Donald Phelan is honestly the best attorney for custody issues.
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Fay & Farrow
Naperville Personal Injury Lawyer — 39 Client Reviews Analyzed
4.5(39 reviews)Fay & Farrow is a Personal Injury law firm in Naperville, IL, located at 1730 Park St STE 109 and reachable at +1630-961-0060. Clients have rated the firm 4.5 out of 5 across 39 public Google reviews, 28 of which include written feedback. The most recent written review is from Andrew Ta on Nov 4, 2025 (220 days ago).
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Donald Phelan, Rebecca Krawczykowski and Mark Farrow are the attorneys most frequently named by clients in reviews of Fay & Farrow.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
39 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Fay & Farrow is a personal injury law firm serving clients in Naperville, Illinois, located at 1730 Park St STE 109 60563.
Review evidence: Clients have left 39 public Google reviews averaging 4.5 out of 5, 28 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Naperville, Illinois firms before you decide.
Quick signals: attorneys named most often in reviews are Donald Phelan, Rebecca Krawczykowski, Mark Farrow; the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Fay & Farrow at (630) 961-0060 or visit faylawfirm.com for a free case review.
39 public reviews and 28 written reviews.
Most recent written review from Andrew Ta: Nov 4, 2025 (220 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Andrew Ta: Nov 4, 2025 (220 days ago)
Mentioned in 21 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 14 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 12 reviews, with an average 5.0-star rating when clients talk about this theme.
21 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
6 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
28 reviews currently have no visible owner response, so the written feedback matters more than response style.
Donald Phelan is honestly the best attorney for custody issues.
I can’t say enough good things about John Fay. Going through a divorce is never easy, but having him in my corner made all the difference. He was professional, understanding, and truly had my best interests at heart every step of the way. He communicated clearly, fought for what was fair, and made a difficult process feel manageable. I always felt heard and supported. Thanks to his hard work and dedication, I was able to move forward with peace of mind. I’m incredibly grateful for everything he did and would highly recommend him to anyone in need of a strong and compassionate divorce lawyer.
I was referred to Rebecca Krawczykowski for her expertise on a post-decree matter that I had no idea how to deal with and I could not be more grateful for being referred to her! From the very first meeting she understood both the legal and personal-relationship aspects of the situation and offered practical, efficient and compassionate options to resolve it. Thanks to her deep knowledge of IL divorce law and her person-centered approach the matter was able to be resolved in the shortest possible time and in a straightforward way that preserved a healthy relationship with my ex.
1730 Park St STE 109, Naperville, IL 60563
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Most recent written review from Andrew Ta: May 8, 2026 (35 days ago)
Written Reviews
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Andrew Ta
Personal Injury
Unknown
Donald Phelan is honestly the best attorney for custody issues.
Vanessa Davis
Personal Injury
Unknown
I can’t say enough good things about John Fay. Going through a divorce is never easy, but having him in my corner made all the difference. He was professional, understanding, and truly had my best interests at heart every step of the way. He communicated clearly, fought for what was fair, and made a difficult process feel manageable. I always felt heard and supported. Thanks to his hard work and dedication, I was able to move forward with peace of mind. I’m incredibly grateful for everything he did and would highly recommend him to anyone in need of a strong and compassionate divorce lawyer.
Thomas Baum
Personal Injury
Unknown
I was referred to Rebecca Krawczykowski for her expertise on a post-decree matter that I had no idea how to deal with and I could not be more grateful for being referred to her! From the very first meeting she understood both the legal and personal-relationship aspects of the situation and offered practical, efficient and compassionate options to resolve it. Thanks to her deep knowledge of IL divorce law and her person-centered approach the matter was able to be resolved in the shortest possible time and in a straightforward way that preserved a healthy relationship with my ex.
Reina Maldonado
Personal Injury
Unknown
Donald Phelan was my lawyer he was very knowledgeable, reliable, trustworthy, and a big fighter for my case. My case took long not from our part, but from the other party which kept dragging everything in which the cook county judge was just not reasonable by giving the other party many chances. At the end it was very overwhelming for us but it was worth waiting for, as Donald won custody and child support case for us. Took me 8 years to try to modify my case because every lawyer I went to for an opinion for my case were very negative which they all said I had no case. I was refer here by someone thought I would give it one last try. Sitting down with Donald for 2 hours for a free consultation was very worth it. He listened and said I do have a case to be prepare for what could be coming my way with my ex. Which I know the cook county system is horrible. I’m at peace with my son now! I’ve cried happy tears that this is over now. I thank God and Donald for believing to whats right. Thank you Donald! I will recommend Donald to family and friends! I just wish I would’ve found Donald sooner PATIENCE IS KEY!
Sharon Chavez
Personal Injury
Unknown
Rebecca Krawczykowski is the most intelligent, compassionate, and honest lawyer that I have worked with on my post decree case. She knows the law when it comes to divorce and family law. I have complete trust in her advice as she truly has been able work within the law to help me get out of the oppressive situation I was left in after my divorce. I had asked her many questions, which she answered completely and politely. She never made me feel as if I was bothering her. Her skills in the courtroom are nothing but professional, meticulously prepared, and ready to fight for you. She had helped me right so many wrongs that happened during my divorce, and did so being very mindful of using her time wisely. I had actually received money back that she did not use!! She responded to my questions in a very timely manner with an actual well thought out response. This was such a refreshing experience over the vague or nonresponses I had received in the past from my divorce lawyer. She will always tell you the truth (even if it is not what you want to hear!). This was perfect for me because I wanted an honest lawyer. You cannot get ahead without the truth by your side! I followed the law and complied during my divorce and I just didnt know at the time that I had the wrong lawyer (not Ms. Krawczykowski). I was left feeling demolished and paying my ex, who refused to work, alimony and child support. Only with her help have I been able to reverse so many unfair decisions made at my divorce. It is so important to have the right lawyer the first time around. Please learn from my mistakes as I did not know what I was doing. I would not wish divorce on anyone, but if you have to go through that process do it with Rebecca Krawczykowski fighting for your fair rights.
John Ruggiero
Personal Injury
Unknown
Extremely professional and knowledgeable firm. Mark Farrow did a great job taking me through this difficult process.
Mike Agliata
Personal Injury
Unknown
Mark Farrow did a terrific job of representing me in a motion to terminate maintenance payments on the basis of co-habitation. Through careful planning, legal analysis, and gathering of evidence in support of our arguments, Mark provided the guidance I needed to negotiate a favorable resolution with my ex-wife. Mark's reputation with the court and opposing counsel also proved to be an invaluable asset, as both Mark and his law firm are very well-respected in DuPage County and the greater Chicagoland area.
William Heron
Personal Injury
Unknown
I had the privilege of working with Rebecca Krawczykowski to attempt getting visitation with my son. I am extremely satisfied with the quality of work she has done for me. She answered every single question I had in a way that I could easily understand. She was a complete shark in the water and definitely knows what she is doing. I couldn’t be more happy with the outcome. I highly recommend Rebecca especially for the type of situation I had on my plate. Thank you all at Fay Farrow associates for the support and piece of mind. I will 1000000% be working with yous on any future matters from now on.
Ja Chooz
Personal Injury
Unknown
I've known John L. Fay for 30 years. He is expensive but he's the best. I would not hesitate to refer him to anyone, and I always do!
Christopher J Friedsam
Personal Injury
Unknown
After being recommended by my cousin and out her fathers firm, I reached out for a consultation in my case. The firm answered promptly and we’re on point. After speaking Jon and hearing out my case, he recommended me to one of his partners Don, because he didn’t work in Cook county. Don then had a consultation with me. All within 4 business day. Although I have not retained there office due to many components in my family law, dads rights, visitation case and the cost that is associated with the catching up, I feel as though there representation would be effective, in the event I am able to retain.
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