with him, he was sympathetic, down to earth, put us all at ease on how the process would work, and how he would be taking on the lion's share of everything insurance related so we could focus on my dad’s recovery and wellbeing. Considering how much the accident impacted us, he made it fairly seamless guiding us the whole way, and showed the utmost respect, compassion and professionalism to the very end, including disbursement of settlement. Dare we say we actually like our attorney?? That might not be a first for Michael, but it is for us! If you care about integrity, clear communication, professionalism, diligence and results, then Michael Penn and his firm should be at the top of your list. Our Highest recommendations. Thank you Michael!
Case Type Unspecified
Unknown
Megan Demshki and Casey Johnson have been such wonderful, kind, caring people I have ever met! I have and always will recommend them for the wonderful service to anyone that needs them. For 6 years I have had the pleasure of knowing them when I was in a terrible accident. They took such amazing care of my mother and I. If I ever need their services again I will return. Thank you Aitken Aitken Cohn! You have truly changed my life
Case Type Unspecified
Unknown
Casey Johnson and his team did a great job of handling my case. He always made sure to keep me informed and answer any questions I had. It made the whole process easier to go through by knowing what I should expect along the way. I would definitely recommend him, and his firm to anyone in the area.
Case Type Unspecified
Unknown
The law firm of Aitken and Associates is an excellent and the best resource of professional help when it comes to handling accident and injury cases. Casey Johnson, partner, performed beyond excellence in negotiating a resolution of our case, providing guidance and updates in every step of the way. The very efficient staff who helped in the case are equally commendable. I would highly recommend Aitken and Associates to everyone who might need help to handle their case.
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Unknown
Can't recommend them highly enough. Casey Johnson and the team did an amazing job for me and my family. They were always easy to get in touch with, guided us through the process, and got results.
Case Type Unspecified
Unknown
Mr. COHN did what was necessary to ensure I was awarded the insurance cap eventhough the defense pushed back and drug their feet for 2 years. We could have gambled and lost the insursnce cap if taken it to a juries decision. I firmly believe we obtained the best outcome in my situation, without dragging the process out for another 10 mos. I would hire the firm again.
Case Type Unspecified
Unknown
Aitken Law was so professional, kind, and hard-working. Michael Penn and Diana Lorenzana were leading my case and they were always quick to help and available by phone or email whenever I needed. They not only did the necessary work but also went above and beyond. My experience with Michael, Diana and Aitken Law as a whole was extremely positive and I would go back to them in a heartbeat and would also recommend them to my friends and family. 10/10
Owner response
Miles, thanks so much for the heartfelt review. So happy we were able to assist you with your case.
Case Type Unspecified
Unknown
Everybody here was so helpful. They were very punctual and thorough on getting any and all information to me. I felt very safe and happy knowing that my case was in their excellent hands.
Owner response
Thank you for the thoughtful review Nick. We appreciate it.
Case Type Unspecified
Unknown
This is a great firm who really cares about their clients. Casey was wonderful to work with and would recommend him to anyone looking for a lawyer.
Case Type Unspecified
Unknown
Darren Aitken provided exceptional service. He kept us informed throughout the process and he worked really hard to obtain a good settlement. Darren and his staff were always available and they responded quickly to any inquiry we had. The office is very unpretentious. I highly recommend Aitken Aitken and Cohen.
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