Absolutely an amazing experience! They were very straightforward and honest. They were very helpful with explaining some of the terminology. And very pleasant to work with. I will always refer them!
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Law Offices of Andrew J. Cates, LLC
Hartford Personal Injury Lawyer — 29 Client Reviews Analyzed
4.8(29 reviews)Law Offices of Andrew J. Cates, LLC is a Personal Injury law firm in Hartford, CT, located at 97 Oak St Flr 3 and reachable at +1860-847-7885. Clients have rated the firm 4.8 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Brian Conaci on May 8, 2026 (87 days ago).
Owner engagement: Law Offices of Andrew J. Cates, LLC replies on 59% of visible Google reviews, and roughly 59% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Attorney Cates and Andrew Cates are the attorneys most frequently named by clients in reviews of Law Offices of Andrew J. Cates, LLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Law Offices of Andrew J. Cates, LLC is a personal injury law firm serving clients in Hartford, Connecticut, located at 97 Oak St Flr 3 06106.
Review evidence: Clients have left 29 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Hartford, Connecticut firms before you decide.
Quick signals: attorneys named most often in reviews are Attorney Cates, Andrew Cates; the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Offices of Andrew J. Cates, LLC at (860) 847-7885 or visit cateslegal.com for a free case review.
29 public reviews and 20 written reviews.
Most recent written review from Brian Conaci: May 22, 2025 (438 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 65% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Brian Conaci: May 22, 2025 (438 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 22, 2025 (438 days ago). Compare that recency with the other firms you are considering.
Absolutely an amazing experience! They were very straightforward and honest. They were very helpful with explaining some of the terminology. And very pleasant to work with. I will always refer them!
I honestly can’t say enough good things about Attorney Cates. He got back to me on a Sunday on his own personal time answered all my questions and gave me peace of mind. He is a genuinely good person who wants to help and he has earned my respect genuinely I can’t recommend him enough great attorney And an honest straight shooter thank you again for your help !! It’s more than appreciated
I can confidently say that Andrew Cates is an exceptional lawyer. He goes out of his way to ensure that his clients feel supported and understood. Andy possesses a remarkable level of empathy, which is evident in every interaction. What sets him apart is not just his legal expertise but the genuine concern he shows for the well being of those he represents. Every conversation I've had with Andy has been invaluable, filled with wisdom and thoughtful advice. His ability to listen and provide guidance I truly appreciate. If you are looking for a lawyer who truly cares for his clients Andy is the one you can trust. I highly recommend him to anyone in need of legal assistance.
97 Oak St Flr 3, Hartford, CT 06106
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Most recent written review from Brian Conaci: May 22, 2025 (438 days ago)
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Unknown
Absolutely an amazing experience! They were very straightforward and honest. They were very helpful with explaining some of the terminology. And very pleasant to work with. I will always refer them!
Case Type Unspecified
Unknown
I honestly can’t say enough good things about Attorney Cates. He got back to me on a Sunday on his own personal time answered all my questions and gave me peace of mind. He is a genuinely good person who wants to help and he has earned my respect genuinely I can’t recommend him enough great attorney And an honest straight shooter thank you again for your help !! It’s more than appreciated
Case Type Unspecified
Unknown
I can confidently say that Andrew Cates is an exceptional lawyer. He goes out of his way to ensure that his clients feel supported and understood. Andy possesses a remarkable level of empathy, which is evident in every interaction. What sets him apart is not just his legal expertise but the genuine concern he shows for the well being of those he represents. Every conversation I've had with Andy has been invaluable, filled with wisdom and thoughtful advice. His ability to listen and provide guidance I truly appreciate. If you are looking for a lawyer who truly cares for his clients Andy is the one you can trust. I highly recommend him to anyone in need of legal assistance.
Owner response
Thank you Fayha I am touched by your generous words. It was an honor getting to know both of you. I know you are going to do great things. Please keep in touch with us and don't hesitate to reach out if you need anything.
Case Type Unspecified
Unknown
Andrew Cates and his team worked very hard to get me what I deserve. From day one he was very respectful, polite and friendly. Always willing to sit down with me and help me with questions and concerns. I definitely recommend hiring attorney Andrew Cates
Owner response
Elizabeth thank you so much for the fantastic review. You have been a great client and it has been a pleasure for all of us to serve you. We will all miss your upbeat attitude even in the face of adversity.
Case Type Unspecified
Unknown
My wife and I hired Attorney Cates to help us with a car accident. His first concern was our welfare. He got us the help we needed with our injuries and then explained exactly what we needed to do. His compassion and professionalism made us very comfortable with the process. He achieved a wonderful outcome. We don't know where we would be without his help. His office staff is extremely knowledgeable and helpful. We have recommended him to our friends and family. He is someone who will work extremely hard for you. Thank you again Attorney Catesfor everything you did for us
Owner response
Thank you Richard. It has been an honor to serve you and your family. I am grateful for the referrals.
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Unknown
Love Love Love Mr.Cates!!! He fought for my son and got him back what he deserved was very patient with me answer all my questions him and staff walk me through and stayed in contact the whole entire time they are the best hands down!!! If he’s not your Lawyer you’re doing it all wrong
Owner response
Thank you for the great review! You and your son were/are great clients and easy to work with. The pleasure was all ours.
Case Type Unspecified
Unknown
Mr. Cates recently represented me in a serious case. I can’t express enough how grateful I am to have had him work with me. He is an upstanding person who genuinely cares and will fight for you till the end. I highly recommend 👍
Owner response
Thank you Sydney! You were a great client and it was a pleasure to fight for you.
Case Type Unspecified
Unknown
Mr. Cates was very honest, direct and helpful in his assessment of my situation. He gave me more legal advice than I expected. He was also very punctual in his response time. Highly recommended
Owner response
Thank you for the great review Michael, it was a pleasure and I'm glad I was helpful.
Case Type Unspecified
Unknown
Attn. Cates was refreshingly honest and forthright in regard to my case. I have dealt with ‘sheister’ lawyers in the past, and Andrew certainly does not fall into this category. His integrity, honesty and knowledge is quite integrative and he’s helped in resolving my case quite well. Trust is of the utmost importance when choosing counsel, and He is certainly trustworthy.
Owner response
Thank you for the great review Dan! Don't hesitate to call if you need anything down the line.
Case Type Unspecified
Unknown
Attorney Cates recently represented me in a serious legal matter. The end results. The exact results I wanted and needed and I couldn't be happier. However, it's everything before the results that makes me want to write this review. Andrew works hard for you and it really shows. He level sets with you and makes you feel comfortable about every process and detail. Its akin to working with a friend. He constantly updates you with any progress and was always available when needed.
Owner response
Thank you Kenneth. It has been an honor to work with you. Please keep us posted on your continued success.
Case Type Unspecified
Unknown
Andy did an outstanding job with my case and was not only professional and responsive, but would check in on me from time to time to see how I was doing. He was an absolute shark when it came to fighting for what I deserved and yet compassionate to how I was feeling. Even after the case was resolved he went above and beyond. My daughter had a situation that was just tearing me up inside and Andy was the only person that noticed something was different and reached out to me to see how she and I were doing. He was even able to refer me out to someone that can help with the situation. I TRUST him and will ALWAYS refer to him. Thank you Andy for everything!
Owner response
Maria, representing you and your family has been a pleasure. Your great review means a lot to me. I'm here for you if you ever need me.
Case Type Unspecified
Unknown
I met Attorney Cates at a very difficult time in my life. Andy handled my criminal case for almost three years. Not only was he my attorney,but he became my friend. He never once judged me. He listened and showed me great compassion If you are having any type of legal issue I would definitely recommend Attorney Cates. He truly cares about his clients.
Owner response
Belated thank you Michele. Hope you are doing well.
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