I had an incredibly disappointing and stressful experience with this firm, specifically with Linda Strohschein, the principal attorney. I scheduled a consultation to obtain emergency legal help for my mother, who has dementia. I attended the full consultation, provided my credit card, uploaded sensitive documents through their client portal, and was given every impression that I had successfully retained their services. The consultation was underwhelming—mostly general elder law information that could be found in a basic Google search for UAGPPJA (The Uniform Adult Guardianship and Protective Proceedings Jurisdiction Act). Still, I proceeded in good faith, assuming they were moving forward with my case. A day later, I received a long, but vague, email saying they could no longer assist me—without any explanation and offering referral to other firms in the area. Then a week later, I received a email stating they couldn’t process my payment, which clearly stemmed from a clerical error on their end when entering my card. I have since acquired a DIFFERENT firm for counsel, which has been a phenomenal experience so far. This firm wasted my time, mishandled a sensitive and urgent family legal matter, and created unnecessary confusion and delays as it is not required to hire an attorney to petition the courts for emergency guardianship over a sick parent in Cook County. Their intake process was misleading, their communication unprofessional, and their handling of a vulnerable client’s family member was frankly unacceptable. That being said, I cannot in good faith recommend this firms services—especially for anyone seeking competent and compassionate guidance during an elder law crisis.
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