Pleasant experience, made everything perfectly clear!
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Law Office of Richard H. Hughes
Tyler Personal Injury Lawyer — 33 Client Reviews Analyzed
4.6(33 reviews)Law Office of Richard H. Hughes is a Personal Injury law firm in Tyler, TX, located at 3535 S Broadway Ave and reachable at +1903-534-5922. Clients have rated the firm 4.6 out of 5 across 33 public Google reviews, 10 of which include written feedback. The most recent written review is from Greg Sharp on May 8, 2026 (90 days ago).
Owner engagement: Law Office of Richard H. Hughes replies on 21% of visible Google reviews, and roughly 57% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
33 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Law Office of Richard H. Hughes is a personal injury law firm serving clients in Tyler, Texas, located at 3535 S Broadway Ave 75701.
Review evidence: Clients have left 33 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Tyler, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Office of Richard H. Hughes at (903) 534-5922 or visit richardhhughes.com for a free case review.
33 public reviews and 20 written reviews.
Most recent written review from Greg Sharp: Nov 5, 2024 (639 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 35% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Greg Sharp: Nov 5, 2024 (639 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Nov 5, 2024 (639 days ago). Compare that recency with the other firms you are considering.
Pleasant experience, made everything perfectly clear!
Mr Hughes is very professional and easy to speak with.
Richardson was very helpful, able to answer my questions honestly and with confidence. He is extremely knowledgeable, and gives clear advice. I highly recommend him.
3535 S Broadway Ave, Tyler, TX 75701
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Greg Sharp: Nov 5, 2024 (639 days ago)
Written Reviews
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Average Rating
4.70
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Pleasant experience, made everything perfectly clear!
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Mr Hughes is very professional and easy to speak with.
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Richardson was very helpful, able to answer my questions honestly and with confidence. He is extremely knowledgeable, and gives clear advice. I highly recommend him.
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Trustworthy, Honest, True to his word...Great staff...i would use him over and over and over again
Owner response
Thank you, Mark. We appreciate your review!
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Richard is very professional and extremely knowledgeable in his field. Would recommend him to anyone and everyone needing his type of services.
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I think they do pretty good work for their clients.
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Richard & Erica are absolutely wonderful. Both so friendly, helpful, honest & down to earth. We will definitely continue to use them for whatever we need in the future.
Owner response
Thank you so much for your review! We appreciate our clients and look forward to helping you in the future.
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Excellent law office. Have used them in the past for a myriad of services and always been please with the result. I do my best to recommend people to them whenever legal services are necessary and highly recommend them to anyone reading this now.
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He is amazing! He really looks out for his clients!
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Mr. Hughes and his assistant Mrs. Kelly are absolutely amazing. Before I choose this law office I had met with a few other lawyer’s and they made me feel as if I was the scum of the earth. Everyone has highs and lows in life and I did not need them bringing me down lower just because I was in financial trouble. Therefore, I can honestly say that when I first stepped into the office the receptionist met me with a smile and made me feel comfortable. Then I had the pleasure of meeting with Mrs. Kelly. She was so efficient and patient with me. Mr. Hughes is fair and well experienced as a lawyer. He fought for me, gave me the best advice and answered all of my many, many questions. All of them went the extra mile for me, and for that I am so grateful. The difference between ordinary and extraordinary is that little extra, and with this law office you will always get extraordinary. My God bless you. THANK YOU!
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Richard Hughes was a beacon of hope to my family when our options seemed limited and the likelihood of a satisfactory resolution seemed nigh on impossible. Not only was he able to navigate us to the best possible outcome available, his calm and empathetic demeanor offered emotional stability to myself and those I care about most. I am grateful to work with Richard Hughes as my lawyer when I needed someone who was honest, hardworking, and full of integrity. I recommend Richard Hughes without reservation.
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I had the good fortune to work with Mr Hughes and he was absolutely the right person to resolve matters for me. Mr Hughes’ keen eyes for detail picked up on errors and omissions made by my attorney in England saving me time, money and stress. He is the consummate professional; knowledgeable and kind.
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Last review 634d ago
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