Don’t use Britt for real estate. Man needs to retire.
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Brown Hawkins & Basola
Decatur Personal Injury Lawyer — 32 Client Reviews Analyzed
3.5(32 reviews)Brown Hawkins & Basola is a Personal Injury law firm in Decatur, IL, located at 234 S Franklin St and reachable at +1217-423-3411. Clients have rated the firm 3.5 out of 5 across 32 public Google reviews, 21 of which include written feedback. The most recent written review is from Red Bird21 on Oct 7, 2025 (247 days ago).
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
32 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Brown Hawkins & Basola is a personal injury law firm serving clients in Decatur, Illinois, located at 234 S Franklin St 62523.
Review evidence: Clients have left 32 public Google reviews averaging 3.5 out of 5, 21 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Decatur, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Brown Hawkins & Basola at (217) 423-3411 or visit decaturlawyers.com for a free case review.
32 public reviews and 21 written reviews.
Most recent written review from Red Bird21: Oct 7, 2025 (247 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Red Bird21: Oct 7, 2025 (247 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
22 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Oct 7, 2025 (247 days ago). Compare that recency with the other firms you are considering.
Don’t use Britt for real estate. Man needs to retire.
Mr brown accepted executor of a dying mans estate who passed away one week later. It’s has been almost a year and nothing has been done. Brown will not answer calls text or letters. He has been reported to the disciplinary board and has ignored them also. He will be subpoenaed if he continues to ignore them he will then have to explain to the court. It should get his attention.
My father used Britt Brown to update his will. Looks like he changed the date, had my father sign it, and charged him $770. All of the names are misspelled, and inaccurate. Names have changed, cities are all wrong, etc. The documents were NOT updated at all. I have emailed accurate spellings of each of our names. He never responded. Also if you call after hours there's not even an outgoing message to respond to. It just rings forever. I've called 27 times leaving detailed messages, and have received ZERO RESPONSE. The receptionist knows me well each time I call. I'm perfectly willing to allow Mr Brown to correct his mistakes. Otherwise, my dad will sue for a REFUND and we'll see a different attorney.
234 S Franklin St, Decatur, IL 62523
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Most recent written review from Red Bird21: May 8, 2026 (34 days ago)
Written Reviews
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Average Rating
3.00
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Red Bird21
Personal Injury
Unknown
Don’t use Britt for real estate. Man needs to retire.
Marilyn Kendall
Personal Injury
Unknown
Mr brown accepted executor of a dying mans estate who passed away one week later. It’s has been almost a year and nothing has been done. Brown will not answer calls text or letters. He has been reported to the disciplinary board and has ignored them also. He will be subpoenaed if he continues to ignore them he will then have to explain to the court. It should get his attention.
AuntKenda
Personal Injury
Unknown
My father used Britt Brown to update his will. Looks like he changed the date, had my father sign it, and charged him $770. All of the names are misspelled, and inaccurate. Names have changed, cities are all wrong, etc. The documents were NOT updated at all. I have emailed accurate spellings of each of our names. He never responded. Also if you call after hours there's not even an outgoing message to respond to. It just rings forever. I've called 27 times leaving detailed messages, and have received ZERO RESPONSE. The receptionist knows me well each time I call. I'm perfectly willing to allow Mr Brown to correct his mistakes. Otherwise, my dad will sue for a REFUND and we'll see a different attorney.
Jason Feller
Personal Injury
Unknown
They helped with sale of property. Would recipe
Dewight Smith
Personal Injury
Unknown
called over 7 times leaving messages for the attorney to call me back sent emails still no reply. Had when the attorney scheduled a meeting with me he didn’t show TWICE. Horrible communication and experience
Norm Scranton
Personal Injury
Unknown
Awesome. . Very knowledgeable been in business for years . The Best . Thanks Britt
AKTTOBOSS
Personal Injury
Unknown
Mr. Basola did right by me. Helped me with all of my question and issues. Great firm!
Dee Jay
Personal Injury
Unknown
Just AWESOME
Mary Dillman
Personal Injury
Unknown
Every one there is friendly and so helpful.
Madison and Preston Herring
Personal Injury
Unknown
EXTREMELY RUDE STAFF FROM THE BROWN OFFICE BARB NEEDS FIRED.
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