Helped me win my case and I’m very thankful for all the help I received. I feel like I didn’t have to do much of anything, they got my medical records and everything needed for court.
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Maddox & Laffoon PS
Olympia Personal Injury Lawyer — 46 Client Reviews Analyzed
4.2(46 reviews)Maddox & Laffoon PS is a Personal Injury law firm in Olympia, WA, located at 410A Capitol Way S and reachable at +1360-786-8276. Clients have rated the firm 4.2 out of 5 across 46 public Google reviews, 10 of which include written feedback. The most recent written review is from Briana Tull on Apr 24, 2026 (101 days ago).
Owner engagement: Maddox & Laffoon PS replies on 59% of visible Google reviews, and roughly 48% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, personal attention, and patience through a long case. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
46 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Maddox & Laffoon PS is a personal injury law firm serving clients in Olympia, Washington, located at 410A Capitol Way S 98501.
Review evidence: Clients have left 46 public Google reviews averaging 4.2 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Olympia, Washington firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Maddox & Laffoon PS at (360) 786-8276 or visit maddox-laffoon.com for a free case review.
46 public reviews and 20 written reviews.
Most recent written review from Briana Tull: Oct 19, 2025 (288 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 85% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Briana Tull: Oct 19, 2025 (288 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Oct 19, 2025 (288 days ago). Compare that recency with the other firms you are considering.
Helped me win my case and I’m very thankful for all the help I received. I feel like I didn’t have to do much of anything, they got my medical records and everything needed for court.
I spoke with Ann today. I had a complex question and she was awesome helping me find the answer. She was very kind and concerned. I surely appreciated the time she spent helping me. Thank you.
They have been amazing to work with. Super on top of everything and makes the process so much easier and more manageable.
410A Capitol Way S, Olympia, WA 98501
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Briana Tull: Oct 19, 2025 (288 days ago)
Written Reviews
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Average Rating
4.15
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Helped me win my case and I’m very thankful for all the help I received. I feel like I didn’t have to do much of anything, they got my medical records and everything needed for court.
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I spoke with Ann today. I had a complex question and she was awesome helping me find the answer. She was very kind and concerned. I surely appreciated the time she spent helping me. Thank you.
Owner response
Hi GrumpyOldMother. Thank you for the review. I am Anne’s boss and was delighted that she could help you. She is a wonderful person who truly is kind and concerned. Reach out again if you need more advice - these are interesting times in Social-Security-land!
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They have been amazing to work with. Super on top of everything and makes the process so much easier and more manageable.
Owner response
The process can be very confusing. Happy to have been able to help you through it.
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I couldn't ask for more thoughtful lawyers
Owner response
Thank you Joy. Hope you are well.
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This law firm is amazing not only for their empathy and unique ability to tailor to anyone needing help but also their efficiency and effectiveness!! Jen freaking ROCKS and is a wonderful resource, she got me info on what I felt I needed in a very non/judgmental
Owner response
Jen does rock!
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Great assistance with my disability claim. Highly recommended
Owner response
So happy to help. Be well!
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They did a great job on my case, loved having them represent me.
Owner response
It was a pleasure working with you Lee!
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Amazing place
Owner response
Thank you for the enthusiastic review Chris!
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My ssi attorneys
Owner response
Cheers!
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Mr. Maddox was very timely and had the situation undercontrol at all times for me it was for me and it was a pleasure to work with He was fairer in his price and a very honest man were headed if this man were handshake meant a handshake Robert Rowe
Owner response
Honesty is our jam
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My experience was amazing they got the job done MS laffoon was so easy to work with did her job made me feel comfortable. I just wish she practice other law I was just diagnosed with lung cancer and liver cancer and I am going to be suing zantac / ranitidine and again just wish she would be able to represent me that's how much trust and faith I have in her.
Owner response
Thank you for the vote of confidence Matthew. Hope you found a good attorney to help you with the action against big pharma.
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I was able to sit in and listen to the way they treated my friend- who has traumatic brain injury and am appalled. How this woman works with disabled people is beyond me. No empathy or understanding.. big pass.. wow
Owner response
Hi Mary. There may be a way you can help your friend. If he or she is unable to communicate effectively with a representative, you could run point for them. We represent many people with TBI, and often encourage friends and relatives to help - with the consent of the client of course.
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Last review 287d ago
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