I actually had a great experience and great feedback
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Merritt & Merritt Law Firm
Savannah Personal Injury Lawyer — 87 Client Reviews Analyzed
4.8(87 reviews)Merritt & Merritt Law Firm is a Personal Injury law firm in Savannah, GA, located at 100 Bull St Suite 200 and reachable at +1912-341-6644. Clients have rated the firm 4.8 out of 5 across 87 public Google reviews, 10 of which include written feedback. The most recent written review is from khaliah manning on May 8, 2026 (87 days ago).
Owner engagement: Merritt & Merritt Law Firm replies on 37% of visible Google reviews, and roughly 25% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Attorney Merritt is the attorney most frequently named by clients in reviews of Merritt & Merritt Law Firm.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
87 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Merritt & Merritt Law Firm is a personal injury law firm serving clients in Savannah, Georgia, located at 100 Bull St Suite 200 31401.
Review evidence: Clients have left 87 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Savannah, Georgia firms before you decide.
Quick signals: attorneys named most often in reviews are Attorney Merritt; the Google Business profile for this firm is verified; 22 photos are public on Google; contact the firm to ask about consultation fees.
Contact Merritt & Merritt Law Firm at (912) 341-6644 or visit merrittandmerritt.com for a free case review.
87 public reviews and 20 written reviews.
Most recent written review from khaliah manning: Feb 25, 2026 (159 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from khaliah manning: Feb 25, 2026 (159 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 25, 2026 (159 days ago). Compare that recency with the other firms you are considering.
I actually had a great experience and great feedback
It was definitely good service and have a courtesy team.
Merritt and Merritt handled every single detail. Thank you so much for allowing me to heal and recover stress-free. I'll recommend Merritt and Merritt Law firm everytime!
100 Bull St Suite 200, Savannah, GA 31401
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from khaliah manning: Feb 25, 2026 (159 days ago)
Written Reviews
20
Average Rating
4.35
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Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
I actually had a great experience and great feedback
Owner response
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. It was an honor to serve you, and we’re grateful for the trust you placed in our team. If you ever need anything in the future, we’re always here for you!
Case Type Unspecified
Unknown
It was definitely good service and have a courtesy team.
Owner response
Thank you so much for the 5-star rating! We are grateful for the opportunity to serve you.
Case Type Unspecified
Unknown
Merritt and Merritt handled every single detail. Thank you so much for allowing me to heal and recover stress-free. I'll recommend Merritt and Merritt Law firm everytime!
Owner response
Thank you so much for your kind words and trust. We’re grateful we could take the stress off you and allow you to focus on healing. Your recommendation truly means a lot to us.
Case Type Unspecified
Unknown
"I had an excellent experience with Merit Law Firm. They were attentive to my needs, handled my case quickly and efficiently, and maintained a professional and positive attitude throughout. Highly recommend
Owner response
Thank you, Ms. Morris!
Case Type Unspecified
Unknown
"Mr. Merritt and his team provided exceptional legal representation. They were highly communicative throughout the entire process, and handled a difficult situation with remarkable professionalism and empathy. I highly recommend them to anyone seeking a sharp and caring legal team."
Owner response
Thank you!
Case Type Unspecified
Unknown
I recently had the pleasure of working with Merritt and Merritt, and I wholeheartedly recommend them to you. From our very first meeting, I was greeted with warmth and kindness. Attorney Merritt attentively listened to my concerns and addressed all of my questions with clarity and professionalism. Throughout the process, Merritt and Merritt demonstrated a deep understanding of the law and an unwavering commitment to my case. They kept me informed every step of the way, providing updates regularly and ensuring I understood the implications of every decision we made. What stood out to me the most was their ability to balance professionalism with a personal touch. Attorney Merritt genuinely cared about my situation and worked diligently to achieve the best possible outcome. Thanks to their expertise, I felt confident and supported. I highly recommend Attorney Merritt to anyone in need of legal assistance. Thank you for making a challenging situation so much easier!
Owner response
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you had a positive experience with our firm. Our team works hard to provide every client with the attention, care, and results they deserve, and it’s rewarding to know that effort made a difference. We truly appreciate your trust and support!
Case Type Unspecified
Unknown
My experience with this firm was extremely disappointing. My case was handed off to three different case managers months apart, each one asking me the same questions over and over instead of moving things forward. I was repeatedly asked to resend documents I had already provided, and months would go by without a single update. Whenever I called, I was met with “I don’t know” or “I’ll look into that,” but rarely received any actual follow-up. When the demand letter was finally sent, I was told it “wasn’t received so they’d have to send it again.” Nothing about the process made sense, and it often felt like my case was only worked on when I pushed for answers. Even worse, they failed to clearly explain that not all medical bills are treated as liens. Because of this lack of communication, I was blindsided with bills months after my settlement—bills I reasonably assumed had been covered. Why ask for every single medical bill for the demand letter, but then only pay lien holders when dispersing funds? I was never sent any paperwork distinguishing liens from regular bills, and as a client, I expected my legal counsel to inform me of such critical details. To top it off, even after the case was settled, it still took weeks for them to release my funds. This firm moved painfully slow, lacked organization, and consistently failed to communicate important information. I would not recommend them to anyone.
Owner response
Hello, Ms. Smith, we see you made an identical second review. Please remove this review as it is a duplicate. Our management team contacted you yesterday to address any questions or concerns however we were unable to reach you. Please phone us back at your earliest. Our goal is to ensure you and all our clients are satisfied with their experience at our firm. Thank you.
Case Type Unspecified
Unknown
I truly recommend Merritt and Merritt to everyone, they were kind and understanding and most of all they show that they care. Thank u for all your firm has done.
Owner response
Thank you, sir. We appreciate you giving us a opportunity to assist you and your family.
Case Type Unspecified
Unknown
The worst team I ever worked with never again
Owner response
Hello, unfortunately we do not have you listed as a current or former client. Please remove your review. If you need further assistance please contact us at 912-341-6644. Thank you.
Case Type Unspecified
Unknown
Thank you so much Merritt & Merritt for assigning Dana, Emma and Chase to my settlement case. They were extremely professional and vigilant about getting this matter resolved. They always kept me and my wife informed about the lengthy process. All in all, if you or your family needs a good law office that's equipped with some of the best lawyers around, well look no further because Merritt & Merritt is the place. Thanks everyone who made this possible for me and my family.
Owner response
Thank you!
Case Type Unspecified
Unknown
Very professional and caring law firm. The entire staff is very friendly and caring. They walked me through the whole process, whole time I've never reached out to the firm because I had no reason to. They kept me updated as they were updated about my case. I never felt ignored. Frequent well checks were done throughout the entire process. I would recommend everyone if I can.
Owner response
Thank you!
Case Type Unspecified
Unknown
They have really been great I’ve been dealing with them for 3 years going on 4 and every single person in that office is awesome
Owner response
Thank you!
4 other offices for this firm
Merritt & Merritt Law Firm
Merritt & Merritt Law Firm
Merritt & Merritt Law Firm
Merritt & Merritt Law Firm
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Last review 157d ago
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