I had a pretty unique case but In the hands of Nicholas and Genevieve he took great care of me and notified me about updates when possible , Big shout out to there team and there services I couldn’t have thanked Nicholas enough !
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KRW Lawyers
San Antonio Personal Injury Lawyer — 422 Client Reviews Analyzed
4.9(422 reviews)KRW Lawyers is a Personal Injury law firm in San Antonio, TX, located at 19122 US-281 #324 and reachable at +1855-770-4045. Clients have rated the firm 4.9 out of 5 across 422 public Google reviews, 10 of which include written feedback. The most recent written review is from Patrick Aleman Jr on May 8, 2026 (87 days ago).
Owner engagement: KRW Lawyers replies on 7% of visible Google reviews, and roughly 79% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Crystal Jones is the attorney most frequently named by clients in reviews of KRW Lawyers.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
422 reviews
Years Experience
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Consultation
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KRW Lawyers is a personal injury law firm serving clients in San Antonio, Texas, located at 19122 US-281 #324 78258.
Review evidence: Clients have left 422 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other San Antonio, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Crystal Jones; the Google Business profile for this firm is verified; 34 photos are public on Google; contact the firm to ask about consultation fees.
Contact KRW Lawyers at (855) 770-4045 or visit krwlawyers.com for a free case review.
422 public reviews and 20 written reviews.
Most recent written review from Patrick Aleman Jr: Mar 11, 2026 (145 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Patrick Aleman Jr: Mar 11, 2026 (145 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 11, 2026 (145 days ago). Compare that recency with the other firms you are considering.
I had a pretty unique case but In the hands of Nicholas and Genevieve he took great care of me and notified me about updates when possible , Big shout out to there team and there services I couldn’t have thanked Nicholas enough !
Words cannot express our thanks and thought of both our lawyer, Nicholas Morales and, paralegal, Genevieve Casanova. They were there for us the entire time. Nick was kind and helped us go through everything. Anytime we had a concern and needed to see a Dr, he was very cooperative (this was not the case with another lawyer we had). His support during a very difficult time meant the world to my family. He is also, exceptionally knowledgeable. In addition to his current job as an injury attorney for the plaintiff, he has also done work in the field of insurance companies. He knows his stuff….all the in’s and outs. He is not afraid to dig in and he is tenacious. Genevieve was SO patient with us! We had SO many questions and she was always ready to help. She never made us feel like a burden. She was absolutely wonderful!! He really is the b est lawyer that anyone could ask for! Thank you Nick and Genevieve!!!
Ryan and Maria really made the process worth it. They fought for what I was owed and made sure I was informed and taken care of throughout the whole process.
19122 US-281 #324, San Antonio, TX 78258
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Most recent written review from Patrick Aleman Jr: Mar 11, 2026 (145 days ago)
Written Reviews
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Average Rating
4.85
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Unknown
I had a pretty unique case but In the hands of Nicholas and Genevieve he took great care of me and notified me about updates when possible , Big shout out to there team and there services I couldn’t have thanked Nicholas enough !
Owner response
Patrick, it’s clear that Nicholas and Genevieve’s dedication made a significant difference during your unique case. Their proactive updates and commitment to ensuring you felt cared for are exactly what we strive to provide for every client. Your recognition of Nicholas’s efforts means a lot and underscores the importance of teamwork here. Thank you for sharing your experience with us. Best regards.
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Unknown
Words cannot express our thanks and thought of both our lawyer, Nicholas Morales and, paralegal, Genevieve Casanova. They were there for us the entire time. Nick was kind and helped us go through everything. Anytime we had a concern and needed to see a Dr, he was very cooperative (this was not the case with another lawyer we had). His support during a very difficult time meant the world to my family. He is also, exceptionally knowledgeable. In addition to his current job as an injury attorney for the plaintiff, he has also done work in the field of insurance companies. He knows his stuff….all the in’s and outs. He is not afraid to dig in and he is tenacious. Genevieve was SO patient with us! We had SO many questions and she was always ready to help. She never made us feel like a burden. She was absolutely wonderful!! He really is the b est lawyer that anyone could ask for! Thank you Nick and Genevieve!!!
Owner response
Your feedback, Kristopher, truly highlights the dedication and expertise of Nick and Genevieve. Nick’s ability to navigate complex situations, coupled with his background in insurance work, ensures that clients like you receive exceptional representation. It's clear that Genevieve’s patience and willingness to address every question left a lasting impression. Knowing their efforts provided support during a challenging time means a lot to us. Thank you for sharing your experience. Best regards.
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Ryan and Maria really made the process worth it. They fought for what I was owed and made sure I was informed and taken care of throughout the whole process.
Owner response
Juan, thanks for recognizing Ryan and Maria's dedication and communication. We appreciate you sharing your experience with the team at KRW Lawyers.
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Unknown
I had a great experience working with KRW. My attorney Henry Wollam and his staff were professional, responsive, and kept me informed throughout the entire process. They explained everything clearly and made a stressful situation much easier to handle. I’m very happy with the outcome and would definitely recommend them to anyone who needs legal help.
Owner response
Your experience means a lot to us, Ruby, and it’s fantastic to hear that Henry Wollam and his team provided the professionalism and clear communication you needed. Making a challenging situation more manageable is always one of our key goals, so knowing we achieved that for you is incredibly rewarding. Thank you for sharing your recommendation and for recognizing the effort that went into your case. Best regards.
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Unknown
Ketterman Rowland & Westlund were well suited to handle my case. Crystal Jones, paralegal, was exceptional, professional, compassionate, and fought to get me everything that I deserved and she represented the firm with honor. I want to thank the two attorney's that represented my case. Update. Odd that it took your all 6 years to respond. Robert passed away and went home to Jesus about 3 years ago. Thank you for your response, but I understood at the time of the writing of this review, Crystal Jones left your company. So, not sure why the reply now. I also called and notified your company that Robert had passed away around Christmas of 2023 because your company sent him a Christmas Card and I thought it only right to notify your company for future notifications. Hence, my confusion of your reply 3 years later. (Widow of Robert Perkins)
Owner response
Crystal Jones's dedication and professionalism truly shine through in how she approaches every case, and it's wonderful to see her recognized, Robert. Ensuring our clients feel supported and advocating for what they deserve is at the heart of what we do. Your acknowledgment of both Crystal and the attorneys involved means a great deal to the entire team. We're grateful for your kind words. Best regards.
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Unknown
Lorna was truly a blessing during one of the most stressful times in our lives. From the very beginning, she was kind, patient, and always willing to help—keeping us informed every step of the way and making the entire process feel manageable and stress-free. KRW Lawyers did an outstanding job, and Lorna, in particular, went above and beyond. Her professionalism, compassion, and warm approach gave us comfort, reassurance, and peace of mind when we needed it most. RL
Owner response
Lorna will deeply appreciate these kind words, Ruth. Thank you for sharing the comfort and reassurance our team was able to provide.
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Navigating legal issues can be confusing, but the paralegal made the entire process so much easier. They were incredibly informative, patient, and knowledgeable. Every single time I had a question—and I had quite a few—they provided clear, detailed, and easily understandable answers. I never felt rushed or like my questions were too basic. Thank you Genevieve for spending numerous months with me. I didn’t have to do anything at all just show up and I’m grateful. My settlement was approximately 30,000 with all the fees+ medical bills I ended up with approximately 8,000 👍🏼
Owner response
Krista, thank you for recognizing Genevieve’s dedication and communication throughout your experience. We’re grateful you felt supported and informed during this process.
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KRW Lawyers helped make my settlement go smoothly and exceeded my expectations. The whole process was easy and up front. Brittany stayed in communication the whole time and always answered my emails/texts in a timely manner. I am thankful to KRW Lawyers and I will definitely use them again if I ever need.
Owner response
Thanks so much for the kind words! We’re thrilled to hear the process was smooth and that Brittany took such good care of you. We really pride ourselves on staying in touch, so it’s great to know that made a difference. We're always here if you need us again!
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Unknown
Thank you for giving back to the community. After the shut down this really helps alot of people. Glad everything went smooth and we're such nice people.
Owner response
We truly appreciate that! Giving back to the community is a huge priority for us, especially after everything everyone has been through lately. We're just glad we could help and that you had such a positive experience with the team. Thanks for the support!
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Unknown
The KRW Lawyers were the best at helping me after my car was hit by someone running a Stop sign.The lawyer Seth Tatom and legal aid Lorna worked hard to get me help in getting my car fixed and compensation for my injuries. They did an amazing job of answering my questions and keeping me updated through out the whole process. I would highly recommend the firm to anyone injured in an accident.
Owner response
We’re so glad we could help you get back on your feet after your accident. Seth and Lorna are a great team, and they’ll be so happy to hear their hard work paid off for you. Thank you for the recommendation and for trusting us to handle your car and your recovery!
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Thank you for your attention, excellent lawyer
Owner response
Thank you for your kind words! We're happy we were able to provide excellent service.<br><br>Thank you so much for your kind words! We're very pleased to hear you received excellent service.
Case Type Unspecified
Unknown
Friendly and professional
Owner response
That’s exactly what we aim for! We appreciate you taking the time to share your experience with us.
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