We had a wonderful experience with Mr. Johnstone! He was very knowledgeable and professional along with being very kind and genuine . Mr Johnstone won our lawsuit and we could not be happier!
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Johnstone Trial Law, LLC
Vestavia Hills Personal Injury Lawyer — 47 Client Reviews Analyzed
4.8(47 reviews)Johnstone Trial Law, LLC is a Personal Injury law firm in Vestavia Hills, AL, located at 400 Vestavia Pkwy Suite 406 and reachable at +1205-584-4181. Clients have rated the firm 4.8 out of 5 across 47 public Google reviews, 10 of which include written feedback. The most recent written review is from Sherry Manns on May 8, 2026 (86 days ago).
Owner engagement: Johnstone Trial Law, LLC replies on 79% of visible Google reviews, and roughly 41% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Inge Johnstone is the attorney most frequently named by clients in reviews of Johnstone Trial Law, LLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
47 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Johnstone Trial Law, LLC is a personal injury law firm serving clients in Vestavia Hills, Alabama, located at 400 Vestavia Pkwy Suite 406 35216.
Review evidence: Clients have left 47 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Vestavia Hills, Alabama firms before you decide.
Quick signals: attorneys named most often in reviews are Inge Johnstone; the Google Business profile for this firm is verified; 44 photos are public on Google; contact the firm to ask about consultation fees.
Contact Johnstone Trial Law, LLC at (205) 584-4181 or visit policyholderslawyers.com for a free case review.
47 public reviews and 20 written reviews.
Most recent written review from Sherry Manns: Feb 20, 2026 (163 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 95% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Sherry Manns: Feb 20, 2026 (163 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 20, 2026 (163 days ago). Compare that recency with the other firms you are considering.
We had a wonderful experience with Mr. Johnstone! He was very knowledgeable and professional along with being very kind and genuine . Mr Johnstone won our lawsuit and we could not be happier!
Inge was the best attorney we could have asked for. He was diligent, communicative, and was able to get our issue resolved in a timely manner. We can't thank him enough for his work and are beyond grateful.
The appointment was initially set for 4:00 PM on September 8th. Then, around 6:00 PM, the intake representative, Catalina, rescheduled it for the following day at 2:30 PM. The next day, she called again at 1:00 PM to say the attorney was driving to the office and asked to move it to 3:30 PM. I agreed, only for the attorney not to show up at all—no apologies, no explanation. Ask yourself, would you want someone representing you who treats clients that way? Recent Update: He called me today via zoom, and I do really appreciate Attorney Johnstone breaking down and explaining to my mother and I what to do next and that they “The Hartford “ was indeed working with me. I do appreciate you once again and Mr. Johnstone treated me like family!! Thanks again
400 Vestavia Pkwy Suite 406, Vestavia Hills, AL 35216
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Most recent written review from Sherry Manns: Feb 20, 2026 (163 days ago)
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Case Type Unspecified
Unknown
We had a wonderful experience with Mr. Johnstone! He was very knowledgeable and professional along with being very kind and genuine . Mr Johnstone won our lawsuit and we could not be happier!
Case Type Unspecified
Unknown
Inge was the best attorney we could have asked for. He was diligent, communicative, and was able to get our issue resolved in a timely manner. We can't thank him enough for his work and are beyond grateful.
Owner response
Tony, thank you very much. I really enjoyed getting to know both of you and was glad that I could help. You were great clients!
Case Type Unspecified
Unknown
The appointment was initially set for 4:00 PM on September 8th. Then, around 6:00 PM, the intake representative, Catalina, rescheduled it for the following day at 2:30 PM. The next day, she called again at 1:00 PM to say the attorney was driving to the office and asked to move it to 3:30 PM. I agreed, only for the attorney not to show up at all—no apologies, no explanation. Ask yourself, would you want someone representing you who treats clients that way? Recent Update: He called me today via zoom, and I do really appreciate Attorney Johnstone breaking down and explaining to my mother and I what to do next and that they “The Hartford “ was indeed working with me. I do appreciate you once again and Mr. Johnstone treated me like family!! Thanks again
Owner response
Marcus, you are right. We dropped the ball on missing your meeting and I take full responsibility. I was held up at another meeting and we did a bad job of communicating. Your feedback will help us develop better ways of dealing with conflicts and communication so that we can make sure this doesn't happen again.
Case Type Unspecified
Unknown
From start to finish of our case , Inge and his office went above and beyond for our family. He showed up and fought for us when no one else would. We can’t say enough to show our gratitude.
Owner response
Thank you so much for the kind words, Crystal. We enjoyed representing you all immensely. I’m glad that we were able to help!
Case Type Unspecified
Unknown
Mr. Johnstone was very professional, knowledgeable and kind. He kept me informed throughout the process and made things go smoothly. I highly recommend Mr. Johnstone to anyone needing an exceptional attorney.
Owner response
Regina, it was an absolute privilege and pleasure representing you. Thank you so much for your kind words.
Case Type Unspecified
Unknown
Inge Johnstone is a compassionate and Profesional attorney. He was very articulate, organized and thorough through out the handling of our case. Hurricane claims are very time consuming and emotionally taxing..stressful. It took 46 months to resolve our claim and Inge did not waver at all, at no time did I have concerns about our legal representation or the approach in which he took to resolve our case. I would recommend him and his team without reservation. My family and I are extremely grateful to have had such an experienced and great legal team!
Owner response
Jeremy, it was an absolute pleasure to represent you and your family. We had a hard fight against a surplus lines insurer and you all were so courageous and helpful to me and Pete Mackey. It makes it so much easier to do my job when I have clients that are good people and who also do all that is asked of them. I'm sure that I speak for Pete too when I say that I look forward to staying in touch and hopefully catching up the next time I am in the area.
Case Type Unspecified
Unknown
Inge did a great job handling my case. He was very up front and informative about the process and provided me with updates along the way. I would definitely use him again!!!
Owner response
Fred, thank you very much. It was my pleasure representing you and I’m glad that we were able to get a good result.
Case Type Unspecified
Unknown
Mr. Johnstone is an outstanding attorney and a really nice man. He came highly recommended and did an outstanding job on my case. He cares about his clients and gets to know them as people not just clients. He maintains great communication with them throughout.
Owner response
Steve, thank you so much! Clients like you make my job meaningful.
Case Type Unspecified
Unknown
Mr Inge Johnstone I just want to say thank you for helping me at my hardest time I am so grateful to have such great good lawyer of your kind if ever need you will be the first to call thank you and God Bless
Owner response
Mary, thank you so much for the wonderful review. It was my privilege to represent you and to get to know you. Your spirit is unbelievable and you are incredible!
Case Type Unspecified
Unknown
Inge was an excellent attorney from start to finish during our case. He had great communication throughout. He is a very compassionate lawyer who will fight for you! We were happy with the results of the case and we would highly recommend him.
Owner response
Janie, thank you so much for your kind words. I felt privileged to have represented you.
Case Type Unspecified
Unknown
I used their service & very satisfied. I didn't know anyone or had any recommendation from anybody, just based on google review I chose them and it was worth. They had a young lady just joined the company beside Mr. Johnstone she was helping my needs very sweet and helpful. They maximized all potential insurance compensation. I will recommend this local lawyer to anyone.
Owner response
Thanks Robin! We enjoyed helping you. Joley Dixon and I are now at Wettermark Keith if you need anything in the future.
Case Type Unspecified
Unknown
Inge and Joley are fantastic. They really work hard to make sure their clients understand every facet of this complex and at times intimidating process. They advocate for you and give you every option possible. I trust this firm and will partner with them again in the future if need be!
Owner response
Kaitlin, thanks so much for your kind words. We are here if you need us.
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