O'Steen MacLeod Combs PLC

I ended up in a motorcycle accident back on October 25, 2024 while on vacation to visit a friend. That was the worst day of my life. Lost a friend and ended up in a coma with five fractures in a state that wasn’t my home. I had to relearn how to walk again. Adjust to life with my new life long injuries. With all the hardships I had to experience physically, mentally and emotionally, working with Phil Lapointe and Hailey Wedemeyer made the process bearable and easy. Considering I’m from New York and there being a three hour difference they really made sure to handle my case with such a huge priority I didn’t expect. A huge example of the dedication and sensitivity Phil showed me was answering my call on Christmas to clarify some confusion I had. It’s been a little over a year since my accident and they were able to get me my settlement in this time frame. I received more than what I was expecting. Phil and Hailey really were a godsend. Because of them I can move on and use this settlement to start my life that has been paused. Only God knows how thankful I am for Phil and Hailey. If you get the chance to work with them, count yourselves lucky.

I’m incredibly thankful to have had Jon O’Steen represent me following a car accident that occurred while I was vacationing in Arizona. Despite being states apart, Jon consistently kept me informed, answered all my questions, and clearly explained each step of the process. He anticipated challenges and always provided a thoughtful plan to address them, which brought me peace of mind throughout the case. During one of the most overwhelming times in my life, Jon made me feel heard and valued all while advocating for the best possible outcome. If you’re facing a difficult situation and need legal representation, you would be fortunate to have Jon O’Steen on your side.

I was in a car accident while 36 weeks pregnant, and the last thing I wanted to do was deal with insurance companies (or a certain personality of lawyer…). A friend recommended O’Steen MacLeod off a reputation for being good humans and effective lawyers. She was right! Monica Malhotra and Phil Lapointe handled the case for me with paralegals Sandy and Hailey. It was always a pleasure to speak to them, even when the subject matter was stressful. They were honest, kind and responsive, as well as competent. The other party was underinsured and I definitely would have been left in a terrible position had it not been for this team. I wouldn’t have even known to push back on the insurance company. I highly recommend them for anyone in a similar situation!

A while back I was rear ended on the I 17 and rolled down the median for 100 yards or so. I tried to deal with the insurance company reasonably and fairly. All they wanted to do was roadblock me and not pay for the damages. After putting about 30 hours into phone calls and emails I decided to get representation. Monica Malhotra was excellent with communication, process, and getting the job done! I also appreciated her availability and demeanor on the phone. Great Attorney!

It is clear that Monica Malhotra is an effective, kind, and compassionate attorney. Throughout our representation, she went above and beyond to understand the specific context, questions, challenges, and concerns facing our family. She advocates, communicates, and shows up consistently for her clients - and is deeply driven to secure the best outcome possible. Her willingness to listen, fight for, and care for her clients, while delivering results sets her apart as an attorney. She is a thoughtful attorney and a good human who cares about the details. We are grateful for the difference Monica, along with the entire team, have made in our lives.

I was passed on to Osteen from my Phoenix lawyer for no reason,it's ok because I was blessed having Monica Malhotra,she was on top of my case I was very pleased, she would answer my phone calls a return of as soon as possible, i recommend John Osteen and the whole law firm,thank you

I recently had outstanding representation from Lincoln Combs and Monica Malhotra. Both represented me in an auto injury accident and successfully negotiated a very favorable and amazing settlement. During the process, I felt I could trust both Lincoln and Monica. They were extremely professional, informative, and always very responsive. I also appreciated how personable they were! They were truly the nicest individuals. My case was handled with care, always as a priority, and very quickly. I cannot express enough gratitude for the exceptional legal support I received. Thank you Lincoln and Monica. I highly recommend you both to anyone in need of very skilled, confident, and outstanding lawyers, such as yourselves.

“I had a great experience They handled my case with care, clarity, and professionalism. I felt supported every step of the way.

So thankful for this team! Sophia and Karla were so amazing, easy to communicate with and always quick to respond! They made my very unfortunate situation, right!

Monica provided exceptional legal representation in my car accident case along with her paralegal Sandy. Despite being told by a previous attorney that my case was not winnable, Monica took the time to thoroughly review, assess all legal options, and fight for the justice I deserved. From my first meeting with Monica, she displayed confidence, professionalism, and a deep understanding of personal injury law. The willing to take my case, even when my previous attorney dismissed it, gave me renewed hope. Throughout the process, she communicated clearly, kept me informed of every step, and provided sound legal guidance. She meticulously gathered evidence, negotiated effectively, and worked tirelessly to achieve the best possible outcome for me. Monica expertise and determination made a significant difference in my case, and I am incredibly grateful for her efforts. I highly recommend Monica to anyone in need of a skilled, compassionate, and determined attorney.

I cannot think of any better team than Sophia Augeri and Karla Amador for professional assistance. They were helpful and showed personal concern, for my situation. They continually kept me updated of the progress of my case and offered excellent suggestions. I especially appreciated their patience and willingness to explain anything I had questions about. I felt like they truly fought for me where I could not do so myself. It's too bad the stars rating only goes up to 5! They'd get a 10!

I'm so grateful for Jonathan O'Steen! He was referred to me by a trusted family friend after being in a serious car accident. He was kind, supportive, and compassionate and fought hard for me. He kept me updated, explained the process and next steps, and was always available to answer questions and provide clarifications. He often asked how I was doing and about the other people who were in the car, even though he wasn’t representing them. He showed interest in my life and my healing. He is dedicated and truly cares about his clients! He will work relentlessly to ensure they are cared for. I am thankful I chose to work with this firm; I cannot recommend Jon O’Steen enough.