While I was speaking to the attorney in the middle of my conversation, the Attorney Hung up. Very disrespectful customer service
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Ferr & Mullin, P.C.
Rochester Personal Injury Lawyer — 7 Client Reviews Analyzed
4.4(7 reviews)Ferr & Mullin, P.C. is a Personal Injury law firm in Rochester, NY, located at 40 Wildbriar Rd Suite 100 and reachable at +1585-869-0210. Clients have rated the firm 4.4 out of 5 across 7 public Google reviews, 5 of which include written feedback. The most recent written review is from Crystal Glover on May 8, 2026 (91 days ago).
Owner engagement: Ferr & Mullin, P.C. replies on 57% of visible Google reviews, and roughly 25% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
7 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ferr & Mullin, P.C. is a personal injury law firm serving clients in Rochester, New York, located at 40 Wildbriar Rd Suite 100 14623.
Review evidence: Clients have left 7 public Google reviews averaging 4.4 out of 5, 5 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Ferr & Mullin, P.C. at (585) 869-0210 or visit ferrmullinlaw.com for a free case review.
7 public reviews and 5 written reviews.
Most recent written review from Crystal Glover: Sep 15, 2025 (326 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 80% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Crystal Glover: Sep 15, 2025 (326 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Sep 15, 2025 (326 days ago). Compare that recency with the other firms you are considering.
While I was speaking to the attorney in the middle of my conversation, the Attorney Hung up. Very disrespectful customer service
These guys are absolutely amazing. We had a very difficult and long home search, and Brenda and the team helped us every step of the way and made everything quick and easy when we finally found something and got to closing. I would highly recommend them!
Home buying made easy in difficult times and with challenging sellers as well as crazy competition. They made it happen. Excellent communication, proactive and quick to respond to any and all concerns. We were thrilled to be dealing with such capable and trustworthy attorneys!
40 Wildbriar Rd Suite 100, Rochester, NY 14623
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Crystal Glover: Sep 15, 2025 (326 days ago)
Written Reviews
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Average Rating
4.20
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Assigned Tags (3)
Showing 5 of 5 written reviews.
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Case Type Unspecified
Unknown
While I was speaking to the attorney in the middle of my conversation, the Attorney Hung up. Very disrespectful customer service
Owner response
Hello Crystal. I did speak with you today when you called. We were cut off in the middle of the call. I assumed you would call back. I could not call you as I do not have your number. I would be happy to continue our conversation if you would like to call back.
Case Type Unspecified
Unknown
These guys are absolutely amazing. We had a very difficult and long home search, and Brenda and the team helped us every step of the way and made everything quick and easy when we finally found something and got to closing. I would highly recommend them!
Case Type Unspecified
Unknown
Home buying made easy in difficult times and with challenging sellers as well as crazy competition. They made it happen. Excellent communication, proactive and quick to respond to any and all concerns. We were thrilled to be dealing with such capable and trustworthy attorneys!
Owner response
Thanks, Chris! It was a pleasure working with you!
Case Type Unspecified
Unknown
Very caring and responsive law firm, went above and beyond to answer my questions. Thank your Mrs. Mullin for your careful consideration and advice concerning my employment contract concerns.
Owner response
Thank you, Dr. Grifa. Glad to be of service. Call anytime!
Case Type Unspecified
Unknown
Had our closing on our new house here. Everyone seemed nice and helpful.
Owner response
Thanks Rich - congratulations on your new home!
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Last review 320d ago
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