Brent Maughan★★★★★Jan 12, 2026 (157 days ago)
Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
CrashStory
!
Analyzing Data...
Analyzing Data...
Request a free case review from Ford & Mortensen in Spokane Valley, Washington.
Ford & Mortensen
Spokane Valley Personal Injury Lawyer — 34 Client Reviews Analyzed
4.1(34 reviews)Ford & Mortensen is a Personal Injury law firm in Spokane Valley, WA, located at 320 S Sullivan Rd and reachable at +1509-924-2400. Clients have rated the firm 4.1 out of 5 across 34 public Google reviews, 16 of which include written feedback. The most recent written review is from Brent Maughan on Jan 12, 2026 (157 days ago).
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
34 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
Ford & Mortensen is a personal injury law firm serving clients in Spokane Valley, Washington, located at 320 S Sullivan Rd 99037.
Review evidence: Clients have left 34 public Google reviews averaging 4.1 out of 5, 16 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Spokane Valley, Washington firms before you decide.
Contact Ford & Mortensen at (509) 924-2400 or visit spokanelaw.com for a free case review.
34 public reviews and 16 written reviews.
Most recent written review from Brent Maughan: Jan 12, 2026 (157 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Brent Maughan: Jan 12, 2026 (157 days ago)
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 2.6-star rating when clients talk about this theme.
5 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
17 reviews currently have no visible owner response, so the written feedback matters more than response style.
Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
I work with Wes and Genera professionally very often and they are both extremely knowledgeable, diligent and efficient in making a client's experience as smooth as possible for the best outcome. I would recommend them to anyone.
I worked with Wes Mortensen with a personal injury settlement and they made the process very easy and painless which was a relief. From hiring to final settlement was just over 6 months. I was very happy with this timeframe and whenever I had any questions they were answered promptly!
320 S Sullivan Rd, Spokane Valley, WA 99037
Recent crash data for the area around Ford & Mortensen loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Brent Maughan: Apr 24, 2026 (55 days ago)
Written Reviews
10
Average Rating
3.70
Reviews (30d)
0
Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
3
2 star
0
3 star
0
4 star
1
5 star
6
Reviews older than 30 days are kept available in pages of 12.
Brent Maughan
Personal Injury
Unknown
Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
Erin Rice
Personal Injury
Unknown
I work with Wes and Genera professionally very often and they are both extremely knowledgeable, diligent and efficient in making a client's experience as smooth as possible for the best outcome. I would recommend them to anyone.
occulus 154
Personal Injury
Unknown
I worked with Wes Mortensen with a personal injury settlement and they made the process very easy and painless which was a relief. From hiring to final settlement was just over 6 months. I was very happy with this timeframe and whenever I had any questions they were answered promptly!
Rachael Rhodes
Personal Injury
Unknown
The absolute worst closing company in all of Spokane. As a realtor that has been doing it for years, Ford law is the absolute worst communicator and won’t even tell you when a transaction closes. Do NOT close a real estate transaction with them. For anything else who knows how they operate but if they operate the same as in real estate, do NOT use them for anything.
Subzero
Personal Injury
Unknown
Honest and helpful
Patty Adams- Lewno
Personal Injury
Unknown
Mr. Ford was very nice to my husband n I when we came in to have him do our wills
Devney Perry
Personal Injury
Unknown
I reached out to Stephen Ford to inquire about a real estate matter regarding an easement. The five minute conversation I had with him trying to explain the situation was one of the rudest, most unprofessional and condescending conversations I've had in years. Use anyone else.
Robb Rigby
Personal Injury
Unknown
Steve is great
Steven May
Personal Injury
Unknown
Mr. Ford caused mine and several families extreme hardship.
Bruce Martin
Personal Injury
Unknown
Drew is very professional and up front , has handled two cases for me and, I am very happy with the results, he is very sharp!
3 other offices for this firm
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Spokane Valley, Washington.
View All Spokane Valley LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
Showing fallback links while lawyer performance data refreshes.