They lied and said they were going to represent me and even sent me an email saying they'd be in touch all lies
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Ben Crump Law PLLC
Sacramento Personal Injury Lawyer — 34 Client Reviews Analyzed
3.7(34 reviews)Ben Crump Law PLLC is a Personal Injury law firm in Sacramento, CA, located at 500 Capitol Mall #2350 and reachable at +1844-753-1115. Clients have rated the firm 3.7 out of 5 across 34 public Google reviews, 10 of which include written feedback. The most recent written review is from Crankyhippyvlogs! on Apr 25, 2026 (144 days ago).
Owner engagement: Ben Crump Law PLLC replies on 15% of visible Google reviews, and roughly 20% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, why people chose this firm, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Ben Crump is the attorney most frequently named by clients in reviews of Ben Crump Law PLLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
34 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ben Crump Law PLLC is a personal injury law firm serving clients in Sacramento, California, located at 500 Capitol Mall #2350 95814.
Review evidence: Clients have left 34 public Google reviews averaging 3.7 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Sacramento, California firms before you decide.
Quick signals: attorneys named most often in reviews are Ben Crump; the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ben Crump Law PLLC at (844) 753-1115 or visit bencrump.com for a free case review.
34 public reviews and 20 written reviews.
Most recent written review from Crankyhippyvlogs!: Nov 17, 2025 (303 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 20% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Crankyhippyvlogs!: Nov 17, 2025 (303 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Nov 17, 2025 (303 days ago). Compare that recency with the other firms you are considering.
They lied and said they were going to represent me and even sent me an email saying they'd be in touch all lies
To Whom This May Concern... I Vergie Reene Tate-Singleton, I had the pleasure of speaking with Savanna today at Attorney Ben Crump's office. I CAN NOT express in details how beautiful, great, wonderful, kind and patient she was with me. She's the greatest! She took time to hear me out, because I am whispering due to sinus, common cold, and headaches. She asks all the right question(s). She made it her business to make me feel better with the case. I will tell all what a beautiful, Soul, kindhearted great person she is. I asked to do a survey for her, and she provided the link for me to complete. I couldn't have spoken to a better person. Attorney Mr. Ben Crump, Savanna is a very beautiful soft spoken person. I truly believe you will be very pleased to hear that of your assistant. I prayed to speak to a kindhearted person, and she was the God sent person earlier today. I wish the best in life for her. in the might name of Jesus. Thank you, and kind Regards , Vergie Tate Singleton
Out of over a dozen different law firms trying to get someone to handle my case, Ben crump is the only one to have called me back instead of emailing a declination of services. Matt not only helped me navigate through setting everything up but was extremely concerned and attentive. Unlike the other firms I spoke to whom one of which declined me because they were closing an hour early that day.
500 Capitol Mall #2350, Sacramento, CA 95814
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Most recent written review from Crankyhippyvlogs!: Nov 17, 2025 (303 days ago)
Written Reviews
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Average Rating
4.60
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They lied and said they were going to represent me and even sent me an email saying they'd be in touch all lies
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To Whom This May Concern... I Vergie Reene Tate-Singleton, I had the pleasure of speaking with Savanna today at Attorney Ben Crump's office. I CAN NOT express in details how beautiful, great, wonderful, kind and patient she was with me. She's the greatest! She took time to hear me out, because I am whispering due to sinus, common cold, and headaches. She asks all the right question(s). She made it her business to make me feel better with the case. I will tell all what a beautiful, Soul, kindhearted great person she is. I asked to do a survey for her, and she provided the link for me to complete. I couldn't have spoken to a better person. Attorney Mr. Ben Crump, Savanna is a very beautiful soft spoken person. I truly believe you will be very pleased to hear that of your assistant. I prayed to speak to a kindhearted person, and she was the God sent person earlier today. I wish the best in life for her. in the might name of Jesus. Thank you, and kind Regards , Vergie Tate Singleton
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Unknown
Out of over a dozen different law firms trying to get someone to handle my case, Ben crump is the only one to have called me back instead of emailing a declination of services. Matt not only helped me navigate through setting everything up but was extremely concerned and attentive. Unlike the other firms I spoke to whom one of which declined me because they were closing an hour early that day.
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The intake paralegal Leira was very professional, patient and kind. I was so grateful for the service provided and looking forward Ben Crump Law PLLC handling my case.
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I contacted Ben Crump Law Office to inquire about representation in a wrongful death case involving my son, who was under the care of the Georgia Department of Corrections. Ms. Jasmine got in touch with me, and I am confident that they will work towards getting my son the justice he deserves.
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So far so good!! When everyone else said no because they were afraid to take on this case Ben Crump Law stepped up. I thank you so much for that. And the intake rep was lovely! I look forward to going through the process and getting justice!
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I spoke to a very rude paralegal who hung up on me because my case involves a homocide but my daughter isn’t black.
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Outstanding service and I highly recommend Ben Crump Law PLACE
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Highly recommend very great law firm!
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Awesome lawyer. Helped me through the whole process and answered every questions I may have regarding my case. Will recommend to anyone.
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Very great experience I will recommend them for anybody with the problem that I had
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He was very patient with me. I thank you so much for the information I was given. You really helped ease my mind. May GOD continue to bless you! Thank you so much!
3 other offices for this firm
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Last review 264d ago
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