Did a great job. Very helpful to file paperwork right and Alex was great in mediation.
Analyzing Data...
Analyzing Data...
Request a free case review from Hoyer Law Firm in Lehi, Utah.
Hoyer Law Firm
Lehi Personal Injury Lawyer — 156 Client Reviews Analyzed
4.6(156 reviews)Hoyer Law Firm is a Personal Injury law firm in Lehi, UT, located at 1250 E 200 S STE 2G and reachable at +1801-845-9194. Clients have rated the firm 4.6 out of 5 across 156 public Google reviews, 10 of which include written feedback. The most recent written review is from John VanCott on May 8, 2026 (126 days ago).
Owner engagement: Hoyer Law Firm replies on 25% of visible Google reviews, and roughly 85% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Alex Scherf and Hoyer Law are the attorneys most frequently named by clients in reviews of Hoyer Law Firm.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
156 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
Hoyer Law Firm is a personal injury law firm serving clients in Lehi, Utah, located at 1250 E 200 S STE 2G 84043.
Review evidence: Clients have left 156 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Lehi, Utah firms before you decide.
Quick signals: attorneys named most often in reviews are Alex Scherf, Hoyer Law; the Google Business profile for this firm is verified; 33 photos are public on Google; contact the firm to ask about consultation fees.
Contact Hoyer Law Firm at (801) 845-9194 or visit attorneylehiutah.com for a free case review.
156 public reviews and 20 written reviews.
Most recent written review from John VanCott: Mar 5, 2026 (190 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from John VanCott: Mar 5, 2026 (190 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 5, 2026 (190 days ago). Compare that recency with the other firms you are considering.
Did a great job. Very helpful to file paperwork right and Alex was great in mediation.
Respectfully, I wouldn’t touch this law firm with a thirty nine and a half foot pole. I began my case at the end of April 2025 with Blaine Edwards. During the initial consultation, I felt confident moving forward. As time went on, he was frequently late to calls and even missed a few completely. After I addressed how important timing was, things improved, but that conversation shouldn’t have been necessary in the first place! I understand custody cases involve waiting and back-and-forth with the opposing party. What was far more frustrating was the firm’s communication. They encouraged using their online portal, yet I rarely received responses there. I was also given a number to text, but messages went to the general office and usually resulted in “we’ll talk to your attorney and get back to you,” without follow up. The last time I heard from Blaine was beginning of August. Then, I didn’t hear from anyone for three weeks. In the midst of an already stressful situation, the silence was infuriating! All of a sudden, Alex Scherf overtook my case and there was no explanation on why. He was fine but not the attorney I originally agreed to work with. After my case was closed, I had an employee reach out to ask about my experience - I was very honest and open. I was told that Blaine left their firm in August and no longer employed by Hoyer. This was the first I had heard this! He then explained a lot was thrown at Alex at that time, which I completely understand! But there should’ve been a conversation and solution to actually manage Alex’s workload. Hearing from Hoyer first was rare - I was the one constantly reaching out. When I asked for an update I felt reprimanded because they have a “24-48 hour response policy” okay it’s been 7 days since I’ve last heard from my attorney so?? I received several invoices that stated “various” for thousands of dollars. After my case had closed, they let me know that detailed billing notes were only visible on a computer browser not a phone, something I was never informed of. I know there are a lot of moving parts but even when I wasn’t hearing from anyone and there wasn’t any action, I would suddenly get a huge bill. I wish I would’ve ditched Hoyer early on in my case. Overall, I felt like I was on the back burner the entire time, they didn’t care to fight for me, their communication poor, and the billing vague. I just finished my case and it took 10 months - in the initial consult, Blaine stated we could get things done in ~30 days. I understand some delays are outside the firm’s control, but there were certainly areas that could’ve been handled more proactively! In the post-case call, I was offered my final invoice to be waived if I would leave a 5 star review… the total invoice was allegedly $400, which is a small amount in comparison to what I had already been charged in the previous 10 months. The offer itself was shocking!! I let them know I was uncomfortable leaving a dishonest review and to send me the final invoice. The next day I received a bill for $754, that’s fun that they found an additional $354 worth of made up work to charge me for! This firm is very slimy! I’m sure they will respond and explain everything away but take my word for it and use any other firm!!
Awesome service, everyone is very polite. They handled my case the best and easiest way. Any future issues they will be my go to.
1250 E 200 S STE 2G, Lehi, UT 84043
Recent crash data for the area around Hoyer Law Firm loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from John VanCott: Mar 5, 2026 (190 days ago)
Written Reviews
20
Average Rating
3.40
Reviews (30d)
0
Reviews (90d)
0
Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
1 star
8
2 star
0
3 star
0
4 star
0
5 star
12
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Did a great job. Very helpful to file paperwork right and Alex was great in mediation.
Owner response
Thank you for entrusting your legal representation to Hoyer Law, Alex and the team. We’ll be sure they receive your kind words, and wish you the best of luck moving forward.
Case Type Unspecified
Unknown
Respectfully, I wouldn’t touch this law firm with a thirty nine and a half foot pole. I began my case at the end of April 2025 with Blaine Edwards. During the initial consultation, I felt confident moving forward. As time went on, he was frequently late to calls and even missed a few completely. After I addressed how important timing was, things improved, but that conversation shouldn’t have been necessary in the first place! I understand custody cases involve waiting and back-and-forth with the opposing party. What was far more frustrating was the firm’s communication. They encouraged using their online portal, yet I rarely received responses there. I was also given a number to text, but messages went to the general office and usually resulted in “we’ll talk to your attorney and get back to you,” without follow up. The last time I heard from Blaine was beginning of August. Then, I didn’t hear from anyone for three weeks. In the midst of an already stressful situation, the silence was infuriating! All of a sudden, Alex Scherf overtook my case and there was no explanation on why. He was fine but not the attorney I originally agreed to work with. After my case was closed, I had an employee reach out to ask about my experience - I was very honest and open. I was told that Blaine left their firm in August and no longer employed by Hoyer. This was the first I had heard this! He then explained a lot was thrown at Alex at that time, which I completely understand! But there should’ve been a conversation and solution to actually manage Alex’s workload. Hearing from Hoyer first was rare - I was the one constantly reaching out. When I asked for an update I felt reprimanded because they have a “24-48 hour response policy” okay it’s been 7 days since I’ve last heard from my attorney so?? I received several invoices that stated “various” for thousands of dollars. After my case had closed, they let me know that detailed billing notes were only visible on a computer browser not a phone, something I was never informed of. I know there are a lot of moving parts but even when I wasn’t hearing from anyone and there wasn’t any action, I would suddenly get a huge bill. I wish I would’ve ditched Hoyer early on in my case. Overall, I felt like I was on the back burner the entire time, they didn’t care to fight for me, their communication poor, and the billing vague. I just finished my case and it took 10 months - in the initial consult, Blaine stated we could get things done in ~30 days. I understand some delays are outside the firm’s control, but there were certainly areas that could’ve been handled more proactively! In the post-case call, I was offered my final invoice to be waived if I would leave a 5 star review… the total invoice was allegedly $400, which is a small amount in comparison to what I had already been charged in the previous 10 months. The offer itself was shocking!! I let them know I was uncomfortable leaving a dishonest review and to send me the final invoice. The next day I received a bill for $754, that’s fun that they found an additional $354 worth of made up work to charge me for! This firm is very slimy! I’m sure they will respond and explain everything away but take my word for it and use any other firm!!
Owner response
Thank you for sharing your perspective. Family law matters are often stressful and emotionally difficult, and we recognize that clients may experience the process differently.<br><br>For readers evaluating our firm, a few points may be helpful. Custody and divorce cases rarely resolve in 30 days, as timelines depend heavily on court scheduling, negotiations with the opposing party, and the pace of litigation. While we work to move cases forward as efficiently as possible, many factors are outside a firm’s control.<br><br>Our office maintains detailed, time-stamped records of communications and billing through our case management system. Client messages, calls, and portal activity are tracked so attorneys and staff can respond and keep work moving forward. Billing entries are also fully itemized within the client portal.<br><br>Attorney transitions can occur when a lawyer departs a firm. When that happens, cases are reassigned to another qualified attorney so representation continues without interruption.<br><br>As the person responsible for leading this team, I will add that it is disappointing to see our staff described in insulting terms. Our attorneys and support staff work extremely hard to treat every client with professionalism and respect, even when situations are stressful or emotions run high. Regardless of circumstances, our team has always approached this matter respectfully.<br><br>We regret when a client feels dissatisfied with their experience. Our team remains committed to professional representation, transparent billing, and responsive communication for every client we serve, and we wish you the best moving forward.
Case Type Unspecified
Unknown
Awesome service, everyone is very polite. They handled my case the best and easiest way. Any future issues they will be my go to.
Owner response
Thank you for your review of our services Reid. If you ever need us, please don't hesitate to call.
Case Type Unspecified
Unknown
The only thing that I like is that they were able to give me a monthly payment plan. The bad was everything else, lack of communication I could go weeks almost 2 months without any contact/information about my case. I went on a hearing and Blaine (not working there anymore) didn’t defend me, didn’t say anything to make me look better and just defend my case. Then he leaves the firm to open his own and nobody told me anything until it happened, then nobody was able to take my case!! Terrible firm, not recommended at all!
Owner response
Thank you for sharing your perspective. Family law cases are often emotionally difficult, and clients sometimes hope for outcomes that the facts of the case or the law ultimately do not support. While our attorneys work diligently to explore every available option, legal results are determined by the facts, the law, and the court, not by a law firm.<br><br>For readers evaluating our firm, it may also be helpful to understand that last year we experienced an unexpected attorney transition when an attorney left the firm. Several cases had to be reassigned quickly so clients would not experience a lapse in representation. Our team stepped in, reviewed files, and worked to continue moving matters forward during that transition. Electronic time stamps prove that there was no lag in representation.<br><br>In some situations, we take extra steps to help clients continue their case despite complications or changing circumstances. Unfortunately, even those efforts do not always lead to a result that satisfies the client.<br><br>While we regret when someone leaves the process dissatisfied, our firm remains committed to professional representation, transparent billing, and respectful communication for every client we serve. We wish you the best moving forward.
Case Type Unspecified
Unknown
Through the worst situation in my personal life, divorce, Alex Scherf with Hoyer Law was great to work with. Communication was great and I felt he really did everything to help me better a terrible situation. There was a bit of back and forth between me and my then spouse, but Alex worked with me and did what he could to reduce my fees and ultimately make the whole process easier on my end.
Owner response
Justin, thank you for sharing your experience. We know how difficult and emotionally taxing divorce can be, especially when there is ongoing back-and-forth between parties. We’re glad Alex was able to support you with clear communication, thoughtful guidance, and a genuine effort to reduce unnecessary fees along the way. Helping clients navigate a hard season with care, strategy, and transparency is exactly what we strive for. We truly appreciate your trust in Hoyer Law and wish you peace and stability as you move forward.
Case Type Unspecified
Unknown
Alex is an outstanding attorney whose expertise and dedication made all the difference in my case. His communication was clear and consistent. Alex handled every detail with care and confidence. Thanks to Alex and his team’s hard work, everything went smoothly and ended successfully. I would absolutely recommend Hoyer Law to anyone in need of legal representation.
Owner response
Thank you for your kind words. We’re glad to hear that Alex’s clear communication, attention to detail, and confident handling of your case made the process smooth and successful. Our team is committed to providing thoughtful, reliable guidance at every stage, and we appreciate your trust in Hoyer Law and your recommendation.
Case Type Unspecified
Unknown
Terrible service.
Owner response
We do not recognize this person as someone we've served. It's not a true review of our services.
Case Type Unspecified
Unknown
The team at Hoyer is amazing! They've helped me through two tricky cases now, and I don't think I'd trust another practice as much as I do them! I got to work mainly with Alex this time around, and I am so grateful for him! He made sure I always knew what was going on, and was very understanding and compassionate. He made sure I was comfortable with every step we took, and had a lot of experience and knowledge of what we could do to make sure I got what I needed. I appreciate everyone at this practice, and while I hope I won't ever need their services again, I'm grateful for everything they've done for me.
Owner response
Emily, thank you for your kind and honest review. We really hope you will not need us again, but if you do, you know where we are! Best of luck going forward.
Case Type Unspecified
Unknown
I am writing this review to highly recommend Hoyer Law Firm for their outstanding work on my recent case. From our initial consultation, I was immediately impressed by the Hoyer Law Firm team’s professionalism and clear communication. Legal matters can be stressful, but the firm ensured I felt supported and informed at every step. The team was always responsive, returning calls and emails promptly, and they took the time to explain complex legal concepts in a way that was easy to understand. The depth of their legal expertise was evident in the strategic advice they provided. They meticulously analyzed my situation, developed a clear and effective strategy. Their proactive approach and attention to detail gave me immense confidence throughout the process. If you are seeking legal representation that combines top-tier expertise with genuine care for the client, look no further than the Hoyer Law Firm. They truly exceeded my expectations, and I recommend their services without hesitation.
Owner response
Caleb, thank you for your review, our team appreciates hearing that they've done the job well! We wish you the best of luck as you move forward. Let us know if we can ever be of help in the future.
Case Type Unspecified
Unknown
Working with Casey and his staff was an excellent experience from the beginning. I wanted a peaceful and fair divorce with equal custody and division of assets, but the situation quickly became contentious. Besides his decades of experience as a lawyer, what stood out most about Casey is his experience as a former judge. That unique perspective gave me clear insight into what truly matters in court and how decisions might be swayed, which was invaluable throughout the process. Thanks to his guidance, we reached a successful mediation that avoided drawn-out court battles and, most importantly, protected my children from being caught in the middle. I’m deeply grateful for his support and now feel free to move forward and focus on being the best dad I can be.
Owner response
Davy, thank you for your kind words and fair assessment of your representation. Our entire firm is so glad that this was resolved and that we've been able to help you lay a plan for the future. We wish you the best as you move forward from here, and if you ever need us we're happy to help again.
Case Type Unspecified
Unknown
Beware. They overcharge. The service and product I received was poor. It cost me $931.50 for a simple demand letter that I could not use. The original charge was over $1,500. Including three hours at $390/hr for their staff to conference with the attorney and write a letter that I was told would take 1 to 1 1/2 hours. They brought it down after I complained and fired them. The letter was incorrect and incomplete. They did offer to rewrite it at no charge after I complained, but I do not trust the staff at this point. Found a better attorney who charges $500 for this service, although I did pay for the consult.
Owner response
Cindy, thank you for your feedback. For those reading, a few clarifications:<br>• Drafts are always sent for client review because revisions and feedback are part of ensuring accuracy. The letter can't have been "all wrong," we're not inept, in fact we're very good at what we do. We collected information and used what the client sent in to write it. There is often a need to clear up information to get the details right.<br>• Preparing documents involves more than drafting—it includes opening the file and gathering information, which typically takes at least 1–1.5 hours on it's own. Cindy's expectation was her own, not what we communicated or promised.<br>• Our fees and retainers are clearly outlined in advance and reflect standard rates for family law firms in Utah. A phone call with the attorney for a quick revision would have cost Cindy significantly less than the $500 she's paying someone else to doctor up our letter and send it.<br>• The demand letter was an early attempt to resolve the case cost-effectively, though these letters often receive little response. In many cases, the next step is moving forward with full representation. <br>• We extended a courtesy credit to be mindful of Cindy’s budget; such credits are a gesture of goodwill, not an admission of fault. <br>• While not every budget aligns with our legal fees, for clients who value strong advocacy our rates are consistent with the level of service we provide. We're not for everyone though, and we understand that.
Case Type Unspecified
Unknown
Casey, Missy and everyone at Hoyer Law were so amazing to work with. They were quick to respond and answered every question I had. They also have me information i didn't know i needed. I would definitely use them again.
Owner response
Thank you for your kind words! We’re glad Casey, Missy, and the team could answer your questions quickly and provide helpful guidance. We appreciate your trust and would be honored to assist you again in the future.
Other personal injury lawyers near this office
Compare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 157d ago
declining