I had a great experience with them. They helped me with 2 quit claim deeds and the process was smooth and professional. Very communicative, responsive and fast.
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Dickson Frohlich Phillips Burgess
Tacoma Personal Injury Lawyer — 93 Client Reviews Analyzed
4.2(93 reviews)Dickson Frohlich Phillips Burgess is a Personal Injury law firm in Tacoma, WA, located at 909 A St Suite 900 and reachable at +1206-621-1110. Clients have rated the firm 4.2 out of 5 across 93 public Google reviews, 10 of which include written feedback. The most recent written review is from Lior Pinhas on Apr 24, 2026 (101 days ago).
Owner engagement: Dickson Frohlich Phillips Burgess replies on 12% of visible Google reviews, and roughly 91% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, patience through a long case, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Dickson Frohlich is the attorney most frequently named by clients in reviews of Dickson Frohlich Phillips Burgess.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
93 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Dickson Frohlich Phillips Burgess is a personal injury law firm serving clients in Tacoma, Washington, located at 909 A St Suite 900 98402.
Review evidence: Clients have left 93 public Google reviews averaging 4.2 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tacoma, Washington firms before you decide.
Quick signals: attorneys named most often in reviews are Dickson Frohlich; the Google Business profile for this firm is verified; 16 photos are public on Google; contact the firm to ask about consultation fees.
Contact Dickson Frohlich Phillips Burgess at (206) 621-1110 or visit dicksonlegal.com for a free case review.
93 public reviews and 20 written reviews.
Most recent written review from Lior Pinhas: Mar 2, 2026 (154 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 25% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Lior Pinhas: Mar 2, 2026 (154 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 2, 2026 (154 days ago). Compare that recency with the other firms you are considering.
I had a great experience with them. They helped me with 2 quit claim deeds and the process was smooth and professional. Very communicative, responsive and fast.
hired them to do a lot line elimination and absolutely nothing was done, they produced no results, was charged the entire $6500 retainer with invoices of them "discussing and consulting" but they produced no results, no deliverables, submitted no application with the city, complete waste of my time and $6500, often no responses to emails and often never answer their phone. Worked with someone named Eric, who told me he has too much on his plate, if this was something they didn't have enough bandwidth to work on, they should have not taken on my project or at least let me know they are backed up with other work. The worst part was they came back to me and said the $6500 retainer has been used up and that they need more retainer to keep working on my file, while at the same time telling me they have zero results and deliverables. I'm just socked. Please beware, I feel scammed.
Completely ignores e-mails, even after several days during the week. I would not recommend.
909 A St Suite 900, Tacoma, WA 98402
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Most recent written review from Lior Pinhas: Mar 2, 2026 (154 days ago)
Written Reviews
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Average Rating
4.65
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Case Type Unspecified
Unknown
I had a great experience with them. They helped me with 2 quit claim deeds and the process was smooth and professional. Very communicative, responsive and fast.
Owner response
Thank you for your thoughtful review, Lior. We’re pleased everything went smoothly and that you felt well supported throughout the process. We appreciate you taking the time to share your feedback.
Case Type Unspecified
Unknown
hired them to do a lot line elimination and absolutely nothing was done, they produced no results, was charged the entire $6500 retainer with invoices of them "discussing and consulting" but they produced no results, no deliverables, submitted no application with the city, complete waste of my time and $6500, often no responses to emails and often never answer their phone. Worked with someone named Eric, who told me he has too much on his plate, if this was something they didn't have enough bandwidth to work on, they should have not taken on my project or at least let me know they are backed up with other work. The worst part was they came back to me and said the $6500 retainer has been used up and that they need more retainer to keep working on my file, while at the same time telling me they have zero results and deliverables. I'm just socked. Please beware, I feel scammed.
Case Type Unspecified
Unknown
Completely ignores e-mails, even after several days during the week. I would not recommend.
Case Type Unspecified
Unknown
The real estate law firms of DFP&B in Seattle/Tacoma are staffed with knowledgeable people who are good communicators and produce desired results on time. Thank you attorney, George Knight, Director of Legal Support, Jennie Martirosian, and Paralegal, Deborah Johnson-Pearson.
Owner response
Thank you for taking the time to share your experience. We’re pleased to hear that your team provided knowledgeable guidance, clear communication, and timely results. We greatly appreciate your confidence in us and the opportunity to assist with your real estate matter.
Case Type Unspecified
Unknown
I am delighted to have found Jennie and George, who facilitated a seamless and expedited process for my family and me. Their expertise and prompt response were exceptional. I highly recommend their services.
Owner response
Hi Alex!<br>Thanks for the great review! We're glad to hear Jennie and George were able to assist you quickly and effectively. We appreciate you choosing our team.<br><br>– Dickson Frohlich Phillips Burgess
Case Type Unspecified
Unknown
Used their services to file a QuitClaim deed after getting married. They were extremely responsive with all of my questions & made the process very simple for us.
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Unknown
The legal team at Dickson Frohlich did an excellent job on my probate matter, they were polite, sincere, and very patient with me, they always answered my MANY questions from someone that knew next to nothing about estates and court procedure; and they went out of their way to put a human touch on an otherwise dry topic throughout the entire process. It's not easy dealing with the death of a loved one, and there would have been no way I would have been able to handle the probate without their help and guidance. The best advertising is word of mouth, and they will be at the top of my list when family/friends need somewhere to turn as they begin the daunting task of their own estate matters. Case in point: the first attorney I contacted turned it down, my matter had a couple of hiccups, and Dickson Frohlich not only took it on, but weren't the slightest bit put off by this, in the end everything turned out fine and only because of their solid advice. I would trust Dickson Frohlich with any future estate matter or other type of legal concern, and they do have other divisions, so keep that in mind too.
Case Type Unspecified
Unknown
We had a wonderful experience creating and recording a quit claim deed with Jennie at this firm. This firm quoted a flat fee for the service and provided a free 15-minute consultation before we got started. For this reason, they stood out among the other firms we contacted and won our business. Thanks for your help!
Case Type Unspecified
Unknown
I recently work with them for my quitclaim deed. The process is quick, clear and smooth. I'm happy with the result, and they asked me to leave a comment. Here it is. In the very beginning, I was confused and I talked to their recipient. The recipient (sorry, I forgot his name) was very helpful and help me understand the boundary for different legal cases. My confusion was cleared, and I quickly adjusted my goal. I got the quote, and I decided to hire them. During the process, I would say they're professional. But here's the advice for people like me who never work with a lawyer before, you have to remember you have your best interest, others don't have your best interest. For legal advice, carefully listen, then make your own decision. I'd summarize this experience as a trip, I have a destination, and they're good car to take me there. At last, thanks to Jennie and George for their hard work. Jennie was responsible and followed up with my case to the end.
Owner response
Thanks so much for the review! We really appreciate your positive feedback and are so happy to hear that you've had a great experience with our firm.
Case Type Unspecified
Unknown
I needed to change a trust deed and the lawyer and staff handled it efficiently, professionally, and courteously! A special thank you to Jennie who kept the whole process moving! Would highly recommend.
Owner response
Thanks so much for the review! We really appreciate your feedback and hope you keep us in mind should you need our services in the future.
Case Type Unspecified
Unknown
I recently called Rob Dickson at his law office, Dickson Frohlich Phillips Burgess, regarding fir trees on our property. I first spoke with their receptionist who was very friendly and thorough in obtaining information from me, she then connected me to Mr. Rob Dickson. I assumed that I would tell him what my problem was and I'd make an appointment to come in for a consultation. Instead, Mr. Dickson started asking me questions and fully explained my rights and my neighbor's rights, then gave me possible solutions. I am drastically simplifying our conversation because he spent about thirty minutes talking with me! He answered all of my questions and empathized with my concerns. He even sent me email detailing our conversation for my records. I can not emphasize enough how helpful Mr. Dickson was, and all at no cost! I highly recommend Mr. Dickson if you have a property problems. I greatly appreciate his knowledge and compassion for my situation!
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Unknown
I have been working with Shasta Kelley for years now. She is so knowledgeable about real estate law and has been a savior for me in my real estate business. I am grateful for her expertise and always advising me to make the best legal decisions for my business.
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Last review 152d ago
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