Receptionist is a jerk and hung up on me. I would expect better.
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Margaret Gettle Washburn, P.C.
Lawrenceville Personal Injury Lawyer — 26 Client Reviews Analyzed
3.8(26 reviews)Margaret Gettle Washburn, P.C. is a Personal Injury law firm in Lawrenceville, GA, located at 4799 Sugarloaf Pkwy Building J and reachable at +1770-637-8695. Clients have rated the firm 3.8 out of 5 across 26 public Google reviews, 10 of which include written feedback. The most recent written review is from Jeremy Cagle on May 8, 2026 (118 days ago).
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
26 reviews
Years Experience
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Consultation
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Margaret Gettle Washburn, P.C. is a personal injury law firm serving clients in Lawrenceville, Georgia, located at 4799 Sugarloaf Pkwy Building J 30044.
Review evidence: Clients have left 26 public Google reviews averaging 3.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Lawrenceville, Georgia firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 4 photos are public on Google; contact the firm to ask about consultation fees.
Contact Margaret Gettle Washburn, P.C. at (770) 637-8695 or visit washburnlawoffices.com for a free case review.
26 public reviews and 20 written reviews.
Most recent written review from Jeremy Cagle: May 28, 2025 (463 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Jeremy Cagle: May 28, 2025 (463 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 28, 2025 (463 days ago). Compare that recency with the other firms you are considering.
Receptionist is a jerk and hung up on me. I would expect better.
She did a great job handling my divorce. She knew what to do and when to do it to get the desired results i wanted. Her team is easy to communicate with and sharp as a tack. I highly recommend her to anyone that has to go down lawyer lane. She knows how to win.
After being defrauded in my eyes and and paying fees for the ordering of a transcript that I was assued over and over for weeks was ordered I decided it was in my and my children's best interests to retain alternative counsel.. upon doing so that same transcript was ordered and they were told it had NEVER been ordered by the Washburn law firm ..I definitely feel defrauded and lied to about that... I got calls from the tennis club at night.. late.. got solicited for gifts for her family in violation of bar association ethics code.. got called in for appointments and her contracted associate told me as well as her assistant that she didn't have me down and was wirh someone else and couldn't see me but that she wanted me to get with them and quote organize my files. Which took hours .. because it was always a mess.. and I was billed for both that attorneys hourly rate as well as the assistant .. without me having any idea .. several hundred dollars per hour when my files should have been organized before meeting with her . She also threatened to quit right before a hearing in the most juvenile manner and leave me with zero representation for upcoming bearing after spending months and months and thousands and thousands of dollars to prepare for it. The entire experience was disgusting to me. New attorney got the divorce done and everything I asked for within a matter of weeks for a fraction of the costs.
4799 Sugarloaf Pkwy Building J, Lawrenceville, GA 30044
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Most recent written review from Jeremy Cagle: May 28, 2025 (463 days ago)
Written Reviews
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Average Rating
3.60
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Unknown
Receptionist is a jerk and hung up on me. I would expect better.
Case Type Unspecified
Unknown
She did a great job handling my divorce. She knew what to do and when to do it to get the desired results i wanted. Her team is easy to communicate with and sharp as a tack. I highly recommend her to anyone that has to go down lawyer lane. She knows how to win.
Case Type Unspecified
Unknown
After being defrauded in my eyes and and paying fees for the ordering of a transcript that I was assued over and over for weeks was ordered I decided it was in my and my children's best interests to retain alternative counsel.. upon doing so that same transcript was ordered and they were told it had NEVER been ordered by the Washburn law firm ..I definitely feel defrauded and lied to about that... I got calls from the tennis club at night.. late.. got solicited for gifts for her family in violation of bar association ethics code.. got called in for appointments and her contracted associate told me as well as her assistant that she didn't have me down and was wirh someone else and couldn't see me but that she wanted me to get with them and quote organize my files. Which took hours .. because it was always a mess.. and I was billed for both that attorneys hourly rate as well as the assistant .. without me having any idea .. several hundred dollars per hour when my files should have been organized before meeting with her . She also threatened to quit right before a hearing in the most juvenile manner and leave me with zero representation for upcoming bearing after spending months and months and thousands and thousands of dollars to prepare for it. The entire experience was disgusting to me. New attorney got the divorce done and everything I asked for within a matter of weeks for a fraction of the costs.
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Unknown
I am writing to express my deepest gratitude for the exceptional support and guidance you provided during my divorce. The journey was undoubtedly challenging, but your expertise and dedication made a significant difference in achieving a positive outcome. I would like to extend a special thanks to Margaret. Your advice and insight were invaluable, providing clarity and direction at every crucial juncture. As the owner, your leadership and personal involvement were incredibly reassuring. Your ability to navigate the complexities of my case with such professionalism and empathy was truly commendable. A huge thank you goes to Mari Lee, who stood by me from the very beginning to the very end. There are no words. Your unwavering support, meticulous attention to detail, and tireless efforts were a constant source of comfort and confidence. Your dedication to my case was evident in every interaction, and I am immensely grateful for your steadfast presence throughout this process. To Kevin and Stephanie , I appreciate the collective effort and hard work that went into managing my case. Your professionalism, compassion, and commitment have left a lasting impression, and I am thankful for the peace of mind you provided during this difficult time. Once again, thank you for everything you have done for me. I am grateful for your exceptional service and support. Sincerely, Riley
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She answered all the questions I had
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Don’t waste your time and money. Find someone else Very poor service very disappointed
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Do not come here. The worst communication. My divorce agreement had so many errors in it it was laughable. The receptionist lied and gas lighted me on multiple occasions. So much I had to check my phone records. But they lied. A lot. Straight to my face! Took months to get my positive balance back. When u walk in with a check, they tell you everything you want to hear. But then once they have your money, silence....
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She was highly recommended to me, but what I wasn't told was that she doesn't offer free consult, I had decided to retain her on the day that I went in for my consultation. However, I guess I took too long to get back to her, because she never called me back after calling her office back twice & I mentioned to the receptionist both times that I was ready with all requested docs. I took it as a good sign, because my husband & I decided to stay together.
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Great Service! Honest, fast, responsive. Totally recommend.
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Margaret Washburn is THE BEST. She is efficient, professional, knowledgeable, and she really does work for her clients. She is extremely responsive and she gets things done in a very timely manner. Most attorneys will stall, delay and do all sorts of unnecessary things in an effort to collect more money from their client and it usually takes them forever. Margaret is the opposite: she finds out what you want as an outcome, gathers all pertinent facts, quickly I might add, and then works quickly to get things done. She doesn't waste time or play games. She is also very aggressive, which is what you want in an attorney. I will definitely be calling on Ms Washburn if I ever need an attorney again.
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My attorney introduced me to Margaret Washburn as we were preparing for trial in my divorce case. After our initial consultation, I retained her services on the spot and all I can say is WOW, I am so glad I did! We had two weeks to prepare and when I say Washburn Law Offices kicked it into high gear, it may be an understatement. I am still amazed at how quickly she and her team (specifically Cherie and Pam), came up to speed on my case. They worked tirelessly long days and showed genuine compassion for me throughout. They take a personal interest in your case and care about you as a person - great combination! Margaret is extremely knowledgeable in the divorce process (and I'm sure other facets of the law) and ultimately was key in our reaching a fair settlement on the eve of the trial, thus avoiding what was sure to be a painful experience. Highly recommend!
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I strongly recommend Margaret if you need an attorney to fight for you. She doesn't get intimidated and will get it done. Margaret, Nancy, Cherrie, thank you all for taking good care of my case.
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