Never had the opportunity, however they are too busy for new clients as of 12.1.26
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Request a free case review from Law Offices of Colleen M. McLaughlin in Wheaton, Illinois.
Law Offices of Colleen M. McLaughlin
Wheaton Personal Injury Lawyer — 8 Client Reviews Analyzed
3.0(8 reviews)Law Offices of Colleen M. McLaughlin is a Personal Injury law firm in Wheaton, IL, located at 1751 S Naperville Rd Suite 209 and reachable at +1630-221-0305. Clients have rated the firm 3.0 out of 5 across 8 public Google reviews, 8 of which include written feedback. The most recent written review is from Rob on Dec 3, 2025 (240 days ago).
Owner engagement: Law Offices of Colleen M. McLaughlin replies on 25% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
8 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Law Offices of Colleen M. McLaughlin is a personal injury law firm serving clients in Wheaton, Illinois, located at 1751 S Naperville Rd Suite 209 60189.
Review evidence: Clients have left 8 public Google reviews averaging 3.0 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Wheaton, Illinois firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact Law Offices of Colleen M. McLaughlin at (630) 221-0305 or visit cmmclaw.com for a free case review.
8 public reviews and 8 written reviews.
Most recent written review from Rob: Dec 3, 2025 (240 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 25% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Rob: Dec 3, 2025 (240 days ago)
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 2.6-star rating when clients talk about this theme.
5 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
6 reviews currently have no visible owner response, so the written feedback matters more than response style.
Never had the opportunity, however they are too busy for new clients as of 12.1.26
Horrible service I immediately asked was counsel available & the intake specialist immediately screens the call even after I told her I’m not calling for an any legal litigation. She was rude and did not care for the services I was trying to consult with the leading attorney
Colleen was wonderful from the beginning. Honest, forthcoming, and sincere. She took the time to discuss my situation over the phone and took my unemployment case when other offices I had contacted would not. She was able to build an additional case in addition to that one. I highly recommend working with her.
1751 S Naperville Rd Suite 209, Wheaton, IL 60189
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Rob: May 8, 2026 (84 days ago)
Written Reviews
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Average Rating
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Showing 8 of 8 written reviews.
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Rob
Personal Injury
Unknown
Never had the opportunity, however they are too busy for new clients as of 12.1.26
David Franks
Personal Injury
Unknown
Horrible service I immediately asked was counsel available & the intake specialist immediately screens the call even after I told her I’m not calling for an any legal litigation. She was rude and did not care for the services I was trying to consult with the leading attorney
Lynne Saenz
Personal Injury
Unknown
Colleen was wonderful from the beginning. Honest, forthcoming, and sincere. She took the time to discuss my situation over the phone and took my unemployment case when other offices I had contacted would not. She was able to build an additional case in addition to that one. I highly recommend working with her.
A R
Personal Injury
Unknown
My case was won, however with no help from this lawyer. I did ALL of the work, I sent ALL documents in, I RETRIEVED all documents from the other party, and provided them to this lawyer. Colleen assisted with telling me how to rewrite a letter, that I already wrote and submitted, and that was the only guidence/input I got from her, her paralegal Melanie did all the rest. I was charged an outrageous amount of money for emails and phone calls, so my retainer was completely depleted save some $200. When I got the final decision about my case, I tried contacting the office several times, several ways, they never responded, and just sent the check for the remaining money they didn't use for pointless reasons. The reason why, because I asked Colleen how much of her work and time went into the case, and of course that ruffled some feathers, with a woman who is too prideful, of her mediocre lawyer skills. When I searched for a lawyer, this company was promoted and advertised on Google. Don't do what I did, research, and look for a quality lawyer, not some lazy, careless lawyer who claims to win her cases. Based on my experience, I am sure the clients deserve all the credit. I would say thanks for your help, but I already gave myself a pat on the back. Take care !
susan breitenfeld
Personal Injury
Unknown
Colleen and her team were absolutely amazing in helping me with my case(s)! Professional, courteous and went above and beyond! Thank you Colleen and your entire team for all you did for me/us over the years!
Jen Coleman
Personal Injury
Unknown
My experience with this law firm was very positive. I was referred to this office by another firm who had a conflict of interest with my case. Colleen and Melanie worked with me in a timely manner. I was given honest and practical advice. Colleen was down-to-earth and easy to talk with. The results of my case were positive - exactly per the advice I received. I would definitely refer a friend to them.
Fred Ashford
Personal Injury
Unknown
When she found out that she didn't have a case she said, "Have a good day." and hung up on me
Charissa Clay
Personal Injury
Unknown
This is the absolute best law firm ever. I proudly recommend it to anyone in need an ready to fight . From start to finish they are here for you an have your back, not only will they move mountains while fighting for you an with you , they are very prompt with communication while calling to make sure all Ts are crossed an all Is are dotted to ensure that the best an most solid case is being prepared for you . They are very hands on an you can actually feel they care for your circumstances an want to help. All I have to say is join the winning TEAM an see for yourself. Thanks again Charissa
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