Excellent service, friendly and responsible
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Get Brett: Flickinger Boulton Robson Weeks
Provo Personal Injury Lawyer — 326 Client Reviews Analyzed
4.9(326 reviews)Get Brett: Flickinger Boulton Robson Weeks is a Personal Injury law firm in Provo, UT, located at 3000 N University Ave #300 and reachable at +1801-500-4000. Clients have rated the firm 4.9 out of 5 across 326 public Google reviews, 10 of which include written feedback. The most recent written review is from Kervin Valbuena on May 8, 2026 (128 days ago).
Owner engagement: Get Brett: Flickinger Boulton Robson Weeks replies on 12% of visible Google reviews, and roughly 88% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, personal attention, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
326 reviews
Years Experience
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Get Brett: Flickinger Boulton Robson Weeks is a personal injury law firm serving clients in Provo, Utah, located at 3000 N University Ave #300 84604.
Review evidence: Clients have left 326 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Provo, Utah firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact Get Brett: Flickinger Boulton Robson Weeks at (801) 500-4000 or visit utahinjurylawyers.com for a free case review.
326 public reviews and 20 written reviews.
Most recent written review from Kervin Valbuena: Mar 3, 2026 (194 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Kervin Valbuena: Mar 3, 2026 (194 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 3, 2026 (194 days ago). Compare that recency with the other firms you are considering.
Excellent service, friendly and responsible
Great service, very easy to work with.
If someone offered me x amount of dollars to go through the pain and potential long-term damage of my car accident I would decline immediately! I definitely didn’t get that choice — however, Brett (referred by a family member) helped us with the next best thing. Many bad things in life that happen to us may not have justice or any remote level of restitution in this life. I’m so grateful for the hard work Brett, Kristy, and others put into my case. They did the best they could with what they had and we’re very happy with the results — including my progress in healing. It’s been a very difficult process; Brett and his team helped us along the way.
3000 N University Ave #300, Provo, UT 84604
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Most recent written review from Kervin Valbuena: Mar 3, 2026 (194 days ago)
Written Reviews
20
Average Rating
4.80
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Unknown
Excellent service, friendly and responsible
Owner response
Kervin, thank you so much for the amazing five-star review! We truly appreciate you taking the time to share your experience.<br><br>“Excellent, friendly, and responsible” is exactly what we strive for every single day, so your words mean a lot to our entire team. We’re grateful for the opportunity to serve you and for the trust you placed in us.<br><br>Thanks again for your support. We’re always here if you ever need anything!
Case Type Unspecified
Unknown
Great service, very easy to work with.
Owner response
Ashton, Thank you for taking the time to leave us a five star review. We are truly grateful.
Case Type Unspecified
Unknown
If someone offered me x amount of dollars to go through the pain and potential long-term damage of my car accident I would decline immediately! I definitely didn’t get that choice — however, Brett (referred by a family member) helped us with the next best thing. Many bad things in life that happen to us may not have justice or any remote level of restitution in this life. I’m so grateful for the hard work Brett, Kristy, and others put into my case. They did the best they could with what they had and we’re very happy with the results — including my progress in healing. It’s been a very difficult process; Brett and his team helped us along the way.
Owner response
Saysha, Thank you so much for taking the time to write such a thoughtful review. We’re truly grateful you trusted Brett, Kristy, and our team during such a difficult chapter. While no outcome can undo what you went through, we’re glad we could support you, advocate for you, and help ease the process along the way. Hearing that you’re pleased with the results and making progress in your healing means more to us than you know. Wishing you continued strength and recovery.
Case Type Unspecified
Unknown
Flickinger was incredible on my case. Made everything incredibly easy for me.
Owner response
We truly appreciate you sharing your experience. Mark Flickinger takes great care in guiding clients through every step, and we’re glad that came through for you. Thank you for trusting us with your case.
Case Type Unspecified
Unknown
Highly recommend! I was involved in a complicated multi-vehicle accident. Mark Flickinger was super helpful and communicative throughout the whole process following that accident. He did everything he could to fight for me and make sure I was properly taken care for medically, legally, and financially. Wouldn’t want anyone else in my corner! Thank you!!
Owner response
Wow! Thank you for the recommendation and for taking the time to share your experience. We’re glad to hear that Mark’s dedication, communication, and advocacy made a difference during such a complex situation. Mark is great about ensuring his clients are supported medically, legally, and financially. We truly appreciate your trust in Mark and his team. Our firm is wishing you all the best moving forward.
Case Type Unspecified
Unknown
Mark and his team were incredibly helpful and considerate.
Owner response
Thank you for your kind review. We’re pleased that Mark and his team were able to be a helpful resource, and we appreciate the opportunity to work with you.
Case Type Unspecified
Unknown
I met with Zeb about my case, he was very empathetic, listened, and ultimately didn't take my case. But he was very friendly, and if I needed to hire an attorney I would hire him.
Owner response
Thank you so much for taking the time to share your experience. Zeb truly cares about listening and offering honest guidance, even when a case isn’t the right fit, and we’re glad that came through in your meeting. We appreciate your kind words and trust, and we wish you all the very best moving forward. Please don’t hesitate to reach out if you ever need assistance in the future.
Case Type Unspecified
Unknown
Zeb was great, as was the whole team. They took such good care of me, and got me a great settlement! They made this whole process as painless as possible. I would definitely use them again, and can't recommend them enough!
Owner response
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that Zeb and the entire team were able to take great care of you and help make the process as smooth and stress-free as possible. Your recommendation truly means a lot to us, and we’re grateful for the opportunity to work with you.
Case Type Unspecified
Unknown
I dont know what to say. I went in there with my Mr Merlin (dogg) wear the most craziest fur hat I could find with non matching socks non matching flip flops and shorts (first week of December) WOW everyone in there (even a young lady I believe new customer cause of paperwork) everything everyone was just the best characters. If your in a situation that you feel wasn't your fault or have questions and dont want to buy into all the commercials you see (to date never seen one from this firm) get in here and say BONO HAS OUR BACKS. LMAO
Owner response
Thank you, Bono, for taking the time to leave such a memorable review! We’re glad you felt welcomed and supported from the moment you walked in and that even Mr. Merlin felt right at home. Our team strives to make every client feel comfortable and cared for, no matter the circumstances, and we truly appreciate your trust and kind words. It is a pleasure working with you and we appreciate the five star review.
Case Type Unspecified
Unknown
These guys botched my case to the tune of $500,000.00. Even after that they were able to recover far more then i received.
Owner response
Thank you for taking the time to share your concerns. We take all feedback seriously, and we are very concerned to hear about your experience. We are unable to identify your case based on the name used in this review, and we would never want a client to feel that something was handled improperly.<br><br>We would truly appreciate the opportunity to speak with you directly so we can understand what happened and address this immediately. Please contact us at 801-500-4000 or sheri.duffy@utahinjurylawyers.com so we can look into this. Our goal is always to be transparent, supportive, and fair, and we are committed to resolving any concerns you may have.
Case Type Unspecified
Unknown
Zeb and his team are amazing! Every time I have been into the office I have been treated so kindly. Zeb is great at communicating your case and his dedication to his clients is honorable. Thank you!
Owner response
Thank you so much for your wonderful five-star review!<br>We truly appreciate you taking the time to share your experience. Hearing that you found Zeb and his team to be kind and helpful means a great deal to us. Our team works hard to make every client feel supported, and your feedback reminds us why we do what we do.<br>If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for trusting us!
Case Type Unspecified
Unknown
Zeb made the experience here so crazy easy! I didn’t have to do a thing, it was so nice to be so well taken care of. I would absolutely work with them again.
Owner response
Rachel, thank you for the great review. Zeb and his team are amazing and work hard to make it an easy experience for every client. We are so pleased everything worked out with your case.
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