Ann is AMAZING!! She helped me win my case & I am so grateful to have met her.
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Request a free case review from Law Firm of Alex Dell, PLLC in Albany, New York.
Law Firm of Alex Dell, PLLC
Albany Personal Injury Lawyer — 210 Client Reviews Analyzed
4.5(210 reviews)Law Firm of Alex Dell, PLLC is a Personal Injury law firm in Albany, NY, located at 450 New Karner Rd # 200 and reachable at +1518-862-5555. Clients have rated the firm 4.5 out of 5 across 210 public Google reviews, 10 of which include written feedback. The most recent written review is from Deandra Pino on May 8, 2026 (89 days ago).
Owner engagement: Law Firm of Alex Dell, PLLC replies on 14% of visible Google reviews, and roughly 72% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
210 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Law Firm of Alex Dell, PLLC is a personal injury law firm serving clients in Albany, New York, located at 450 New Karner Rd # 200 12205.
Review evidence: Clients have left 210 public Google reviews averaging 4.5 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Albany, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Firm of Alex Dell, PLLC at (518) 862-5555 or visit alexdell.com for a free case review.
210 public reviews and 20 written reviews.
Most recent written review from Deandra Pino: Mar 7, 2026 (151 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 85% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Deandra Pino: Mar 7, 2026 (151 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 7, 2026 (151 days ago). Compare that recency with the other firms you are considering.
Ann is AMAZING!! She helped me win my case & I am so grateful to have met her.
They have totally dropped the ball on my disability paperwork. I was issued ongoing benefits which is not correct as I am back to work. I notified my lawyer back in November and they told me they have to send social security a letter explaining that I am not entitled to ongoing benefits, they STILL have not submitted that paperwork and now I am in a position where I owe money to social security. I keep getting the same response and empty promises. Nothing has been handled in a timely manner and this is not acceptable at all. Thousands in fees for them to continuously drop the ball is just awful.
Have helped me with my all my needs navigating paper work and settled my issues
450 New Karner Rd # 200, Albany, NY 12205
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Deandra Pino: Mar 7, 2026 (151 days ago)
Written Reviews
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Average Rating
4.35
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Ann is AMAZING!! She helped me win my case & I am so grateful to have met her.
Owner response
Thank you, Deandra! We're so glad to hear about your positive experience with Ann. Your gratitude means a lot to us!
Case Type Unspecified
Unknown
They have totally dropped the ball on my disability paperwork. I was issued ongoing benefits which is not correct as I am back to work. I notified my lawyer back in November and they told me they have to send social security a letter explaining that I am not entitled to ongoing benefits, they STILL have not submitted that paperwork and now I am in a position where I owe money to social security. I keep getting the same response and empty promises. Nothing has been handled in a timely manner and this is not acceptable at all. Thousands in fees for them to continuously drop the ball is just awful.
Case Type Unspecified
Unknown
Have helped me with my all my needs navigating paper work and settled my issues
Owner response
Thank you, Bill, for your kind words! We're glad to hear that we could assist you. Your satisfaction means a lot to us!
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We hired this law firm and Ann Zagare became our attorney for the situation. She was absolutely wonderful. From the beginning, her assistant Genesis was kind and attentive. She answered our emails and calls in a very timely manner. When we worked with Ms. Zagare, she was knowledgeable, patient, and compassionate. Ms. Zagare really knows her stuff. We are completely satisfied with how our case worked out thanks to her diligence and expertise. We are so grateful to have worked with this team and highly recommend them to others.
Owner response
Thank you, Doreen, for your wonderful review! We're delighted to hear about your positive experience with Ann and Genesis, and we truly appreciate your recommendation. Your satisfaction means a lot to us!
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They were so nice and answered all my questions promptly. They got me wayyyy more than I anticipated . Easy to work with and I appreciate all they did for me.
Owner response
Thank you, Annette! We truly appreciate your kind words and are glad to hear that you found our team helpful and easy to work with. Your satisfaction means a lot to us!
Case Type Unspecified
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The law firm of Alex Dell provides excellent service. Our family is extremely satisfied. I highly recommend the firm.
Owner response
Thank you, Robert, for your kind words and recommendation! We're so glad to hear that you and your family are satisfied with the Firm's service.
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I had this awful firm one time, probably the worst representation you can have for an injured worker. I changed attorney's and had a much better outcome. As matter of fact my settlement was way more. I would of thought Alex and and his wonderful crisco laden hair would have done better, but I was wrong.
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Excellent service !!! Have referred friends and family to this firm ….
Owner response
Thank you, Tammy! We appreciate your kind words and are grateful for your referrals to friends and family.
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Very attentive anytime I had a question .
Owner response
Thank you, Heather! We're glad to hear that you found our team attentive and ready to help with your questions.
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Don't walk RUN from this law firm. Worst representation I've ever experienced they screwed up every portion of my case both work disability and social security ended up costing me a 20 thousand dollar overpayment with social security. If you work for nys and need a attorney do not listen to the union and hire these guys . Find another attorney and a firm with knowledge and time to dedicate and serve you the injured worker.
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Excellent services
Owner response
Thank you, Maria, for your wonderful feedback; we appreciate your kind words and are glad to hear you had a great experience!
Case Type Unspecified
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I couldn't ask for a better Lawyer firm to Help assist me with my Disability CLAIM and Case. THANK you Genesis and Ann Zaeare for your Kind and Wonderful Presence and always keeping in touch 🙏🤗💐
Owner response
Thank you, Coretha, for your kind words and for recognizing Genesis and Ann ; we're glad to have been able to assist you!
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