Our experience with Cohan PLLC and Attorney Chasen Cohan has been outstanding from start to finish. After my mother was injured in a serious incident in Las Vegas, I reached out to Chasen personally and he took the time to hear every detail of the accident. From the very beginning, he made sure we felt supported and informed. There was hurdles we thought we needed to figure out, but Chasen assured that though he was based in Las Vegas that he has experience with working with other clients in other states such as California. What truly set Cohan PLLC apart was how hands-on and organized their team was with coordinating medical care. There were changes that occurred on his team; nonetheless, he kept me in the loop with the different staff changes. The team helped schedule and manage a wide range of appointments, including emergency care, physical therapy, orthopedic specialists, pain management, telemedicine visits, and radiology services. With their coordination, my mom was able to continue treatment without delays or financial stress, with medical bills placed on lien and out-of-pocket expenses addressed whenever possible. The communication through text threads that included Chasen and his team, which made it incredibly easy to share updates, ask questions, send photos, and handle paperwork like HIPAA forms and medical records in real time. Anytime something came up such as an appointment issues, referrals, or billing questions - the team was quick to respond and resolve it. Throughout the entire process, Chasen and his staff were patient, compassionate, and genuinely invested in my mom’s recovery. They checked in, explained next steps, and advocated for her care every step of the way. I highly recommend Cohan PLLC to anyone looking for a personal injury firm that is organized, responsive, and truly cares about their clients. Chasen Cohan and his team went above and beyond for our family, and we are incredibly thankful for their support.
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