THE BEST COMPANY EVER..THEY GOT ME APPROVED WHEN NO ONE ELSE WOULD AND HANDLED EVERYTHING FOR ME. I RECOMMEND THEM TO ANYONE WORLDWIDE. THEY ARE LEGIT AND I LOVE THEM FOR THE HELP ON MY APPROVAL
CrashStory
!
Analyzing Data...
Analyzing Data...
Request a free case review from Cotton, Castano & Richardson, PLLC in Waco, Texas.
Cotton, Castano & Richardson, PLLC
Waco Personal Injury Lawyer — 16 Client Reviews Analyzed
3.6(16 reviews)Cotton, Castano & Richardson, PLLC is a Personal Injury law firm in Waco, TX, located at 1227 N Valley Mills Dr Suite 212 and reachable at +1254-772-3200. Clients have rated the firm 3.6 out of 5 across 16 public Google reviews, 10 of which include written feedback. The most recent written review is from Shaya Lee on May 8, 2026 (119 days ago).
What reviewers consistently praise: care for the whole situation, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
16 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
Cotton, Castano & Richardson, PLLC is a personal injury law firm serving clients in Waco, Texas, located at 1227 N Valley Mills Dr Suite 212 76710.
Review evidence: Clients have left 16 public Google reviews averaging 3.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Waco, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
Contact Cotton, Castano & Richardson, PLLC at (254) 772-3200 or visit ccrlaw.net for a free case review.
16 public reviews and 13 written reviews.
Most recent written review from Shaya Lee: Apr 13, 2025 (509 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Shaya Lee: Apr 13, 2025 (509 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Apr 13, 2025 (509 days ago). Compare that recency with the other firms you are considering.
THE BEST COMPANY EVER..THEY GOT ME APPROVED WHEN NO ONE ELSE WOULD AND HANDLED EVERYTHING FOR ME. I RECOMMEND THEM TO ANYONE WORLDWIDE. THEY ARE LEGIT AND I LOVE THEM FOR THE HELP ON MY APPROVAL
They did a poor job of representing me. They also closed my case unsucessfully due to not gettimg a hold of me in which theu never sent me a letter they just said they called but i never recieved a phone call. So theu evidently dropped my case cause it wasnt going to make enough money for the work they had to do. I do not recommend these people.
These are my disability atty and have helped me with even matters not to do with disability...Good people excellent atty.
1227 N Valley Mills Dr Suite 212, Waco, TX 76710
Recent crash data for the area around Cotton, Castano & Richardson, PLLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Shaya Lee: Apr 13, 2025 (509 days ago)
Written Reviews
13
Average Rating
3.38
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (3)
Showing 13 of 13 written reviews.
1 star
3
2 star
3
3 star
0
4 star
0
5 star
7
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
THE BEST COMPANY EVER..THEY GOT ME APPROVED WHEN NO ONE ELSE WOULD AND HANDLED EVERYTHING FOR ME. I RECOMMEND THEM TO ANYONE WORLDWIDE. THEY ARE LEGIT AND I LOVE THEM FOR THE HELP ON MY APPROVAL
Case Type Unspecified
Unknown
They did a poor job of representing me. They also closed my case unsucessfully due to not gettimg a hold of me in which theu never sent me a letter they just said they called but i never recieved a phone call. So theu evidently dropped my case cause it wasnt going to make enough money for the work they had to do. I do not recommend these people.
Case Type Unspecified
Unknown
These are my disability atty and have helped me with even matters not to do with disability...Good people excellent atty.
Case Type Unspecified
Unknown
I been with you guys since 2018 I have been denied every since I been with you guys. Here it is 2022 September 21 2022 and got denied once again. I can't even work. Wow. Enough is enough
Case Type Unspecified
Unknown
It's been a year solo and almost a year with a lawyer and I still dont have disability maybe it is covd but this is taking forever.
Case Type Unspecified
Unknown
Great people Don and Ashley have been great helping with this. Now just waiting on decision.
Case Type Unspecified
Unknown
Omg!!!!! MRS. Ashley is amazing. They is helping me get my disability. It's going pretty hard for me..I have to have another shoulder surgery. Can't even comb my hair. It's been a whole year since my first surgery. I start getting my shots in my back Feb 10th for a bulging disc that's laying on my nerves. I have corps Tunnell in both my hands. Ankles be swollen. I also get shots in my left knee. It's very depressing for me
Case Type Unspecified
Unknown
Called looking for a lawyer for disability. The woman on the phone, Cynthia, who was giving me a pre-screening was extremely rude and seemed like it was annoying her to have to try and help. Despite not being the actual lawyer and not even being able to say the name of my disability let alone understanding what it is she became very condescending and told me she didn't think I would get approved based on my age. Mind you she knew nothing about my actual medical history because she was too rude for us to get that far. I final decided this was not the law firm for me and decided to search elsewhere. Horrible way to treat a potential client.
Case Type Unspecified
Unknown
Was a different aquantive than her father Bob Richardson a bit abrasive for a injury attorney for me .
Case Type Unspecified
Unknown
Mr. Cotton did not represent his client to the fullest extent. He could have been sued for malpractice. I only gave 2 stars to be nice...
Case Type Unspecified
Unknown
Friendly. Very wonderful Jennifer was so lovely and very helpful always there with answers to any questions
Case Type Unspecified
Unknown
These guys were great they helped my wife get her Social Security Disability. She was very ill with Cancer and was getting nowhere with her claim. Richarson Law firm was prompt professional and got her disabilility started quickly. Thank you guys you were a Godsend for us.
2 other offices for this firm
Other personal injury lawyers near this office
Compare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 482d ago
stable