Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
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Ford & Mortensen
Spokane Valley Personal Injury Lawyer — 34 Client Reviews Analyzed
4.1(34 reviews)Ford & Mortensen is a Personal Injury law firm in Spokane Valley, WA, located at 320 S Sullivan Rd and reachable at +1509-924-2400. Clients have rated the firm 4.1 out of 5 across 34 public Google reviews, 10 of which include written feedback. The most recent written review is from Brent Maughan on Apr 24, 2026 (101 days ago).
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
34 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Ford & Mortensen is a personal injury law firm serving clients in Spokane Valley, Washington, located at 320 S Sullivan Rd 99037.
Review evidence: Clients have left 34 public Google reviews averaging 4.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Spokane Valley, Washington firms before you decide.
Contact Ford & Mortensen at (509) 924-2400 or visit spokanelaw.com for a free case review.
34 public reviews and 17 written reviews.
Most recent written review from Brent Maughan: Jan 11, 2026 (204 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
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There are no visible owner replies in the current review corpus.
Most recent written review from Brent Maughan: Jan 11, 2026 (204 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jan 11, 2026 (204 days ago). Compare that recency with the other firms you are considering.
Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
I work with Wes and Genera professionally very often and they are both extremely knowledgeable, diligent and efficient in making a client's experience as smooth as possible for the best outcome. I would recommend them to anyone.
I worked with Wes Mortensen with a personal injury settlement and they made the process very easy and painless which was a relief. From hiring to final settlement was just over 6 months. I was very happy with this timeframe and whenever I had any questions they were answered promptly!
320 S Sullivan Rd, Spokane Valley, WA 99037
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Most recent written review from Brent Maughan: Jan 11, 2026 (204 days ago)
Written Reviews
17
Average Rating
3.59
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Showing 17 of 17 written reviews.
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Mr. Ford went out of his way to help me. I very much appreciate is kindness toward me and my family.
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I work with Wes and Genera professionally very often and they are both extremely knowledgeable, diligent and efficient in making a client's experience as smooth as possible for the best outcome. I would recommend them to anyone.
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I worked with Wes Mortensen with a personal injury settlement and they made the process very easy and painless which was a relief. From hiring to final settlement was just over 6 months. I was very happy with this timeframe and whenever I had any questions they were answered promptly!
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The absolute worst closing company in all of Spokane. As a realtor that has been doing it for years, Ford law is the absolute worst communicator and won’t even tell you when a transaction closes. Do NOT close a real estate transaction with them. For anything else who knows how they operate but if they operate the same as in real estate, do NOT use them for anything.
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Honest and helpful
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Mr. Ford was very nice to my husband n I when we came in to have him do our wills
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I reached out to Stephen Ford to inquire about a real estate matter regarding an easement. The five minute conversation I had with him trying to explain the situation was one of the rudest, most unprofessional and condescending conversations I've had in years. Use anyone else.
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Steve is great
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Mr. Ford caused mine and several families extreme hardship.
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Drew is very professional and up front , has handled two cases for me and, I am very happy with the results, he is very sharp!
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Receptionist treated me like I didn't belong there. Then she required me to wear a mask, despite the fact that she wasn't wearing one. I left without going to my appointment. So I don't have an opinion on their ability to practice law.
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Asked for a will to be updated. Promised 2 weeks. 1 month and 3 days later nothing. Called spoke with staff, and given the lawyers are busy excuse. Asked to have old will sent by mail to my house. Bet I get a bill for nothing....
3 other offices for this firm
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Last review 202d ago
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