My boyfriend needed legal advice for a speeding ticket as we are from Toronto. Machelle is very genuine and gave us the best outcome. Our ticket was 101 in a 65, brought down to 80 in a 65. Thank you Mr. James And Mrs. Machelle!
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James S Chatwin Law Office
Syracuse Personal Injury Lawyer — 39 Client Reviews Analyzed
4.8(39 reviews)James S Chatwin Law Office is a Personal Injury law firm in Syracuse, NY, located at 327 W Fayette St suite 200 and reachable at +1315-478-0785. Clients have rated the firm 4.8 out of 5 across 39 public Google reviews, 10 of which include written feedback. The most recent written review is from Usagi Chan on May 8, 2026 (124 days ago).
Owner engagement: James S Chatwin Law Office replies on 10% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, why people chose this firm, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: James S Chatwin, Law Office and James Chatwin are the attorneys most frequently named by clients in reviews of James S Chatwin Law Office.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
39 reviews
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James S Chatwin Law Office is a personal injury law firm serving clients in Syracuse, New York, located at 327 W Fayette St suite 200 13202.
Review evidence: Clients have left 39 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Syracuse, New York firms before you decide.
Quick signals: attorneys named most often in reviews are James S Chatwin, Law Office, James Chatwin; the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact James S Chatwin Law Office at (315) 478-0785 or visit chatwin.com for a free case review.
39 public reviews and 20 written reviews.
Most recent written review from Usagi Chan: Apr 3, 2025 (524 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 15% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Usagi Chan: Apr 3, 2025 (524 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Apr 3, 2025 (524 days ago). Compare that recency with the other firms you are considering.
My boyfriend needed legal advice for a speeding ticket as we are from Toronto. Machelle is very genuine and gave us the best outcome. Our ticket was 101 in a 65, brought down to 80 in a 65. Thank you Mr. James And Mrs. Machelle!
I would like to thank Mrs. Michelle for being very informative and pointing me at the right direction with my speeding ticket. I had never gotten a ticket before so this was a stressful process as my insurance premium is already extremely high. Very informative and straight forward, I would suggest James S Chatwin for all your traffic ticket needs. Thank you very much
It was great to hire James who was able to help me with my speeding ticket situation in Cortland, NY. It's important to address these matters properly, especially when it involves potential impacts on my Canadian driving record. James sounds like a reliable and knowledgeable professional who was able to guide me through the process effectively. My major speeding ticket was converted to a non-moving violation of ‘No muffler’ which had a zero impact on my canadian (state Ontario) record. I would like to thank James and his wife for handling my case so effectively. If anyone ever needs assistance or have any questions regarding their tickets, feel free to reach out James S Chatwin Law Office. Highly recommended. Safe travels! ⭐️⭐️⭐️⭐️⭐️
327 W Fayette St suite 200, Syracuse, NY 13202
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Most recent written review from Usagi Chan: Apr 3, 2025 (524 days ago)
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My boyfriend needed legal advice for a speeding ticket as we are from Toronto. Machelle is very genuine and gave us the best outcome. Our ticket was 101 in a 65, brought down to 80 in a 65. Thank you Mr. James And Mrs. Machelle!
Case Type Unspecified
Unknown
I would like to thank Mrs. Michelle for being very informative and pointing me at the right direction with my speeding ticket. I had never gotten a ticket before so this was a stressful process as my insurance premium is already extremely high. Very informative and straight forward, I would suggest James S Chatwin for all your traffic ticket needs. Thank you very much
Case Type Unspecified
Unknown
It was great to hire James who was able to help me with my speeding ticket situation in Cortland, NY. It's important to address these matters properly, especially when it involves potential impacts on my Canadian driving record. James sounds like a reliable and knowledgeable professional who was able to guide me through the process effectively. My major speeding ticket was converted to a non-moving violation of ‘No muffler’ which had a zero impact on my canadian (state Ontario) record. I would like to thank James and his wife for handling my case so effectively. If anyone ever needs assistance or have any questions regarding their tickets, feel free to reach out James S Chatwin Law Office. Highly recommended. Safe travels! ⭐️⭐️⭐️⭐️⭐️
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I met James one morning. He is down to earth person. Michelle is a professional and friendly. Thank you for your help.
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he has always helped me with all my traffic tickets over the years, always easygoing, straightforward and honest.
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James Chatwin was recommended from a colleague of mine - he handled several cases for this person so I decided to reach out for assistant in my case. Mr. Chatwin was always available, always informed of what was going on, and was incredibly helpful with every aspect — highly recommend!
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Good People. Good Service
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James Chatwin's Law Office is AWESOME!!! I've needed their assistance a couple of times and each time they've handled all of my issues efficiently and amazingly!!! If needed, I would absolutely reach out to them again and have already recommended them to friends and family!! If you need legal assistance - CALL THEM!!!! THEY'RE OUTSTANDING!!!!
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Professional & Personal Care How lucky i feel to have Had such an amazing attorney, The professional and personal care that his firm has extended to me has been beyond compare. Above and beyond to make sure that having me as a client I would be well taken care of, I am very appreciative of his patience with my case, the outcome, and having him to represent me. I am forever Grateful and recommend to everyone! THANK YOU TO THE LAW FIRM OF JAMES CHATWIN.
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After many twists and turns regarding a traffic ticket during COVID, I was referred by a friend to Mr. Chatwin. On the phone and in person he was incredibly responsive and understanding. The process was simple and seamless and I could not be more thankful for all he and Machelle did for me! If anyone ever asks if I know someone that can help you can bet that this will be the referral I give. Thank you again for everything - Tracy
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Mr. Chatwin has worked with me and my family for years now. I've referred him to many people because he is so easy to work with and his wife Michelle is the best! They have not raised their prices in years from what I see, which is amazing in and of itself! Anyways, thank you for helping my son recently, I greatly appreciated it as always.
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I was referred to this law office by a friend for my speeding ticket. He was amazing. Very prompt with dealing with the ticket & completely satisfied with the outcome. Not only will I go back but will refer anyone who is in of legal counsel. Two thumps up👍👍
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