If you expect me to make payments to you then I expect to be able to speak to someone on the phone. After 3 weeks of calling and emailing, nothing. Absolutely absurd and completely unacceptable.
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GrayRobinson Lakeland Law Firm
Lakeland Personal Injury Lawyer — 43 Client Reviews Analyzed
4.1(43 reviews)GrayRobinson Lakeland Law Firm is a Personal Injury law firm in Lakeland, FL, located at One Lake Morton Dr and reachable at +1863-284-2200. Clients have rated the firm 4.1 out of 5 across 43 public Google reviews, 10 of which include written feedback. The most recent written review is from Sharon Francis on May 8, 2026 (89 days ago).
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
43 reviews
Years Experience
Practice Areas
Office Location
Consultation
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GrayRobinson Lakeland Law Firm is a personal injury law firm serving clients in Lakeland, Florida, located at One Lake Morton Dr 33801.
Review evidence: Clients have left 43 public Google reviews averaging 4.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Lakeland, Florida firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 31 photos are public on Google; contact the firm to ask about consultation fees.
Contact GrayRobinson Lakeland Law Firm at (863) 284-2200 or visit gray-robinson.com for a free case review.
43 public reviews and 20 written reviews.
Most recent written review from Sharon Francis: Feb 13, 2026 (173 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
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There are no visible owner replies in the current review corpus.
Most recent written review from Sharon Francis: Feb 13, 2026 (173 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 13, 2026 (173 days ago). Compare that recency with the other firms you are considering.
If you expect me to make payments to you then I expect to be able to speak to someone on the phone. After 3 weeks of calling and emailing, nothing. Absolutely absurd and completely unacceptable.
Natalie Wilson was truly a blessing to our family during an incredibly stressful time. My mom’s health declined very quickly, and she had nothing in place. Natalie met with us promptly and took the time to thoroughly explain everything we needed to ensure there would be no issues if anything happened. She was incredibly kind, caring, and compassionate toward my mom and our entire situation. Knowing we were leaving town to focus on my mom’s health, Natalie went above and beyond by preparing everything we needed overnight. I am so thankful for Natalie, her professionalism, and her beautiful, kind soul. I cannot recommend her enough as an elder care attorney.
Place needs to be shut down I've been trying to get ahold of him for a week they will not call anybody back they lie and say their offices are open between 11:00 and 3:00 and will not answer the phone
One Lake Morton Dr, Lakeland, FL 33801
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Sharon Francis: Feb 13, 2026 (173 days ago)
Written Reviews
20
Average Rating
3.75
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Older Archive
20
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If you expect me to make payments to you then I expect to be able to speak to someone on the phone. After 3 weeks of calling and emailing, nothing. Absolutely absurd and completely unacceptable.
Case Type Unspecified
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Natalie Wilson was truly a blessing to our family during an incredibly stressful time. My mom’s health declined very quickly, and she had nothing in place. Natalie met with us promptly and took the time to thoroughly explain everything we needed to ensure there would be no issues if anything happened. She was incredibly kind, caring, and compassionate toward my mom and our entire situation. Knowing we were leaving town to focus on my mom’s health, Natalie went above and beyond by preparing everything we needed overnight. I am so thankful for Natalie, her professionalism, and her beautiful, kind soul. I cannot recommend her enough as an elder care attorney.
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Place needs to be shut down I've been trying to get ahold of him for a week they will not call anybody back they lie and say their offices are open between 11:00 and 3:00 and will not answer the phone
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Horrible firm. Do NOT use. Save yourself the headache.
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Met a friend here. Very large facility. Good parking
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These people are extortionist! I was given Judgement against me, which on there payment plan will triple what I supposed to owe. $20k after payment fees will be $63,000 after paid off in 70 years and 840 payments. They are only open for few hours at end of day. And never call you back. I have been fighting this for 5 years no lawyer will touch the case. If your a lawyer Ill sell this debt to you if you can show me how its legal. I cant get answers anywhere.
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Very knowledgeable and answered all my questions. Helpful 10+stars
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Always helpful. Returns phone calls immediately., even after hours & on weekends. Would recommend this Law Firm.
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If you are in a crash with no insurance, these will be the attorneys to collect reimbursement.
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No good liars
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I've been paying them for 20 years from when they sued me when I was 16. They are really nice when I call. I don't recommend getting sued but if you do these are the people you want doing it.
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I only went here to give a deposition for one of their attorneys. Very nice place. I did not hire any attorney from here. Easy to find and access.
5 other offices for this firm
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Last review 169d ago
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