Robert and his staff are the best .
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Hilton Estate & Elder Law, LLC
Utica Personal Injury Lawyer — 27 Client Reviews Analyzed
4.6(27 reviews)Hilton Estate & Elder Law, LLC is a Personal Injury law firm in Utica, NY, located at 2100 Genesee St and reachable at +1315-624-9600. Clients have rated the firm 4.6 out of 5 across 27 public Google reviews, 10 of which include written feedback. The most recent written review is from Melissa on May 8, 2026 (86 days ago).
Owner engagement: Hilton Estate & Elder Law, LLC replies on 19% of visible Google reviews, and roughly 60% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and why people chose this firm. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Robert Hilton and Estate Planning are the attorneys most frequently named by clients in reviews of Hilton Estate & Elder Law, LLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
27 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Hilton Estate & Elder Law, LLC is a personal injury law firm serving clients in Utica, New York, located at 2100 Genesee St 13502.
Review evidence: Clients have left 27 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Utica, New York firms before you decide.
Quick signals: attorneys named most often in reviews are Robert Hilton, Estate Planning; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Hilton Estate & Elder Law, LLC at (315) 624-9600 or visit hiltonlawny.com for a free case review.
27 public reviews and 20 written reviews.
Most recent written review from Melissa: Mar 9, 2026 (146 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 25% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Melissa: Mar 9, 2026 (146 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 9, 2026 (146 days ago). Compare that recency with the other firms you are considering.
Robert and his staff are the best .
Staff was very friendly. They did everything they could to help me. Then the word comes down from on high. They are to busy to help me wasted 5 months of my time. 2 appointments that I had to leave work for the last appointment was just to say they would no longer represent me. At least they didn't charge me too small blessings I guess.
It was a pleasure dealing with Robert and his team. Robert made us feel welcome and reassuring during our process. He made a difficult situation very comforting for us knowing that we now have a plan in place that is protected. We are glad we chose Robert's firm to help us during a difficult time. We would highly recommend Robert Hilton to anyone who needs a good estate attorney.
2100 Genesee St, Utica, NY 13502
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Melissa: Mar 9, 2026 (146 days ago)
Written Reviews
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Case Type Unspecified
Unknown
Robert and his staff are the best .
Owner response
Thank you Melissa for this review!!
Case Type Unspecified
Unknown
Staff was very friendly. They did everything they could to help me. Then the word comes down from on high. They are to busy to help me wasted 5 months of my time. 2 appointments that I had to leave work for the last appointment was just to say they would no longer represent me. At least they didn't charge me too small blessings I guess.
Case Type Unspecified
Unknown
It was a pleasure dealing with Robert and his team. Robert made us feel welcome and reassuring during our process. He made a difficult situation very comforting for us knowing that we now have a plan in place that is protected. We are glad we chose Robert's firm to help us during a difficult time. We would highly recommend Robert Hilton to anyone who needs a good estate attorney.
Owner response
Thank you!
Case Type Unspecified
Unknown
My husband and I had a great experience working with Rob Hilton on our Estate Planning. Rob took the time to understand what was important to us, for now and the future. His experience and expertise lead us to take charge of our financial situation, and our personal wishes to plan for our retirement years and beyond. His office was very accommodating in terms of scheduling and the entire helping us through the process. Can’t say enough about how pleased we are with Rob’s expertise and services.
Owner response
Thank you so much for your kind words! At Hilton Estate and Elder Law, we treat every client like family, and it means the world to know we made a difference for yours.
Case Type Unspecified
Unknown
Great law firm for Estate Planning in Utica and up state New York. The law firm has a step by step process to planning your end of life affairs….they offer seminars for the public to educate them on the importance of estate planning and the law firm has an excellent support staff. I had the opportunity to visit this law firm and was throughly impressed with their professionalism and the friendly approach they take. End of life planning can be challenging but with Robert Hilton and his team on your side, you will ensure your loved ones can focus on healing rather than being at odds regarding important decisions. Call them anytime and they will start working on a plan of action to help you and your family.
Owner response
We’re so glad to hear your experience was a positive one. Helping our clients feel heard, supported, and cared for is why we do what we do—thank you again!
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Unknown
Do your homework before you hire this firm.
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My wife & I did estate planning with John Maine, very professional & thorough, secretary was courteous. Hilton Estate & Elder Law is the place to come to.
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Rob has been my attorney for over 30 years. I always recommend him and his team to family and friends. Rob has proven to be honest, trustworthy, informative, and overall, just a wonderful person. I highly recommend Rob and his team for all of your estate planning needs.
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Unknown
Mr. Hilton and his staff have worked with my husband and me to put all our affairs in order for our adult children. There is a great deal of peace of mind provided when you know your children are going to be able to make decisions based on the information mapped out. I couldn't ask for better service, quality of information and pointing out how to accomplish out goals. Thank you.
Owner response
Lauren, thank you for your 5 star review of Hilton Estate & Elder Law, LLC! We appreciate your kind words.
Case Type Unspecified
Unknown
Mr. Hilton, Liz Kenny and the entire staff at Hilton Law are very professional, dedicated, personable and extremely helpful. Mr. Hilton has a great personality and is extremely knowledge. Liz, is hard working and reliable. The receptionists are always pleasant and welcoming. I highly recommend their firm for any of your estate planning needs.
Case Type Unspecified
Unknown
Rob and his staff helped to put together trust funds r for our family . He did a very thorough job and made sure our interests were well represented. Some of these trusts were from out of state and his experience and knowledge of the law was outstanding. Rob and his staff were very kind, compassionate and professional to us during a very difficult time in our lives We highly recommend Rob and his staff without any reservations. The Ferraro Family
Case Type Unspecified
Unknown
Attorney Hilton helped my wife and me with putting our home, business, and other assets in trust for our children. He thoroughly explained everything to us and answered all our questions. We highly recommend his firm.
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Last review 145d ago
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