Initially the service and setup of the trust was done very professionally. Due to unforeseen circumstances, we did not fund the trust for a number of years and in the interim relocated to another state post retirement. When we went to fund the trust here recently, they advised us to seek council in Michigan. This was very disappointing. My conclusion is that if you plan to relocate to another state you need to make sure you are not wasting your time and money creating a trust in Illinois. This was certainly not made clear to us when we created the trust initially. As a result, our recent review was only one star. As a result of a call from Zach Hessellbaum the very next day to further educate us and to insure us they would fund the original trust we are changing our rating to a five star review. We appreciate Zach's desire to insure their customers receive the service warranted and to make certain their customers are happy, satisfied customers. This is why we went to Law Elderlaw in the first place. It is appropriate to point out that everyone we spoke to during this process was courteous and professional.
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