Fortenberry Firm PLLC is a Personal Injury law firm in Dallas, TX, located at 17177 Preston Rd Suite 390N and reachable at +1469-626-7373. Clients have rated the firm 4.9 out of 5 across 48 public Google reviews, 10 of which include written feedback. The most recent written review is from Jocelyn Moore on Jun 10, 2026 (53 days ago).
Owner engagement: Fortenberry Firm PLLC replies on 52% of visible Google reviews, and roughly 4% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise:care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm:Fortenberry Firm is the attorney most frequently named by clients in reviews of Fortenberry Firm PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
4.9
48 reviews
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Years Experience
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Practice Areas
Dallas, TX
Office Location
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About Fortenberry Firm PLLC — Dallas Accident Attorney
Fortenberry Firm PLLC is a personal injury law firm serving clients in Dallas, Texas, located at 17177 Preston Rd Suite 390N 75248.
Review evidence: Clients have left 48 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Dallas, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Fortenberry Firm; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
My minor child and I were involved in a serious motor vehicle accident, and navigating the insurance process proved far more challenging than we anticipated. Once I realized we needed professional help, I reached out, and it was one of the best decisions I could have made.
Throughout the entire process, the team was exceptionally kind, compassionate, and responsive. They addressed our questions quickly and made sure we fully understood every step along the way. Keagan and Jennifer were especially outstanding, consistently taking the time to explain everything clearly and provide reassurance when we needed it most.
I highly recommend them without hesitation. If you find yourself in a similar situation, you can feel confident knowing you will be in excellent hands.
Dear Team,
I wanted to take a moment to express my sincere appreciation for the exceptional service and representation your firm provided.
In my experience, your firm stands among the very best in the DFW area. What distinguishes your team is not only your legal knowledge and skill, but also your professionalism, integrity, and commitment to delivering results. In an industry where some attorneys make ambitious promises during consultations but fail to meet expectations, your firm demonstrated exactly the opposite. You were transparent, responsive, efficient, and focused on achieving the best possible outcome.
Most importantly, the results speak for themselves. Your competence, attention to detail, and ethical approach instilled confidence throughout the entire process and ultimately exceeded my expectations.
Thank you for your outstanding work, professionalism, and dedication. It is refreshing to work with a firm that combines excellence, honesty, and effectiveness at such a high level. I would not hesitate to recommend your services to anyone seeking exceptional legal representation.
With sincere gratitude,
Scott
thank you for your outstanding representation in my case(car accident). I am incredibly grateful for your professionalism, strategic advice, and the time you took to answer my questions.
My minor child and I were involved in a serious motor vehicle accident, and navigating the insurance process proved far more challenging than we anticipated. Once I realized we needed professional help, I reached out, and it was one of the best decisions I could have made.
Throughout the entire process, the team was exceptionally kind, compassionate, and responsive. They addressed our questions quickly and made sure we fully understood every step along the way. Keagan and Jennifer were especially outstanding, consistently taking the time to explain everything clearly and provide reassurance when we needed it most.
I highly recommend them without hesitation. If you find yourself in a similar situation, you can feel confident knowing you will be in excellent hands.
Dear Team,
I wanted to take a moment to express my sincere appreciation for the exceptional service and representation your firm provided.
In my experience, your firm stands among the very best in the DFW area. What distinguishes your team is not only your legal knowledge and skill, but also your professionalism, integrity, and commitment to delivering results. In an industry where some attorneys make ambitious promises during consultations but fail to meet expectations, your firm demonstrated exactly the opposite. You were transparent, responsive, efficient, and focused on achieving the best possible outcome.
Most importantly, the results speak for themselves. Your competence, attention to detail, and ethical approach instilled confidence throughout the entire process and ultimately exceeded my expectations.
Thank you for your outstanding work, professionalism, and dedication. It is refreshing to work with a firm that combines excellence, honesty, and effectiveness at such a high level. I would not hesitate to recommend your services to anyone seeking exceptional legal representation.
With sincere gratitude,
Scott
thank you for your outstanding representation in my case(car accident). I am incredibly grateful for your professionalism, strategic advice, and the time you took to answer my questions.
If you are looking for a Personal injury firm always go with the Fortenberry firm. They helped me out tremendously with the litigation and handling of my settlement after sustaining a severe TBI. Always very attentive, on time, and always willing to answer questions and update you with your case. Keagan Riley is a fantastic attorney, and he took special care with my case. Along with Mr. Riley, Mrs. Jennifer and Mrs. Amanda always took the time to talk me through everything involving my case, made sure all my questions were answered, and ensured I was updated consistently. Very professional firm, I highly and only recommend the Fortenberry Firm for anyone looking for a personal injury firm!
My wife and daughter were in a major motor vehicle accident and I was taking care of them, and trying to navigate insurance (which is not easy). A friend recommended Fortenberry Firm and I hesitated because I thought I could do it myself. Eventually I called them, realizing I needed help, and I have no regrets. They were kind, caring, and compassionate through the whole process. They were very responsive when we had questions and Keagan was always willing to give us a call to explain things to us. I cannot recommend them enough if you are ever in this situation.
We had a very positive experience working with this firm. Zeke was the primary attorney we worked with, and he was absolutely wonderful throughout the entire process. He was incredibly responsive, always taking the time to answer our questions and keep us informed.
We really appreciated his honesty and straightforward communication. We always felt like we were getting clear, realistic guidance, and that meant a lot during a difficult time. He is extremely knowledgeable and handled our case with confidence and professionalism.
Thanks to his hard work and dedication, we were able to reach a settlement, and we are very grateful for the outcome. We would highly recommend Zeke and his team to anyone needing strong, trustworthy legal representation.
They were very professional, compassionate and catered to my needs at a time when I had no clue what to do. Communication was on point, both responsive and thorough, which made me feel comfortable. I am very pleased with the outcome and I highly recommend this firm.
I’d just like to say, us choosing this firm was the best decision we have ever taken! They helped us with our case even when other firms didn’t. No case is too big for them to fight for and they even WON our case much more than expected! I will forever be grateful for your help.
Owner response
Thanks for trusting us, so glad we could help you!
When our firm refers cases to other lawyers, especially cases involving sexual assault, we are extremely picky. We want to ensure that the potential clients we refer out are 1) paid attention to; 2) treated with respect; and 3) represented by attorneys that will vigorously pursue justice. Zeke and his team check all 3. You will be well represented and taken care of at this firm.
Zeke and Tahira are incredibly caring, sensitive, and helpful. Their transparency and professionalism stood out, making a difficult situation much easier to navigate. As someone who had never dealt with this type of legal matter before, I didn’t know what to expect, but I had no issues at all and felt safe trusting them with my experience. I highly recommend this firm to anyone who unfortunately finds themselves in need of their services.
Subpar Representation Accompanied by False Promises
To the overly confident attorneys: it’s one thing to under-promise and over-deliver, but quite another to over-promise and under-deliver. Disappointing doesn’t even begin to describe it. Our case, handled by Underwood Law Offices and the Fortenberry Firm, was an utterly exasperating. I’m not someone driven by greed; I wasn’t seeking a tremendous amount of money, only to be restored to the financial position I was in before the incident.
This so-called “million-dollar lawsuit” took nearly four years to settle, only for us to walk away with $1,600—hardly enough to cover the $5,000 we paid in deductibles. Throughout the ordeal, we were repeatedly assured, “We’ve got a strong case, excellent evidence, and we’re going to make you whole.” Reality proved otherwise. The evidence was so weak it couldn’t even persuade the jury during mock trials.
Had they been upfront from the start, I could have saved myself nearly four years of frustration and false hope. Honesty from the outset would have been far preferable to this disappointing charade.
Edit Post Reply:
While you never promised a specific amount of money, it was consistently reiterated throughout our case that we would be made whole again. You just stated that our recovery would be based on the amount of losses we could prove, and I went above and beyond to provide that proof. I submitted extensive documentation, including losses for three vehicles—totalling $3,000 in deductibles—our $2,000 renters’ deductible, paid medical bills and statements showing out-of-pocket expenses, and documentation for lost wages. Yet, the settlement of $4,700 doesn’t even begin to cover the $5,000 in deductibles, let alone the unreimbursed losses for our vehicles that had negative equity and no GAP coverage, our home, and the wages we couldn’t recover.
My frustration lies with the disparity between the expectations you set and the outcome delivered. If you had been upfront and said, ‘Every medical record submitted incurs a fee that will come out of your settlement,’ I wouldn’t have submitted over 50 documents to bolster our case when it clearly made no difference. If you had told me, ‘We can’t recover lost wages,’ I would have adjusted my expectations accordingly. And if you had been transparent enough to admit, ‘We can’t make you whole again,’ I would have faced my losses years ago instead of spending nearly four years hoping to recover them.
It’s not the money, it’s the false expectations and over confidence which resulted in both firms underperforming.
Owner response
I am sorry you are disappointed in the case, you we never promised you any amount of money. Your recovery was based on the amount of losses you were able to prove. We drastically reduced our attorney fees and case expenses to help give you more money in your pocket. Ultimately it was your decision to settle the case. If you want to discuss the case further, please call our office 469-626-7373.
48 total reviews with an average rating of 4.9 stars. 0.8 reviews per month. Freshness score: 69 out of 100 (Recent). Momentum: Hot with -100.0% monthly growth.