I am very disappointed with my experience with this law firm from beginning to end. My case was a simple policy-limits settlement, and it should have been handled efficiently. Instead, I was sent through months of unnecessary chiropractic visits, MRI scans, and orthopedic appointments even though the policy limits were already known. This prolonged the case without clear explanation and caused unnecessary inconvenience. Communication was one of the biggest problems. Emails often went unanswered, and I frequently had to follow up multiple times just to get basic updates. Important information about the settlement check was unclear and inconsistent. When the settlement check finally arrived, I was not properly informed about pickup timing. After being told the check would be ready, I still had to wait at the office. The attorney was not present and the process felt disorganized and unprofessional. Overall, I felt like I had to chase information throughout the entire case instead of being kept informed as a client should be. I expected professionalism and transparency, but unfortunately my experience did not meet those expectations.
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