I would give zero stars if I could. Slow responses on emails, the first time I was addressed as James, and not Mr. Goines, which is very unprofessional, and high billing rates despite not providing a service that justifies higher rates. It seemed as though our account was treated poorly because it was not large like some probably are here in the wealthy Bay Area. I found the assistants to be courteous which was nice. Aside from that this firm does not deserve any more 5-star ratings, did not in the first place, and does not deserve further business. Avoid.
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