Terrible.
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John R. B. Long P.C. Attorney at Law
Augusta Personal Injury Lawyer — 18 Client Reviews Analyzed
3.4(18 reviews)John R. B. Long P.C. Attorney at Law is a Personal Injury law firm in Augusta, GA, located at 411 Telfair St and reachable at +1706-868-8011. Clients have rated the firm 3.4 out of 5 across 18 public Google reviews, 10 of which include written feedback. The most recent written review is from Nevada Miguel on May 8, 2026 (89 days ago).
Owner engagement: John R. B. Long P.C. Attorney at Law replies on 17% of visible Google reviews, and roughly 33% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Jack Long is the attorney most frequently named by clients in reviews of John R. B. Long P.C. Attorney at Law.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
18 reviews
Years Experience
Practice Areas
Office Location
Consultation
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John R. B. Long P.C. Attorney at Law is a personal injury law firm serving clients in Augusta, Georgia, located at 411 Telfair St 30901.
Review evidence: Clients have left 18 public Google reviews averaging 3.4 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Augusta, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Jack Long; the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact John R. B. Long P.C. Attorney at Law at (706) 868-8011 or visit divorcelawaugusta.com for a free case review.
18 public reviews and 13 written reviews.
Most recent written review from Nevada Miguel: Mar 24, 2025 (499 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 23% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Nevada Miguel: Mar 24, 2025 (499 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 24, 2025 (499 days ago). Compare that recency with the other firms you are considering.
Terrible.
I was having a bad day in getting the run around about seeking visitation rights for my son. So I called John and was talking to his paralegal. She said something about the tone in my voice so I told her I apologize about my tone but I frustrated. I told her I just wanted to hire an attorney so I could seek visitation rights. Instead of us proceeding she keeps on talking about my tone in my voice so now I’m frustrated and aggravated. And she is not making it any better!!! She was just awful…
Jack Long is the most knowledgeable attorney we have ever used .If you need the best ,you need Mr.Long
411 Telfair St, Augusta, GA 30901
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Most recent written review from Nevada Miguel: Mar 24, 2025 (499 days ago)
Written Reviews
13
Average Rating
3.46
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Showing 13 of 13 written reviews.
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Terrible.
Owner response
This person is neither a current, prospective, or past client of the firm.
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Unknown
I was having a bad day in getting the run around about seeking visitation rights for my son. So I called John and was talking to his paralegal. She said something about the tone in my voice so I told her I apologize about my tone but I frustrated. I told her I just wanted to hire an attorney so I could seek visitation rights. Instead of us proceeding she keeps on talking about my tone in my voice so now I’m frustrated and aggravated. And she is not making it any better!!! She was just awful…
Owner response
You have encountered the Gatekeeper, arguably the most important staff member of a domestic law firm. This person‘s primary job is to run a conflicts check and then schedule a consultation between a lawyer and prospective client. They also serve the important function of protecting a lawyer’s valuable time from being wasted in determining whether a caller even is a prospective client. As non-lawyers, they cannot and do not provide any sort of legal advice or opinions about a case. Generally, when someone is hostile or difficult with a staff person in this position, it is an indication that they would be a nightmare to work with, from a lawyer’s perspective. <br><br>Most of the competent domestic relations lawyers in this area are booked out 4-8 weeks right now. Perhaps a better attitude and friendlier communication would aid you better in finding alternate legal representation. And remember, if you’re rude towards the person answering the phone, your chances of meeting with their boss range from slim to impossible.
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Jack Long is the most knowledgeable attorney we have ever used .If you need the best ,you need Mr.Long
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This guy botched my case when it came to getting back stolen funds from my deceased father's estate. What should've only taken a matter of 3 months took 3 YEARS because he failed to do his due diligence. He had one job... one. Nothing he did was anything that I couldn't have done on my own. What should've been a judgement for me to get $49,000 (stolen+legal+punitive damages) only ended up being $16,000 (stolen+legal) because although the defendant admitted wrongdoing and furnished a copy of the stolen funds via check, Mr. Long did NOT follow up to see if the check had actually been cashed. Therefore, although the defendant didn't show up to the hearing, the judge had to make an example of his lack of competence and integrity by NOT awarding me the $33,000 in punitive damages. And when the judge flat out asked him why he took so long on an open and shut case just to not do his job thoroughly, his response was, "I didn't think it was necessary..."
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Mr Long was my attorney in 2010 against my vile, treacherous ex-husband, Dirtbag. He was wonderful! He was firm in facts and let logic and reason speak for themselves and he actually smirked at the histrionic antics of the opposition. He helped me get the justice I deserved after being abused, gaslit, and robbed. I cannot sing Mr Long's praises enough and I tell everyone back home in Augusta that if they need an attorney, he's the person to call. He absolutely saved my life and I am forever grateful.
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You will find out why he goes by Jack. He will singlehandedly fill your lifetime promise quota before you walk away. Notice the previous warning by Charlie, who never claims he was a client or visited the office, has his crystal clear honest experience poorly dismissed. Your calls and emails will never be returned. They are truly awful in every way
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Tried for three weeks to speak with Jack Long for consultation. left numerous messages.Finally able to speak with Tama. She told me she would get back and make an appt. Never heard from her! I left another 3 messages. gave up. Might be a great lawyer but ill never know.
Owner response
This person is neither a client nor anyone that has ever come to our office seeking a consultation.
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Great
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Mr. Jack Long is an awesome attorney. This man does not play. He knows what he is doing. Time will not permit me to go into details but just know that you are in good hands.
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Jack is a very competent attorney who puts his clients first. He's quite witty and knows how to get things done quickly!
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Mr Long did an excellent job on our family's behalf. Highly recommend him and his team.
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Nice
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