Craig Charles Law is a Personal Injury law firm in El Segundo, CA, located at 1960 E Grand Ave STE 720 and reachable at +1424-343-0660. Clients have rated the firm 5.0 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Seth Hale on Apr 25, 2026 (99 days ago).
Owner engagement: Craig Charles Law replies on 69% of visible Google reviews, and roughly 10% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise:care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm:Craig Charles and But Craig are the attorneys most frequently named by clients in reviews of Craig Charles Law.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
5.0
29 reviews
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Years Experience
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Practice Areas
El Segundo, CA
Office Location
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About Craig Charles Law — El Segundo Accident Attorney
Craig Charles Law is a personal injury law firm serving clients in El Segundo, California, located at 1960 E Grand Ave STE 720 90245.
Review evidence: Clients have left 29 public Google reviews averaging 5.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other El Segundo, California firms before you decide.
Quick signals: attorneys named most often in reviews are Craig Charles, But Craig; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
To start I will simply say that Craig Cares. He was always very open and honest with me from day one. He asked how I was and helped me out, even when it didn't pertain to my case! He explained everything to me in detail as we went along the case and made me feel like a priority. Simply put Craig Charles is THE BEST Attorney I could have asked for Hands down!
Mr Charles is brilliant and remarkable in every ways.
From the start his approach has been right on target. His is intelligent, pragmatic, clear minded, he knows the law and was very patient explaining it to me.
His judgement is knowledgeable. I am very happy my friend Mr John Duran recommended him.
I also learned quite a bit listening to Mr Charles and hearing him work.
I can't thank him enough for his support.
I met with Craig earlier in the year and he was absolutely amazing. He was readily available and took the time to meet with me often to ensure was briefed and educated on all of the options surrounding my case. He was vey understanding of my situation and was patient, as well as proactive. I didn't have to constantly follow up with him on matters. Additionally, I didn't feel like just billable hours, but rather felt there was a good rapport.
To start I will simply say that Craig Cares. He was always very open and honest with me from day one. He asked how I was and helped me out, even when it didn't pertain to my case! He explained everything to me in detail as we went along the case and made me feel like a priority. Simply put Craig Charles is THE BEST Attorney I could have asked for Hands down!
Owner response
Seth--it was a pleasure to work with you! Thanks for placing your trust in me! Hope you have a great 2023!
Mr Charles is brilliant and remarkable in every ways.
From the start his approach has been right on target. His is intelligent, pragmatic, clear minded, he knows the law and was very patient explaining it to me.
His judgement is knowledgeable. I am very happy my friend Mr John Duran recommended him.
I also learned quite a bit listening to Mr Charles and hearing him work.
I can't thank him enough for his support.
I met with Craig earlier in the year and he was absolutely amazing. He was readily available and took the time to meet with me often to ensure was briefed and educated on all of the options surrounding my case. He was vey understanding of my situation and was patient, as well as proactive. I didn't have to constantly follow up with him on matters. Additionally, I didn't feel like just billable hours, but rather felt there was a good rapport.
Craig helped my wife and I with a few questions in a very professional manner. I was more than happy with this professionalism, knowledge, and quality of answers.
Craig was referred to me by a friend who sang his praises and I can say he DID NOT disappoint. In a time when I needed someone with the professional knowledge to guide me through a stressful and challenging situation, Craig absolutely delivered. In addition to his extensive expertise Craig treats his clients with kindness, patience and empathy. I could not have asked for anyone better to have handled my case. Craig exceeded my expectations in every way possible. If you’re in need of a lawyer, I can’t recommend Craig highly enough.
Exceptional is the only word I can use to describe Craig, as a person and an as attorney. If you’re lucky enough to have him take your case, that’s your first win. My case was a complicated medical nightmare that was dragged out by a stonewalling insurance company who took responsibility for the accident that caused my spine injury, but denied my claims, and refused pay. Craig spent more than two years relentlessly fighting for me, crafting a case that completely dismantled the insurance company’s argument. And with the threat of trial looming, specialized litigators hired by the insurance company weren’t halfway through reading our case before they were advising the insurance company to avoid trial and pay us the maximum policy. Craig took my case from $0.00 to Maximum Payout.
I am deeply indebted to Craig for his meticulous, passionate representation, thoughtful council, and unwavering belief in a case that other lawyers called a lost cause. If you want to know the full story of what it took to win, and the lengths Craig went to– keep reading.
In 2016 I suffered a life changing spinal cord injury in a car accident when another driver ran a stop sign. The driver’s insurance company took full responsibility for the accident but they denied my injury claims, and refused to pay my medical bills, let alone any pain and suffering.
Initially I had been represented by a large, highly recommended, P.I. firm. But as my case grew complicated, my calls were sent to voicemail, meetings were cancelled, and after repeated efforts to talk to my lawyer, I was told by an assistant that the firm had dropped my case. I was horrified.
My case was a complicated medical nightmare that was rife with issues, the statute of limitations was closing, and knowing how bad it was, Craig still wanted my case. Months later when I asked him why, he told me, “I believe in this case. And you deserve to have someone fighting for you.” That is who Craig is. And the worse it got, the harder he fought.
Craig was relentless. He was constantly vetting our case with other attorneys, speaking with experts, and he never took No for an answer. When the insurance company claimed we were in violation of Prop 213, everyone was convinced our case was a lost cause. It took months, but Craig dug and dug until he uncovered caselaw that cleared us and completely dismantled the insurance company’s argument. It was incredible, and it saved our case.
Craig also came to every exam with the insurance company’s medical experts. Standard practice is to hire a nurse to record the exam. But Craig went because it allowed him to assess the doctors for trial, develop a plan for deposing them, and protect me from objectionable questioning. Whatever he could to gain an advantage and improve our case, he did it.
After three and a half years, dozens of doctors, MRI’s, medications, spinal injections, surgery, hospitalizations, rehabbing, and grinding pain, I was out of pocket over $30,000.00, my bills totaled over $100k. And the insurance company was still refusing to pay. We had no choice– we were going to trial.
The insurance company hired a notorious law firm to review our case and prepare for trial. But Craig was ready. He drew a meticulous 900 page narrative chronicling the accident, my injuries, and life changing damage. Halfway through reading it they were calling to ask if we would settle for the maximum policy.
We won! But Craig wasn’t done.
We still had the option for trial and potentially a larger payday. Most attorneys say get the money and get out. But that’s not who Craig is. We had long talks about what it would take to go to trial, the scrutiny I would be under, and how juries might respond. But there was never any pressure. In the end, I opted to settle, and I had Craig’s full support.
There is no way to adequately express how grateful I am to Craig for the years of dedicated, tireless work, his passion for my case, and thoughtful counsel. I am deeply indebted.
I was recently in a car accident and found out about Craig’s law firm from a family friend. Craig went above and beyond my expectations for my case! I didn’t expect such a great outcome! Craig was patient, kept his word and was very understanding! If myself or anyone I know ever need anything, I know where I would go or recommend!
Craig Charles is a wonderful attorney I could not have been happier and I highly recommend him for any car accident lawsuits. He responds in an extreme timely matter, he is a very knowledge, trustworthy person. There is no other attorney that will work as hard for you.
I can not speak highly enough about Craig Charles. Over the years I have worked with Mr. Charles and I can truly say he is a credit to his profession.
I could give countless accolades from my patients who sought his services, and overwhelmingly, the response about Craig has been that his knowledge, integrity, and honesty is second to none.
I personally trust his ability to handle a case professionally and feel comfortable communicating with him about my patient’s concerns. I can not recommend him enough if you want an honest attorney that will fight for what is best for the client.
Owner response
Dr. Mallett I appreciate the kind words and I am so happy to have a colleague/friend/doctor who cares about his patients as much as I care about my clients. It's a rare find and I know I can always count on you to deliver top-notch care.
So My life changed in the blink of an eye right before Christmas. We prayed Upon the situation & were led right to Mr. Charles. We called and left a voicemail in hopes of receiving a call back the next day instead we received a call back within the hour. Craig was informed of the tragedy that took place and immediately agreed to assist in any way possible. Prior to even accepting our case, he gave his heartfelt guidance and advice on how to proceed with no pressure of hiring him whatsoever. He would genuinely call to check on us and make sure we were ok, like a family friend that sincerely cared about our wellbeing. Once he agreed to accept our case there was no shortage of communication, he was prompt, professional and highly knowledgeable about everything from start to finish, there was absolutely no point in time where I was left not knowing the status or progression of the case. To top it off he got us back waaaaayyy more than we anticipated in a rapid manner and we are so appreciative of all his hard work. Mr. Charles what you have done for us is nothing short of amazing, and from the bottom of my heart I can’t Thank You enough for being a light during this dark time. I would highly recommend Mr Craig Charles to anyone who is looking for an amazing Professional Attorney, there are many out there but he is definitely Top Tier, the absolute best, and you will not be disappointed!
Owner response
It was an absolute pleasure working with you and your family. I hope the road to recovery is quick!
I was referred to Craig Charles by a friend who spoke very highly of him. I was in a car accident where my car flipped over and the other party was at fault and uncooperative. I reached out to Craig who took my case, I was not the easiest client to have since I had just started a new job and was traveling and reluctant to miss work for my appointments. I was sent to a specialist for my back, who seemed overwhelmed and did not take my complaints serious, so instead of closing the case as instructed by the doctor, Craig sent me to another doctor who performed an MRI. This doctor found damage and was able to treat it. Craig was very patient and helpful, I always felt that he was more concerned about my health and well being than closing the case. I highly recommend Craig and would definitely work with him again!
Owner response
It was an absolute pleasure to work with you Monica! Thanks for the kind words.