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Maddox & Laffoon PS
Olympia Personal Injury Lawyer — 46 Client Reviews Analyzed
4.2(46 reviews)Maddox & Laffoon PS is a Personal Injury law firm in Olympia, WA, located at 410A Capitol Way S and reachable at +1360-786-8276. Clients have rated the firm 4.2 out of 5 across 46 public Google reviews, 32 of which include written feedback. The most recent written review is from Briana Tull on Oct 19, 2025 (241 days ago).
Owner engagement: Maddox & Laffoon PS replies on 59% of visible Google reviews, and roughly 48% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, personal attention, and patience through a long case. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
46 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Maddox & Laffoon PS is a personal injury law firm serving clients in Olympia, Washington, located at 410A Capitol Way S 98501.
Review evidence: Clients have left 46 public Google reviews averaging 4.2 out of 5, 32 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Olympia, Washington firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 5 photos are public on Google; contact the firm to ask about consultation fees.
Contact Maddox & Laffoon PS at (360) 786-8276 or visit maddox-laffoon.com for a free case review.
46 public reviews and 32 written reviews.
Most recent written review from Briana Tull: Oct 19, 2025 (241 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 59% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Briana Tull: Oct 19, 2025 (241 days ago)
Mentioned in 13 reviews, with an average 4.3-star rating when clients talk about this theme.
Mentioned in 8 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
9 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
13 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
14 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Helped me win my case and I’m very thankful for all the help I received. I feel like I didn’t have to do much of anything, they got my medical records and everything needed for court.
I spoke with Ann today. I had a complex question and she was awesome helping me find the answer. She was very kind and concerned. I surely appreciated the time she spent helping me. Thank you.
They have been amazing to work with. Super on top of everything and makes the process so much easier and more manageable.
410A Capitol Way S, Olympia, WA 98501
Recent crash data for the area around Maddox & Laffoon PS loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Briana Tull: Apr 24, 2026 (54 days ago)
Written Reviews
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Older Archive
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Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Briana Tull
Personal Injury
Unknown
Helped me win my case and I’m very thankful for all the help I received. I feel like I didn’t have to do much of anything, they got my medical records and everything needed for court.
ThatGrumpyOldMother
Personal Injury
Unknown
I spoke with Ann today. I had a complex question and she was awesome helping me find the answer. She was very kind and concerned. I surely appreciated the time she spent helping me. Thank you.
Emilie Smith
Personal Injury
Unknown
They have been amazing to work with. Super on top of everything and makes the process so much easier and more manageable.
Joy Cassidy
Personal Injury
Unknown
I couldn't ask for more thoughtful lawyers
Jennifer Mahaffey
Personal Injury
Unknown
This law firm is amazing not only for their empathy and unique ability to tailor to anyone needing help but also their efficiency and effectiveness!! Jen freaking ROCKS and is a wonderful resource, she got me info on what I felt I needed in a very non/judgmental
Janet Blair
Personal Injury
Unknown
Great assistance with my disability claim. Highly recommended
Ahrak
Personal Injury
Unknown
They did a great job on my case, loved having them represent me.
Chris Okert
Personal Injury
Unknown
Amazing place
james nixon
Personal Injury
Unknown
My ssi attorneys
Robert Rowe
Personal Injury
Unknown
Mr. Maddox was very timely and had the situation undercontrol at all times for me it was for me and it was a pleasure to work with He was fairer in his price and a very honest man were headed if this man were handshake meant a handshake Robert Rowe
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