Not happy with these people
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Request a free case review from Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers in Pensacola, Florida.
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Pensacola Personal Injury Lawyer — 226 Client Reviews Analyzed
4.4(226 reviews)Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers is a Personal Injury law firm in Pensacola, FL, located at 27 W Romana St and reachable at +1850-930-7809. Clients have rated the firm 4.4 out of 5 across 226 public Google reviews, 10 of which include written feedback. The most recent written review is from Nicola Brown on May 8, 2026 (88 days ago).
Owner engagement: Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers replies on 11% of visible Google reviews, and roughly 52% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
226 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers is a personal injury law firm serving clients in Pensacola, Florida, located at 27 W Romana St 32502.
Review evidence: Clients have left 226 public Google reviews averaging 4.4 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Pensacola, Florida firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers at (850) 930-7809 or visit shunnarah.com for a free case review.
226 public reviews and 20 written reviews.
Most recent written review from Nicola Brown: Mar 6, 2026 (151 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Nicola Brown: Mar 6, 2026 (151 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 6, 2026 (151 days ago). Compare that recency with the other firms you are considering.
Not happy with these people
Yall would not even talk with me . Your staff sucks and no one knows what they are doing . Yall have no understanding of someone losing someone they love . All yall care about is if you can make millions . I would never use yall or recommend yall
You didn't even attempt to help! Thanks for nothing!
27 W Romana St, Pensacola, FL 32502
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Nicola Brown: Mar 6, 2026 (151 days ago)
Written Reviews
20
Average Rating
3.10
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20
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Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
Not happy with these people
Owner response
We appreciate your feedback, Nicola. At Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers, we’re dedicated to delivering five-star service, and we’d love to make sure your experience is improved. Please reach out to us directly at (850) 930-7809 so we can address any concerns.
Case Type Unspecified
Unknown
Yall would not even talk with me . Your staff sucks and no one knows what they are doing . Yall have no understanding of someone losing someone they love . All yall care about is if you can make millions . I would never use yall or recommend yall
Owner response
Thank you for your feedback, Loretta. At Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers, we strive to provide excellent service for every client, potential or otherwise. Please reach out at (850) 930-7809 so we can address your concerns.
Case Type Unspecified
Unknown
You didn't even attempt to help! Thanks for nothing!
Owner response
Margaret, thank you for reaching out. We’d be glad to review your situation and speak with you directly about any concerns you may have. Please contact our team at (850) 930-7809 so we can assist you one-on-one.
Case Type Unspecified
Unknown
So far so good , I really appreciate your help.
Owner response
Thanks a lot for the great feedback, Reginald! It’s a privilege to be able to help clients like you achieve the justice and compensation you deserve. We’re so glad we could make a difference for you!<br><br>
Case Type Unspecified
Unknown
This firm has been wonderful Ill route for this firm any day anyway team shunnarah trail#MVP
Owner response
Thanks so much for the kind words, Salina! The team at Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers is honored to help clients like you get the justice and compensation they deserve.
Case Type Unspecified
Unknown
Absolutely the WORST law firm I have ever used. There’s NO Communication at all. I settled my case 11/25/24 and here it is 1/16/25 and still haven’t been paid my money. They claim they are waiting for the insurance company however they weren’t supposed to settle without a final medical amount. I have NEVER met anyone from the firm and barely get a response back. Chose another firm if you want any help!
Case Type Unspecified
Unknown
I don’t know much about this guy. But he has a lot of billboards. I counted them. In 300 miles he was more then 30.
Owner response
We’re sorry that you had an experience that was less than satisfactory. Your experience is not consistent with the type of care we aim to provide for our clients. Please call us at (850) 308-4777.
Case Type Unspecified
Unknown
Alexander Shunnarah Pensacola,Fl are the absolute worst conniving, deceitful, non communicative, liars I’ve ever seen. If you want whats rightfully yours please find another law firm. These people have had my case over 2yrs just to tell me they’ll get more of my settlement than me. Ex. The insurance company cut the check for my family back in December 2023 to my lawyer ,here it is March 2024 i still haven’t received my check. All of a sudden attorney fees are through the roof from what was initially stated. The lies !!! The claim is it’s for medical fees. It’s 03/27/24 and I’m just receiving the documents to sign for them to release my settlement. The settlement check receipt clearly says $0 medical fees. To the person replying to the reviews are liars as well we’ve reached out to that email no response….If you want someone to represent you and that’s just not out to scheme money from you then get somebody else to do it!!!!!! Lawyer Ben Zimmerman and his team are very unprofessional and I wouldn’t recommend them to anyone!!!!!!
Owner response
We are sorry that your experience was so frustrating and would like to do what we can to make it right. Please contact me directly at MShatara@asilpc.com so we can help you further.
Case Type Unspecified
Unknown
My sister, Mary Lynn, fell because of a slippery floor in the bathroom at Andrews Institute in Gulf Breeze and broke her nose and her foot in three places, but Shunnarah wouldn't handle the lawsuit.
Owner response
We are sorry that your experience was so frustrating and would like to do what we can to make it right. Please contact me directly at MShatara@asilpc.com so we can help you further.
Case Type Unspecified
Unknown
I filed a complaint with this firm three and one-half years ago and still waiting for a resolution. I'm 82 years old and hope to stay alive long enough to enjoy any proceeds I may eventually receive!!!!
Owner response
We are sorry that your experience was so frustrating and would like to do what we can to make it right. Please contact me directly at MShatara@asilpc.com so we can help you further.
Case Type Unspecified
Unknown
They seem to care less about my case or pain. I was in a wreck in September and still haven't been seen by a doctor. I called in October and asked them if they could give me a different case manager., Because Jessica does not have the time for my case. She gave me the excuse that her kid was sick. And here it is November and she still hasn't done anything to help me. I have used Alexander shunnarah two times in the past. After this I will never call him again.
Owner response
We are sorry that your experience was so frustrating and would like to do what we can to make it right. Please contact me directly at MShatara@asilpc.com so we can help you further.
Case Type Unspecified
Unknown
Very helpful 👍
Owner response
Thank you for the kind words and awesome 5 star review Natosha!
10 other offices for this firm
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
C. Anthony (Tony) Graffeo, Attorney
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
Alexander Shunnarah Trial Attorneys: Accident & Injury Lawyers
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