Johnson Attorneys Group Injury & Accidents

I signed on with this firm in April for a Lemon Law case involving a brand new Jeep Wagoneer. At first, I had a great experience with Mr. Johnson. Unfortunately, once communication shifted to his assistant Nancy, things changed. Updates are very infrequent. I often go four to six weeks without hearing anything and usually have to reach out myself. When I recently asked for a copy of what had been sent to Chrysler or Jeep, Nancy responded defensively and accused me of requesting daily updates and rushing them, which is simply not true. I have made every effort to be a low-maintenance client and only want basic transparency into what is being filed or communicated on my behalf. What concerns me most is that Nancy cannot even tell me when anything has actually been filed. Instead, she gaslights me. Even more frustrating is that I am repeatedly told something was already done weeks ago, only for the same task to supposedly be done again after I follow up. It feels like the same conversation is happening over and over without any clear progress. Mr. Johnson is helpful when I speak with him directly, but it feels like the firm only responds or takes action when I reach out first. At this point, I am left wondering if they have time for my case or if I need to find another attorney who does.

It’s not good it’s very bad service I have been was there for six months and doesn’t help me at all. They take a lot of information they take right they take everything but doesn’t need to help me and Nansy. She doesn’t do any hair job. Nansy is so bad Attorney honestly it doesn’t care for her customer or what she do always gonna try to call her. She doesn’t answer that’s so bad.

It was a good experience and they made it easier for me

This law office fights hard for their clients and goes above and beyond to get them the justice they deserve. Thanks highly recommend this law firm

Fantastic communication and great customer service.

I turned to JAG when I was not making any progress towards a buyback on a car that had gone to the shop a week after I bought it and was still there 10 months later. They listened to my situation, took the case, and I received a full reimbursement for my out the door cost from the manufacturer. I worked directly with Nancy Lee who was always available whenever I called her for any questions that came up. When dealing with such a large sum of money it can be nerve racking to be uncertain about who is handling your case. Fortunately, I made the right decision with JAG. Whenever I spoke to Nancy it was clear there was a lot going on behind the scenes they were taking care of before updating me. You can feel confident they are doing everything possible with your case.

Johnson Attorney Group is Amazing! They listened to my case over the phone and we were able to take care of everything via email. As a small business owner time is valuable for me and this firm valued me as a client and my time. I am very pleased with the outcome of my case. They are very honest and did not take advantage of me like my divorce attorney did. I highly recommend them.

Johnson Attorney Group

Johnson Law has been stellar. After talking with a few car attorney people it was obvious this group was way way better. Mr. Johnson, Nancy, and everyone else I have interreacted at the firm have been super nice and professional. They have all gone far above and beyond with handling my situation. Great follow up and excellent communication. I would highly recommend.

Mr Johnson and staff as well as Nancy have been extremely precise efficient and caring regarding my case which pertains to the Lemon Law. Mr Johnson was able to wrap up my case within weeks of our initial consultation. I would not only highly recommend Mr. Johnson and the firm but would urge anyone to go no where but this firm when dealing with the Lemon Law. I do understand that Mr Johnson’s expertise goes far beyond the lemon law and his ethical kind and detailed approach; I am sure is consistent in all aspects of the Law he specializes in. I highly recommend Johnson attorneys group.