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Request a free case review from Frails & Wilson Attorneys at Law in Augusta, Georgia.
Frails & Wilson Attorneys at Law
Augusta Personal Injury Lawyer — 121 Client Reviews Analyzed
4.1(121 reviews)Frails & Wilson Attorneys at Law is a Personal Injury law firm in Augusta, GA, located at 211 Pleasant Home Rd Suite A1 and reachable at +1706-855-6715. Clients have rated the firm 4.1 out of 5 across 121 public Google reviews, 10 of which include written feedback. The most recent written review is from Beverly Mitchell on May 8, 2026 (87 days ago).
Owner engagement: Frails & Wilson Attorneys at Law replies on 24% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Randy Frails is the attorney most frequently named by clients in reviews of Frails & Wilson Attorneys at Law.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
121 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Frails & Wilson Attorneys at Law is a personal injury law firm serving clients in Augusta, Georgia, located at 211 Pleasant Home Rd Suite A1 30907.
Review evidence: Clients have left 121 public Google reviews averaging 4.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Augusta, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Randy Frails; the Google Business profile for this firm is verified; 9 photos are public on Google; contact the firm to ask about consultation fees.
Contact Frails & Wilson Attorneys at Law at (706) 855-6715 or visit frailswilsonlaw.com for a free case review.
121 public reviews and 20 written reviews.
Most recent written review from Beverly Mitchell: Mar 6, 2026 (150 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 35% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Beverly Mitchell: Mar 6, 2026 (150 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 6, 2026 (150 days ago). Compare that recency with the other firms you are considering.
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Brianna is my Personal Injury lawyer, Beverly is her assistant, as a team they are very patient and understanding of my situation. When I called they picked up or if a message was left I got a response. Thank you very much, to you both for going the extra mile for me, I truly appreciate you. Folks if you find yourself And some unforeseen circumstance and you just don't know what to do. Call Frails and Wilson. Again, thank you guys. Stay safe. God bless. Landon Lynch
I highly recommend Frails & Wilson for your legal needs. They were attentive, concerned & equipped to handle my tough case. Words cannot express how grateful I am. Sincerely, BW
211 Pleasant Home Rd Suite A1, Augusta, GA 30907
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Beverly Mitchell: Mar 6, 2026 (150 days ago)
Written Reviews
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4.05
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Brianna is my Personal Injury lawyer, Beverly is her assistant, as a team they are very patient and understanding of my situation. When I called they picked up or if a message was left I got a response. Thank you very much, to you both for going the extra mile for me, I truly appreciate you. Folks if you find yourself And some unforeseen circumstance and you just don't know what to do. Call Frails and Wilson. Again, thank you guys. Stay safe. God bless. Landon Lynch
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I highly recommend Frails & Wilson for your legal needs. They were attentive, concerned & equipped to handle my tough case. Words cannot express how grateful I am. Sincerely, BW
Owner response
Hello Ms. Williams,<br><br>We at Frails & Wilson Attorneys at Law strive for to provide excellent customer service. We hope that you will consider us in the future for your legal needs.
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Wonderful working with Mr Wilson. Had My best interest through out the case. Worked diligently on My behalf to get Me the best. I really appreciate all his efforts and if anyone is looking for a good lawyer that will represent you to the fullness. This is your Man.
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Awesome experience every time I close a deal. The professionalism and comprehensive approach in helping my clients understand the documents they are signing are exceptional.
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Great experience completing my Trust at Frails and Wilson. The staff is detailed and thorough in every aspect of Will and Trust development. This includes one of the most important aspects of the Trust, appropriately funding the Trust. I would like to thank Mr. Randy Frails, Alexa Calloway especially, Keyona Daily and Caitlin Mclaney. If you’re looking to get your and Trust done the right way this is the place to go.
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I have a winnable case with a local hospital. And was told because it's probably not a six figure case this firm wasn't interested. I paid $250 for nothing. My case is on video at the hospital. Just a waste of my time and money.
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Had a consultation with Alexa regarding family law and decided not to retain her. I had faith in her from a previous conversation with her but when I paid my fee to consult, it lasted 44 mins all for her to tell me it wasn't looking good for me. Her paralegal is not the most professional either. I called this office about 20x to speak with Mr. Frails and never received a call back from him after leaving extensive voicemails. I had high hopes for this place despite paying $300 for a 44minute consultation which has been the highest fee I've paid at any attorney in the last 2 years doing consultations. The paralegal asked me, "okay I can take your retention fee now (7500) I told her no thanks I need to pray and think about it. They all knew I had cash in hand. She originally told me 5k but upped to 7.5k because it's in Savannah and she said it as if I couldn't pay either and I told her...that's in my budget, I have that. Nothing sat right on my spirit after talking w the receptionist, paralegal and then Alexa. I wish them all well and God speed I wish they had faith in me and I in them but not everything is meant to be. Maybe now, I can get Mr. Frails attention and he can call me back after seeing this review.
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Great lawyers, Frails & Wilson help me with real estate matters that needed to be cleared up on several properties. They saved me a ton of money by getting my deeds transferred without necessity probate. Attorney Frails is extremely knowledgeable and conscientious in many aspects of the law. Great firm I highly recommend them especially attorney, Randy Frails. his entire team and staff are professional and exemplify the highest standard of excellence.
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Great People, Great Company!
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They are very helpful to the community. So knows the feeling of there customers. They are the best attorney firm in the CSRA.
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Randy Frails… a smart man. I mean very smart lawyer
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