Lyons Gaddis

Owner response

Dear Mr. Smith:<br><br>We are deeply sorry to hear about your experience and want to address your concerns immediately. Please know that our firm values inclusivity and fairness, and we take allegations of discrimination very seriously.<br> <br>We would like to clarify that our legal services do not extend to disability-related issues, which might have led to some confusion during your visit. We are committed to ensuring our communications, including our website, are clear about the services we offer.<br> <br>We are concerned about your feeling unwelcome. This does not reflect our firm's values or policies. To better understand and address this situation, we invite you to contact us directly at tnelson@lyonsgaddis.com. Your feedback is crucial for us to ensure a respectful and welcoming environment for everyone.<br> <br>Thank you for bringing this matter to our attention, and we look forward to the opportunity to speak with you.<br> <br>Sincerely,<br>Trish Nelson, Firm Administrator<br>Lyons Gaddis, P.C.

Owner response

Dear Dennis,<br><br>Thank you for the wonderful review and for taking the time to share your experience with Lyons Gaddis. We are delighted to hear that we have consistently met the needs of both your family and your business.<br><br>Your trust and satisfaction are incredibly important to us, and it’s always a pleasure to work with you. We’re grateful for clients like you and look forward to continuing our relationship in the years to come.<br><br>If there’s anything else we can do to assist you, please don't hesitate to reach out. Thank you once again for choosing Lyons Gaddis and for your continued support!<br><br>Warm regards,<br>The Lyons Gaddis Team

Owner response

Dear Valerie,<br><br>Thank you so much for your glowing review! We are thrilled to hear about your positive experience with our team and especially with John Gaddis. It's always encouraging to know that our dedication to professionalism and teamwork is making a significant impact.<br><br>We're grateful for clients like you and are delighted that you hold us in such high regard. Your satisfaction and kind words mean the world to us. Rest assured, we will pass along your compliments to John and the rest of the team.<br><br>If you need any further assistance, please know that we are always here to help. Thank you again for choosing Lyons Gaddis and for sharing such wonderful feedback.<br><br>Best wishes,<br>The Lyons Gaddis Team

Owner response

Dear Camilo,<br><br>Thank you for bringing this to our attention. We sincerely apologize that your interaction with our firm did not meet the high standard of client service we strive to uphold. At Lyons Gaddis, we take feedback like yours very seriously.<br><br>We are concerned to hear about your experience with a member of our staff, as it is our firm's priority to treat everyone with respect and professionalism. We would greatly appreciate the opportunity to learn more about this incident and address it appropriately.<br><br>Could you please contact us at 303.776.9900 and ask for our Firm Administrator, Trish Nelson or tnelson@lyonsgaddis.com at your earliest convenience? Your insight is invaluable in helping us improve and ensure that such an issue does not happen again.<br><br>Thank you for your feedback, and we hope to have the chance to resolve this matter to your satisfaction.<br><br>Sincerely,<br>The Lyons Gaddis Team

Owner response

Dear Tina,<br><br>Thank you so much for your five-star review and for highlighting our professionalism and helpfulness! We are thrilled to hear that you had a positive experience with Lyons Gaddis.<br><br>Our team is committed to providing excellent service and support, and your acknowledgment is greatly appreciated. It's clients like you that make our work so rewarding.<br><br>If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.<br><br>Thank you again for choosing Lyons Gaddis and for taking the time to share your feedback!<br><br>Best regards,<br>The Lyons Gaddis Team

Owner response

Dear Tammy,<br><br>Thank you so much for taking the time to leave such a thoughtful review and for mentioning Bradley, Autumn, and the rest of our team at Lyons Gaddis. We are truly glad to hear that we could provide you with the clarity, support, and ease you needed during a stressful time.<br><br>It's our top priority to keep our clients well-informed and comfortable throughout the legal process, and we're delighted to know that Bradley and Autumn were able to do just that for you. Your satisfaction with the outcome of your settlement and your willingness to recommend our services mean a great deal to us.<br><br>We are here for you anytime and are grateful for the opportunity to have assisted you. Thank you again for placing your trust in Lyons Gaddis, and please remember we’re just a call away if you or anyone you know needs legal assistance in the future.<br><br>Warm regards,<br>The Lyons Gaddis Team