I recommend this firm for any of your legal needs. They were professional and compassionate every step of the way.
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McNamara Phelan McSteen, LLC
Joliet Personal Injury Lawyer — 65 Client Reviews Analyzed
4.8(65 reviews)McNamara Phelan McSteen, LLC is a Personal Injury law firm in Joliet, IL, located at 3601 McDonough St and reachable at +1815-727-0100. Clients have rated the firm 4.8 out of 5 across 65 public Google reviews, 10 of which include written feedback. The most recent written review is from Eric Prokop on May 8, 2026 (120 days ago).
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Brian Cichon is the attorney most frequently named by clients in reviews of McNamara Phelan McSteen, LLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
65 reviews
Years Experience
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Consultation
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McNamara Phelan McSteen, LLC is a personal injury law firm serving clients in Joliet, Illinois, located at 3601 McDonough St 60431.
Review evidence: Clients have left 65 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Joliet, Illinois firms before you decide.
Quick signals: attorneys named most often in reviews are Brian Cichon; the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
Contact McNamara Phelan McSteen, LLC at (815) 727-0100 or visit jolietlaw.com for a free case review.
65 public reviews and 20 written reviews.
Most recent written review from Eric Prokop: Aug 30, 2025 (371 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Eric Prokop: Aug 30, 2025 (371 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Aug 30, 2025 (371 days ago). Compare that recency with the other firms you are considering.
I recommend this firm for any of your legal needs. They were professional and compassionate every step of the way.
I worked with Brian Cichon for a workers compensation case. Brian was amazing, as was his assistant Maria! He was so nice and easy to talk to, very knowledgeable, explained everything in detail and always responded to any questions, no matter how small they were, in a timely manner. Thank you Brian for your help and a nice and fair settlement. I highly recommend!
Rude and dismissive wouldn’t recommend.
3601 McDonough St, Joliet, IL 60431
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Most recent written review from Eric Prokop: Aug 30, 2025 (371 days ago)
Written Reviews
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I recommend this firm for any of your legal needs. They were professional and compassionate every step of the way.
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I worked with Brian Cichon for a workers compensation case. Brian was amazing, as was his assistant Maria! He was so nice and easy to talk to, very knowledgeable, explained everything in detail and always responded to any questions, no matter how small they were, in a timely manner. Thank you Brian for your help and a nice and fair settlement. I highly recommend!
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Rude and dismissive wouldn’t recommend.
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I’m grateful for the representation and overall great legal advice I received at McNamara, Phelan, and McSteen. Having to get legal representation for anything can be a very scary time in one’s life. Needless to say, I was very stressed out and had lots of questions. Brian Cichon gave me solid legal advice including all my options and different possible outcomes. I appreciated not being told what I wanted to hear, but what I needed to hear. Overall I’m very happy with my outcome, my result was better than I imagined. I would call Brian Cichon to represent me if ever needed again in the future.
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The staff is very kind and helpful. Brian Cichon is very understanding and always replied to my questions very quickly often same day. Brian is very knowledgeable and l learned that what he said would be accurate. I would absolutely call on Brian Cichon if I ever need representation again.
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Couldn’t have asked for anyone better than Tom. Was in a car accident and he made the entire process seem easy. And he didn’t give up fighting for my case.
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I highly recommend Tom Polacek from this law firm. He was so nice, professional and make the process as straight forward as he could and make sure that I understood what could happen with my car accident case, the good and the bad. He always made sure to keep me updated with my case and if I had any question I was able to get a hold of him easily. When everything was said and done, I was happy with what I was walking out with given the circumstances. I could not recommend him and his firm enough. I hope that I won't need him again but if I do I will definitely be returning.
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This is 2nd Brian has helped me with a comp. Case. Brian was very honest about what expect and explained things in realistic way. He presented facts good and bad. He did not tell me what I wanted to hear, he told me the facts and gave me the best recommendations and what was reasonable and what was not. He got me the best results we could given the circumstances. I trust Brian without question and would refer him to anyone.
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John Rossi and staff are professional, courteous, and they get the job done. Fantastic firm that provided fantastic results for our family!
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I worked with John for a post-divorce filing. Working was John was a great pleasure. He never made me feel like he was too busy to talk to me or help me see everything through. He made sure I understood what was happening and allowed me to ask as many questions as I needed/wanted to.
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Attorney Brian Cichon helped us settle our case successfully and we were very satisfied with his service. He was kind, respectful, attentive, prompt with communication and made it an easy process for us. We not only recommend him but would also hire him for any future legal needs.
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John was a great help through a tough situation. I highly recommend his service!
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