Sevgi★★★★★Jan 22, 2026 (190 days ago)
Alex was very responsive and provided clear, helpful guidance and service. Thank you for the excellent help.
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Bustos Law Firm, P.C.
Lubbock Personal Injury Lawyer — 17 Client Reviews Analyzed
4.8(17 reviews)Bustos Law Firm, P.C. is a Personal Injury law firm in Lubbock, TX, located at 5504 114th St and reachable at +1806-780-3976. Clients have rated the firm 4.8 out of 5 across 17 public Google reviews, 15 of which include written feedback. The most recent written review is from Sevgi on Jan 22, 2026 (190 days ago).
Owner engagement: Bustos Law Firm, P.C. replies on 53% of visible Google reviews, and roughly 67% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: clear next steps, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
17 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Bustos Law Firm, P.C. is a personal injury law firm serving clients in Lubbock, Texas, located at 5504 114th St 79424.
Review evidence: Clients have left 17 public Google reviews averaging 4.8 out of 5, 15 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Lubbock, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 22 photos are public on Google; contact the firm to ask about consultation fees.
Contact Bustos Law Firm, P.C. at (806) 780-3976 or visit bustoslawfirm.com for a free case review.
17 public reviews and 15 written reviews.
Most recent written review from Sevgi: Jan 22, 2026 (190 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 53% of reviews
67% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Sevgi: Jan 22, 2026 (190 days ago)
Mentioned in 7 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 6 reviews, with an average 4.3-star rating when clients talk about this theme.
6 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Jan 22, 2026 (190 days ago). Compare that recency with the other firms you are considering.
Alex was very responsive and provided clear, helpful guidance and service. Thank you for the excellent help.
Alex was very helpful from the very start of this journey. We used his services to help my wife issue a change of status and obtain her green card. He provided a lot of consultations before we even started the process and helped guide us remotely during the process. We received legal status in less than 4 months!
We had a great experience with our lawyer Alex. You can definitely tell from the start that the people in the form are very professional and caring for their clients. They helped make the immigration process a little bit smoother for me and my husband. Alex was always willing to answer our many questions and concerns with quick responses by mail or phone and always reassuring us in every step of the way.
5504 114th St, Lubbock, TX 79424
Recent crash data for the area around Bustos Law Firm, P.C. loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Sevgi: May 8, 2026 (84 days ago)
Written Reviews
10
Average Rating
4.60
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Sevgi
Personal Injury
Unknown
Alex was very responsive and provided clear, helpful guidance and service. Thank you for the excellent help.
Mike Knowlson
Personal Injury
Unknown
Alex was very helpful from the very start of this journey. We used his services to help my wife issue a change of status and obtain her green card. He provided a lot of consultations before we even started the process and helped guide us remotely during the process. We received legal status in less than 4 months!
Daniela Nomberto Sanguinetti
Personal Injury
Unknown
We had a great experience with our lawyer Alex. You can definitely tell from the start that the people in the form are very professional and caring for their clients. They helped make the immigration process a little bit smoother for me and my husband. Alex was always willing to answer our many questions and concerns with quick responses by mail or phone and always reassuring us in every step of the way.
M R
Personal Injury
Unknown
Alex Bustos was very helpful and knowledgeable with my wife’s naturalization application. He listened to our concerns and had great insight and advice on how to proceed. My wife was very prepared and passed her interview with no problems. Now she is a proud US Citizen. Thanks Alex and everyone at Bustos law firm.
D. Warlick
Personal Injury
Unknown
I used Brandon Callahan for a matter involving a company using my credit for a sizeable loan without my knowledge. Brandon was nothing short of awesome! He put me at ease during the year long process to get the matter corrected. He was knowledgeable, professional and prompt with responses in keeping me updated on the case. I would recommend him time and time again! Thanks Brandon!
M C
Personal Injury
Unknown
Reliable. Thank you.
MARIE COMPAIN-WARFIELD
Personal Injury
Unknown
Other than nearly a 2 year wait the 'approval' for the green card was very welcomed! The COVID pandemic proved a delay for processding but Alex kept us fully in the loop. Many thanks indeed to Alex and his team in Lubbock, TX.
Albert U
Personal Injury
Unknown
I don’t know about the lawyer but the person who picked up phone call has a very bad attitude, so be prepared if you stuck with the phone call
Giovan Duke
Personal Injury
Unknown
Great Place! I called here trying to get represented, unfortunately they couldn’t take my case, but got me in contact with someone that would. The person on the phone was really kind and helpful.
Terri Creamer
Personal Injury
Unknown
Very respectful and kind
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