They were amazing I received a great settlement, they communicated the entire time. Such kind and responsive staff and the whole process was very easy! 10/10 I could not recommend them enough!
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Request a free case review from Attorney Dean Boyd in Lubbock, Texas.
Attorney Dean Boyd
Lubbock Personal Injury Lawyer — 196 Client Reviews Analyzed
4.8(196 reviews)Attorney Dean Boyd is a Personal Injury law firm in Lubbock, TX, located at 10623 Quaker Ave #102 and reachable at +1806-242-3333. Clients have rated the firm 4.8 out of 5 across 196 public Google reviews, 10 of which include written feedback. The most recent written review is from Yesenia Muñiz on May 8, 2026 (90 days ago).
Owner engagement: Attorney Dean Boyd replies on 1% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Dean Boyd is the attorney most frequently named by clients in reviews of Attorney Dean Boyd.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
196 reviews
Years Experience
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Attorney Dean Boyd is a personal injury law firm serving clients in Lubbock, Texas, located at 10623 Quaker Ave #102 79424.
Review evidence: Clients have left 196 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Lubbock, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Dean Boyd; the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact Attorney Dean Boyd at (806) 242-3333 or visit deanboyd.com for a free case review.
196 public reviews and 20 written reviews.
Most recent written review from Yesenia Muñiz: Feb 6, 2026 (181 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 5% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Yesenia Muñiz: Feb 6, 2026 (181 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 6, 2026 (181 days ago). Compare that recency with the other firms you are considering.
They were amazing I received a great settlement, they communicated the entire time. Such kind and responsive staff and the whole process was very easy! 10/10 I could not recommend them enough!
So friendly and helpful
Sara Harris was my legal assistant and she was very kind, compassionate,and understanding.
10623 Quaker Ave #102, Lubbock, TX 79424
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Most recent written review from Yesenia Muñiz: Feb 6, 2026 (181 days ago)
Written Reviews
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They were amazing I received a great settlement, they communicated the entire time. Such kind and responsive staff and the whole process was very easy! 10/10 I could not recommend them enough!
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So friendly and helpful
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Sara Harris was my legal assistant and she was very kind, compassionate,and understanding.
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Me and my wife love y’alls ridiculous/funny commercials. If I ever need a PI lawyer, I know who I’m calling.
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Wonderful attorney and fantastic staff. Very friendly
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I rate Dean Boyd and his team 5 stars they most definitely took care of me when I needed it! They kept me in the loop with everything and brandi walked me through a lot when I needed her!!! I recommend calling them if you’re ever in a situation thank yall!!!
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Just call someone else. From the moment I was transferred to the "intake specialist" I had a feeling. The first question I was asked beyond my name was my address. I questioned as to why that was asked before anything about my possible case and was given kind of a BS answer (*put a pin in this, we'll come back to it). Immediately, the communication was difficult, I couldn't understand what this woman was saying; it seemed as if she was fading in and out. I asked about that, I was assured she was on "our office phone" and that she had no idea what would be causing it. She then seemed to catch a little bit of an attitude, I guess because I couldn't hear her. Having thought about this for a bit, the only thing I can think of is that she wasn't speaking into the phone. That she would began speaking and then bring the phone up to her face, that'd be why she seemed to fade in in the middle of a sentence. So, anyway, having interrupted me several times and NOT getting all the pertinent details, she then tells me she'll pass this to a lawyer and asks to put me on hold. Well, I'm also at work, so I asked if she could call me back. She said 'sure'... but, somehow, I knew right then I'm wasn't getting a call back. It's been a few hours now, and, quite frankly, I don't want that call back. Even if she did actually present that to a lawyer, I didn't get the chance to tell you that the 2nd had hired the 1st dentist and fired her after three months for the same doing the same things she did to my teeth. Missing what is a fairly pertinent detail, along with several others, I'm sure the reviewing lawyer would pass on it. However, and I can't put my finger on it, but I don't believe she actually showed anything to anyone. Now, back to the reason as to why the first thing you all asked was my address. I don't believe for a second that that is so that you can determine whether you can help me or not, which is what I was told. You could've just asked what city I live in and it would be the same. The reason for that is so that you can start bombarding me with junk mail. Unless, of course, you just won't represent people from a certain side of town... Hmm.
Owner response
I wanted to respond to your comments. I have my team ask a lot of questions, that is true. We ask these questions so we can do our job and do it well. There is no other purpose involved. Sometimes, telephone calls with today's technology just drop, the sound is bad, etc. and we've all experienced that. Most folks are happy to end the call and reconnect on a new call so we enjoy a clearer conversation. I'm not sure what the issue is but, we speak to folks all day, every day and generally have very happy clients who have an overall positive experience with us as reflected here in the reviews.
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Dean Boyd was very helpful and patient with me I had questions they answered them. I would definitely come back if I every in that kind of situation again.
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I definitely recommend them and very helpful
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These people are top notch absolutely perfect
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They’re the best in town
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Very nice and professional work
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