Very unprofessional
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Marchand Law, LLP
Dallas Personal Injury Lawyer — 28 Client Reviews Analyzed
4.9(28 reviews)Marchand Law, LLP is a Personal Injury law firm in Dallas, TX, located at 8117 Preston Rd Suite 300 and reachable at +1469-481-1672. Clients have rated the firm 4.9 out of 5 across 28 public Google reviews, 10 of which include written feedback. The most recent written review is from Zt Legal on Jun 10, 2026 (86 days ago).
Owner engagement: Marchand Law, LLP replies on 93% of visible Google reviews, and roughly 69% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
28 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Marchand Law, LLP is a personal injury law firm serving clients in Dallas, Texas, located at 8117 Preston Rd Suite 300 75225.
Review evidence: Clients have left 28 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Dallas, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 71 photos are public on Google; contact the firm to ask about consultation fees.
Contact Marchand Law, LLP at (469) 481-1672 or visit mrlaw.com for a free case review.
28 public reviews and 19 written reviews.
Most recent written review from Zt Legal: May 14, 2026 (113 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 85% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Zt Legal: May 14, 2026 (113 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 14, 2026 (113 days ago). Compare that recency with the other firms you are considering.
Very unprofessional
Excellent Service and Legal Advice!
I worked with this firm, and Leanna for a board complaint as a professional. It was very upsetting to have false allegations made about me and I was very anxious and concerned how to proceed. Leanna was easily reachable, compassionate and helpful for the duration of the case. She was very knowledgeable and thoughtful about each engagement. She was able to take what I shared, organize the information and represent me, my hard work, my practice, and my work ethic. She was with me all along the way for a year and a half. The case was dismissed as if it never existed without any action because she was able to expertly represent the evidence, materials, and my work with the client to clearly outline and highlight the false allegations and prove how I had followed best practice and had done nothing wrong. She was able to fully protect me, my license, and my reputation. I am extremely grateful and if I ever have additional legal concerns I will 100% reach out to her again
8117 Preston Rd Suite 300, Dallas, TX 75225
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Zt Legal: May 14, 2026 (113 days ago)
Written Reviews
19
Average Rating
4.68
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19
Assigned Tags (3)
Showing 19 of 19 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Very unprofessional
Case Type Unspecified
Unknown
Excellent Service and Legal Advice!
Case Type Unspecified
Unknown
I worked with this firm, and Leanna for a board complaint as a professional. It was very upsetting to have false allegations made about me and I was very anxious and concerned how to proceed. Leanna was easily reachable, compassionate and helpful for the duration of the case. She was very knowledgeable and thoughtful about each engagement. She was able to take what I shared, organize the information and represent me, my hard work, my practice, and my work ethic. She was with me all along the way for a year and a half. The case was dismissed as if it never existed without any action because she was able to expertly represent the evidence, materials, and my work with the client to clearly outline and highlight the false allegations and prove how I had followed best practice and had done nothing wrong. She was able to fully protect me, my license, and my reputation. I am extremely grateful and if I ever have additional legal concerns I will 100% reach out to her again
Case Type Unspecified
Unknown
I highly recommend Mrs. Marchand for legal services. She is straightforward and will answer all your questions.
Owner response
Thank you. It was a pleasure to serve you.
Case Type Unspecified
Unknown
Upon reaching out, originally told me they could help and scheduled a free consultation. But, cancelled with only “ Unfortunately we are unable to assist you with your case” 3 stars due lack of clarity. Once the consultation was on the calendar, I do expect for more of a reason as to “why” unable to assist after being told was able to assist.
Owner response
Thank you for sharing your feedback regarding your recent experience with us. We appreciate your perspective and take all comments seriously.<br><br>We apologize for any inconvenience caused by the cancellation of your consultation. While we strive to assist all potential clients, there are occasions where we must regretfully decline due to various reasons, including our expertise, capacity, or compatibility with the case's requirements.<br><br>We understand the importance of clarity in communication and will certainly take your feedback into consideration to improve our processes moving forward.
Case Type Unspecified
Unknown
Dave Marchand provided our family with expert legal advice, performed extensive research, and went above and beyond.
Owner response
Hi Addie. Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have had an great experience working with Dave and the team at Marchand Law. Providing a positive client experience is of the utmost importance to us, and we are happy to hear we hit the mark! Please don't hesitate to contact us if you need legal assistance in the future!
Case Type Unspecified
Unknown
Mrs. Marchand is a consummate professional and went above and beyond assisting with my legal matter. I give her the the highest of recommendations.
Owner response
Thank you so much for the kind words, Brannon. The team at Marchand Law are thrilled to hear that you had an excellent working with Leanna Marchand on your legal matter! If you need legal assistance in the future, please don't hesitate to contact our office!
Case Type Unspecified
Unknown
Marchant Law proved to be the best choice for handling healthcare malpractice case, particularly in the field of physical therapy. She provided clear explanations and was always accessible to address any inquiries we had. The most significant outcome was that we achieved a successful verdict in our case.
Owner response
Hi Ankit. Thank you so much for the kind words and the 5-star review! We are so happy that we were able to help you with your malpractice case and get you a successful outcome! If you need legal assistance in the future, please don't hesitate to reach out!
Case Type Unspecified
Unknown
I had a great experience with Marchand Law, LLP!! Quick response times and kept me in the loop every step of the way!! Thank you again for all your help resolving my issue!
Owner response
Hello Baylee. Thank you so much for the wonderful feedback and the 5-star review! It is our goal to provide you with the best possible service, and we are happy we hit the mark here. Should you need legal counsel in the future, please don't hesitate to contact us.
Case Type Unspecified
Unknown
Ms. Marchand has always been accessible, knowledgeable, honest and helpful in mediating my interactions with Texas BON. I highly recommend her as a trusted and compassionate advocate.
Owner response
Hi Lisa. Thank you so much for taking the time to leave us a review! We are happy to hear that we were able to help you in your interactions with the Texas BON. Please don't hesitate to reach out if you require legal assistance in the future.
Case Type Unspecified
Unknown
Leanna was so helpful with helping me navigate the Texas licensing board with a complaint. I could not ask for better representation during a stressful time. She was the best!!!!!
Owner response
Hi Janet. Thank you so much for taking the time to leave us a review! We are happy to hear that Leanna was able to represent you and help you during such a a stressful period. Please don't hesitate to reach out if you require legal assistance in the future.
Case Type Unspecified
Unknown
Leanna was great and did an amazing job. She was very professional. I also had no trouble with her answering my questions. I highly recommend her for TXBON related questions or issues.
Owner response
Hi Amber. Thank you so much for taking the time to leave us a review! We are happy to hear that we were able to help answer your questions! Please don't hesitate to reach out if you need legal assistance in the future!
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Last review 86d ago
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