Gentlemen that answered the phone was rude. Basically said there's no way that what happened to me could have happened
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Jeffrey S. Raynes, Attorney at Law
Redlands Personal Injury Lawyer — 15 Client Reviews Analyzed
3.9(15 reviews)Jeffrey S. Raynes, Attorney at Law is a Personal Injury law firm in Redlands, CA, located at 1710 Plum Ln # A and reachable at +1909-793-6800. Clients have rated the firm 3.9 out of 5 across 15 public Google reviews, 10 of which include written feedback. The most recent written review is from Cheryl Amparan on Apr 25, 2026 (143 days ago).
Owner engagement: Jeffrey S. Raynes, Attorney at Law replies on 67% of visible Google reviews — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Raynes Erickson is the attorney most frequently named by clients in reviews of Jeffrey S. Raynes, Attorney at Law.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
15 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Jeffrey S. Raynes, Attorney at Law is a personal injury law firm serving clients in Redlands, California, located at 1710 Plum Ln # A 92374.
Review evidence: Clients have left 15 public Google reviews averaging 3.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Redlands, California firms before you decide.
Quick signals: attorneys named most often in reviews are Raynes Erickson; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Jeffrey S. Raynes, Attorney at Law at (909) 793-6800 or visit rayneslaw.net for a free case review.
15 public reviews and 13 written reviews.
Most recent written review from Cheryl Amparan: Mar 25, 2024 (904 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 77% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Cheryl Amparan: Mar 25, 2024 (904 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 25, 2024 (904 days ago). Compare that recency with the other firms you are considering.
Gentlemen that answered the phone was rude. Basically said there's no way that what happened to me could have happened
Mr. Raynes did right by me when I urgently needed help back when my back surgery went horribly awry. I will always be grateful to Mr. Raynes.
I don’t have any experience directly with the lawyers, but the woman named Crystal that answers the phone has told me she would call me back 4 different times, she never has. I always have to call for an update, I even made a phone appointment for her to call me and she never did. I guess that should have been my first sign to go somewhere else.
1710 Plum Ln # A, Redlands, CA 92374
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Cheryl Amparan: Mar 25, 2024 (904 days ago)
Written Reviews
13
Average Rating
4.08
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Gentlemen that answered the phone was rude. Basically said there's no way that what happened to me could have happened
Case Type Unspecified
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Mr. Raynes did right by me when I urgently needed help back when my back surgery went horribly awry. I will always be grateful to Mr. Raynes.
Case Type Unspecified
Unknown
I don’t have any experience directly with the lawyers, but the woman named Crystal that answers the phone has told me she would call me back 4 different times, she never has. I always have to call for an update, I even made a phone appointment for her to call me and she never did. I guess that should have been my first sign to go somewhere else.
Case Type Unspecified
Unknown
I've been searching for weeks for an attorney to help represent me in a wrongful death matter. I was referred to Raynes Erickson, and spoke with Mitchell. While he advised that R|E unfortunately would not be able to take my case, he was the most friendly, personable, honest, and thorough person I've spoken to yet. He provided great, personalized advice that enabled me to better narrow my search for assistance, and how to best proceed with my matter(without providing legal advice). While I can't guarantee that R|E will be able to provide free advice for you, I can bet that you will find some of the nicest, most personable people around—that's hard to find in this field.
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
The team at Raynes made me feel safe and in control throughout the duration of our partnership. Derek and his colleagues were professional, kind, and communicative. I would highly recommend their services.
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
Prior to being represented by Raines | Erickson, we had let go of the attorney we had, which left us with little trust towards any attorney. Raines | Erickson took over with complete confidence that they would be able to take care of our case and make sure we had a renewed trust toward their profession. The entire staff was always professional and one step ahead having answers before we had to ask.
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
100% Happy for he did for my family
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
When we were referred to Raynes | Erickson for our case we met with Mr. Raynes Sr. to discuss the details and difficulties of our case. We knew that we had found the best law firm to navigate us through this extremely personal and arduous process. Mr. Raynes, Mr. Gunn and the entire staff involved in our case were always professional and respectful of what we were going through. If we ever were to refer a friend or family member, we would without hesitation.
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
If you need a lawyer you need these lawyers
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
I would highly recommend the offices of Raynes Erickson. They listened to me and made me feel valued as a client. On the few occasions I had to leave a phone message, they returned my call the same day! Thank you so much for everything you've done for me!! I really appreciate all the time you spent on my case. And, Crystal is amazing! Thanks again.
Owner response
Thank you for the positive feedback, we are happy to help.
Case Type Unspecified
Unknown
Called, left message, never returned call. Poor service
Owner response
That would frustrate me, too. I definitely will make sure that it gets sorted.
Case Type Unspecified
Unknown
I met with Mr. Erickson on Oct. 30. The situation I needed advice on has been and still is, extremely traumatizing, depressing and debilitating. At first contact, Mr. Erickson appeared kind, and interested. He listened attentively, asking pertinent, well worded questions, but soon realized mine was not a case appropriate for the firm, but his caring, warm, sensitive treatment (I was almost in tears from what I have been experiencing) convinced me to submit this comment. Mr. Erickson was realistic, but not cruel and took time to explain why he would not be able to assist me, but gave me advice that was on point and made total sense to me, even though I was in a distraught, and near hopeless state of mind. Though he was not able to take my case, he helped me, and showed more kindness and care, then I have experienced since my situation began. I would recommend Mr. Erickson and this firm to anyone considering legal advice and/or services. Thank you, Mr. Erickson!
Owner response
Thank you for the positive feedback, we are happy to help.
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