Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
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Barbara J. Swanson Law
Gurnee Personal Injury Lawyer — 29 Client Reviews Analyzed
4.1(29 reviews)Barbara J. Swanson Law is a Personal Injury law firm in Gurnee, IL, located at 4473 Old Grand Ave and reachable at +1847-244-8545. Clients have rated the firm 4.1 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Dana Russell on May 8, 2026 (119 days ago).
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Barbara J. Swanson Law is a personal injury law firm serving clients in Gurnee, Illinois, located at 4473 Old Grand Ave 60031.
Review evidence: Clients have left 29 public Google reviews averaging 4.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Gurnee, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Barbara J. Swanson Law at (847) 244-8545 or visit bswansonlaw.com for a free case review.
29 public reviews and 20 written reviews.
Most recent written review from Dana Russell: Jan 22, 2026 (225 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Dana Russell: Jan 22, 2026 (225 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jan 22, 2026 (225 days ago). Compare that recency with the other firms you are considering.
Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
Ignores phone calls and emails. Won't even respond to another Lawyer. Causing my family distress in trying to deal with a family estate.
Awesome! Very helpful, fast, and professional! Very fair pricing. Everything was well explained at closing. Thank you!!
4473 Old Grand Ave, Gurnee, IL 60031
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Dana Russell: Jan 22, 2026 (225 days ago)
Written Reviews
20
Average Rating
3.75
Reviews (30d)
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Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
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Doesn’t answer calls or emails. Have been in probate for a year now and haven’t heard from her in 6 months after TENS OF DOZENS of calls, voicemails, emails, etc.
Case Type Unspecified
Unknown
Ignores phone calls and emails. Won't even respond to another Lawyer. Causing my family distress in trying to deal with a family estate.
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Unknown
Awesome! Very helpful, fast, and professional! Very fair pricing. Everything was well explained at closing. Thank you!!
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Must be good because they are way too busy. Could do me the favor to quickly overlook a real estate contract but can’t make an appointment about doing a will for 5 months. Save the voicemail and call backs and call someone else first.
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We always refer to her for estate planning.
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Knowledgeable, patient with explanation and detail oriented. And simply a nice person.
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A response would have been nice. 👎🏻
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Never responds at all
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Barb Swanson is an excellent estate attorney, very professional.
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Barbara and her staff have always been very helpful.
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Barb is knowledgeable, professional and compassionate. I could not recommend her more highly!
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Very knowledgeable and pleasant. A very fine and experienced attorney. Attorney Swanson helps make complex legal issues understandable by giving examples from her own life with grace and good humor. Top-notch for sure.
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Last review 198d ago
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