Robert McDonald explained everything to us and guided us to the best solution.
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Des Moines Elder Law, PLLC
Des Moines Personal Injury Lawyer — 22 Client Reviews Analyzed
4.0(22 reviews)Des Moines Elder Law, PLLC is a Personal Injury law firm in Des Moines, WA, located at 22024 Marine View Dr S and reachable at +1206-212-0220. Clients have rated the firm 4.0 out of 5 across 22 public Google reviews, 10 of which include written feedback. The most recent written review is from Chris Brown on Apr 24, 2026 (103 days ago).
Owner engagement: Des Moines Elder Law, PLLC replies on 45% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
22 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Des Moines Elder Law, PLLC is a personal injury law firm serving clients in Des Moines, Washington, located at 22024 Marine View Dr S 98198.
Review evidence: Clients have left 22 public Google reviews averaging 4.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Des Moines, Washington firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Des Moines Elder Law, PLLC at (206) 212-0220 or visit desmoineselderlaw.com for a free case review.
22 public reviews and 14 written reviews.
Most recent written review from Chris Brown: Jun 19, 2025 (412 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 71% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Chris Brown: Jun 19, 2025 (412 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 19, 2025 (412 days ago). Compare that recency with the other firms you are considering.
Robert McDonald explained everything to us and guided us to the best solution.
Been waiting for almost 10 months for an inheritance to be taken care of. No communication unless we initiate it. Say they’ll call on a certain date and don’t. Always the same story …. Unfortunate for sure.
I went to this firm hoping for support and guidance to improve my financial situation as someone receiving zero income and unable to work due to multiple disabilities. Instead, they only added financial and emotional stress, making my situation worse. My disabilities made it impossible for me to navigate the process or complete applications on my own, so I trusted them to provide the help I desperately needed. Over two years, they’ve accomplished nothing, yet I now I still owe nearly $600—for "benefit planning" which is essentially time they charged to respond to my family and I asking for updates just to communicate that they had done nothing. It put me in a position where I feel I can't even contact them about disputing their charges because they charge $5.42/minute. I eventually had to hire new counsel, effectively losing two crucial years in the lengthy process of securing disability benefits. This delay put my family and loved ones under significant financial stress and to take on debt, as they were forced to support me financially during this time. Their practices feel predatory and exploitative, especially toward people in vulnerable situations who rely on their expertise.
22024 Marine View Dr S, Des Moines, WA 98198
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Chris Brown: Jun 19, 2025 (412 days ago)
Written Reviews
14
Average Rating
3.36
Reviews (30d)
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Older Archive
14
Assigned Tags (3)
Showing 14 of 14 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Robert McDonald explained everything to us and guided us to the best solution.
Owner response
Thank you so much for leaving Robert McDonald a great 5-star review. We’re really glad to hear you had a good experience. Your feedback is important, and we’re here if you need legal assistance in the future.<br>If you have more thoughts to share or need more help, just let us know. Thanks again for your kind words and for choosing us.
Case Type Unspecified
Unknown
Been waiting for almost 10 months for an inheritance to be taken care of. No communication unless we initiate it. Say they’ll call on a certain date and don’t. Always the same story …. Unfortunate for sure.
Owner response
We appreciate your patience and understanding as the estate administration process moves forward. We recognize that waiting for an estate to close can be frustrating, and we want to assure you that we are working diligently to complete all necessary steps. Please know that, due to confidentiality obligations, there are limits to the information we are able to share with heirs. Thank you for your continued cooperation and understanding during this time.
Case Type Unspecified
Unknown
I went to this firm hoping for support and guidance to improve my financial situation as someone receiving zero income and unable to work due to multiple disabilities. Instead, they only added financial and emotional stress, making my situation worse. My disabilities made it impossible for me to navigate the process or complete applications on my own, so I trusted them to provide the help I desperately needed. Over two years, they’ve accomplished nothing, yet I now I still owe nearly $600—for "benefit planning" which is essentially time they charged to respond to my family and I asking for updates just to communicate that they had done nothing. It put me in a position where I feel I can't even contact them about disputing their charges because they charge $5.42/minute. I eventually had to hire new counsel, effectively losing two crucial years in the lengthy process of securing disability benefits. This delay put my family and loved ones under significant financial stress and to take on debt, as they were forced to support me financially during this time. Their practices feel predatory and exploitative, especially toward people in vulnerable situations who rely on their expertise.
Owner response
Ms. Beam – we are very sorry to hear you are unhappy with the services we provided. We strive to work with clients to get the benefits they are entitled to, but it appears that you were not able to furnish us with the needed information to continue the application process for you and to finalize the documents that we prepared for you. We also have written communications that you and your family wished to do the benefit work independently, without our assistance. It sounds like you found another firm and we hope they were able to help you. We would be happy to address your concerns regarding the overdue bill and assist you further if needed. Please contact our office and ask for our bookkeeper to discuss the balance due. We do not bill for any time spent addressing billing issues with clients.
Case Type Unspecified
Unknown
Incredible diligence and commitment to service.
Owner response
Hi Rich,<br><br>Thank you so much for your wonderful review and the five-star rating! We're absolutely thrilled to hear that you found our service to be diligent and committed. At Des Moines Elder Law PLLC, we truly aim to provide the best possible experience for each of our clients, and it's fantastic to know that our efforts made a positive impact on your experience.<br><br>If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your kind words and for being a part of our community!<br><br>Warm regards, The Des Moines Elder Law PLLC Team
Case Type Unspecified
Unknown
Best law firm around helped me profusely well , ermin and Ashley are the best people to ever meet they get the job done well
Owner response
Thank you so much for your wonderful review, Test Test! 😊 We're thrilled to hear that you had such a positive experience with Des Moines Elder Law PLLC. Ermin and Ashley are indeed fantastic, and we're so proud to have them on our team. It's delightful to know that they were able to assist you so effectively. If you ever need any further help or have any questions, please don't hesitate to reach out. We're always here to support you! Thank you once again for your kind words and for choosing us to assist you. 🌟
Case Type Unspecified
Unknown
Legalized theft and conflict of interest. They are the attorneys for a nursing home and for a guardianship company. They work with both to declare competent people incapacitated when they're not so they can have their other company legally steal everything you have and not take care of you!
Case Type Unspecified
Unknown
As a client I had to ask all the questions evevThough they were hired to protect me then two years later would not even mail me a business card or reach out and call back on a serious matters they were paid by light rail
Case Type Unspecified
Unknown
It a very good Law firm
Owner response
Thank you so much for your kind words, Linda! 😊 We are thrilled to hear that you had a positive experience with Des Moines Elder Law PLLC. Providing excellent service and support to our clients is our top priority, and your feedback is truly appreciated. If you ever need any further assistance or have any questions, don't hesitate to reach out. We're here to help! Thank you for trusting us with your legal needs and for being a valued part of our community.
Case Type Unspecified
Unknown
I went with a 96 year old friend to have her will redone. Jerrica listened well to what we had to say and what we wanted included and accurately put that on paper.
Owner response
Thank you for your kind words, Bob! We're glad to hear that Jerrica provided attentive service and captured your friend's wishes accurately. Your feedback means a lot to us!
Case Type Unspecified
Unknown
They're great
Owner response
Thank you, Greg Brock Jr, for your positive review of Des Moines Elder Law PLLC. We greatly appreciate your kind words and are thrilled to hear that your experience with our services met your expectations. Our team is dedicated to providing exceptional legal assistance and ensuring our clients receive the highest level of support and guidance. If you have any further questions or require additional assistance in the future, please feel free to reach out. We value your trust and look forward to continuing to serve your legal needs.
Case Type Unspecified
Unknown
Professional yet friendly. Good follow up.
Owner response
Thank you, Bob Leonard, for your kind words and stellar rating! At Des Moines Elder Law PLLC, we strive to intertwine professionalism with a touch of warmth, creating a tapestry of trust and reliability. It's fantastic to hear that our approach resonated with you.<br><br>Our team is dedicated to not just addressing your legal needs, but also ensuring that each interaction feels like a conversation over a cup of coffee—informative, comforting, and genuine. The follow-up? Consider it our little way of saying, "We're here for you," long after the paperwork is done.<br><br>We're thrilled to be part of your journey and look forward to weaving more positive experiences together. If you ever have questions or need further assistance, remember, we're just a call or a visit away. Thank you for entrusting us with your legal matters and for being part of our story.
Case Type Unspecified
Unknown
Wonderful staff that goes over all documents and explains everything clearly
Owner response
Thank you so much for your kind words, Sue! We're thrilled to hear that our wonderful staff at Des Moines Elder Law PLLC were able to assist you effectively. It's our goal to ensure that every client feels informed and confident about their legal matters, and it sounds like we hit the mark with you. We truly appreciate your feedback and are grateful for the opportunity to be of service. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for being a part of our community!
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