Very professional and understanding person patience great communication effort and time on you case call Christina M. Hagen.. from Olsman Mackenzie peacock . 💯 Recommended.
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Olsman MacKenzie Peacock
Berkley Personal Injury Lawyer — 82 Client Reviews Analyzed
4.7(82 reviews)Olsman MacKenzie Peacock is a Personal Injury law firm in Berkley, MI, located at 2684 W Eleven Mile Rd and reachable at +1248-591-2300. Clients have rated the firm 4.7 out of 5 across 82 public Google reviews, 43 of which include written feedback. The most recent written review is from Jose Carmona on Mar 5, 2026 (108 days ago).
Owner engagement: Olsman MacKenzie Peacock replies on 40% of visible Google reviews, and roughly 30% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Olsman Mackenzie, Olsman Law, Donna Mac and Emily Peacock are the attorneys most frequently named by clients in reviews of Olsman MacKenzie Peacock.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
82 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Olsman MacKenzie Peacock is a personal injury law firm serving clients in Berkley, Michigan, located at 2684 W Eleven Mile Rd 48072.
Review evidence: Clients have left 82 public Google reviews averaging 4.7 out of 5, 43 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Berkley, Michigan firms before you decide.
Quick signals: attorneys named most often in reviews are Olsman Mackenzie, Olsman Law, Donna Mac; the Google Business profile for this firm is verified; 9 photos are public on Google; contact the firm to ask about consultation fees.
Contact Olsman MacKenzie Peacock at (248) 591-2300 or visit olsmanlaw.com for a free case review.
82 public reviews and 43 written reviews.
Most recent written review from Jose Carmona: Mar 5, 2026 (108 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 40% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Jose Carmona: Mar 5, 2026 (108 days ago)
Mentioned in 35 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 22 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 17 reviews, with an average 4.8-star rating when clients talk about this theme.
35 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
22 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
23 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Very professional and understanding person patience great communication effort and time on you case call Christina M. Hagen.. from Olsman Mackenzie peacock . 💯 Recommended.
It appears that Olsman Law Firm was more concerned about maintaining a favorable relationship with Munson Medical Corporation than addressing the serious issues of malpractice and negligence that nearly cost my father his life. This troubling prioritization raises significant questions about the firm’s commitment to advocating for justice on behalf of its clients. When a law firm takes on a case involving a large medical institution like Munson, one might expect them to approach the matter with diligence and a sense of urgency—especially when a patient’s well-being is at stake. Instead, the prolonged delay in communication, coupled with a dismissive response, suggests that the firm may have been more focused on protecting its ties to Munson than on pursuing accountability for the medical negligence. By accepting the hospital’s practices as “common” and “acceptable,” Olsman Law Firm effectively normalized behavior that led to serious harm to a patient, thereby diminishing the severity of the situation. This response not only fails to adequately address the grievance but also showcases a reluctance to challenge powerful institutions, which is disheartening for clients seeking justice. Furthermore, a law firm’s duty is to advocate fiercely for their clients, especially in cases where negligence leads to dire consequences. The lack of assertiveness in confronting Munson’s practices suggests a prioritization of professional relationships over patients' rights and safety. Families like mine deserve strong representation that is willing to take on these challenges head-on, rather than sidestepping them in favor of preserving connections with institutions that have failed their patients. In conclusion, the actions of Olsman Law Firm suggest that their loyalty to Munson overshadowed their obligation to seek justice for my father. This is not only disappointing but also a significant concern for anyone seeking legal recourse in medical malpractice cases.
Donna MacKenzie and her team were very professional, responsive, compassionate and made us feel extremely supported during this very difficult time. We were beyond pleased how everything was handled and the outcome of our wrongful death case. Highly recommend!
2684 W Eleven Mile Rd, Berkley, MI 48072
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Most recent written review from Jose Carmona: Apr 26, 2026 (56 days ago)
Written Reviews
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Jose Carmona
Personal Injury
Unknown
Very professional and understanding person patience great communication effort and time on you case call Christina M. Hagen.. from Olsman Mackenzie peacock . 💯 Recommended.
Marty Jaso
Personal Injury
Unknown
It appears that Olsman Law Firm was more concerned about maintaining a favorable relationship with Munson Medical Corporation than addressing the serious issues of malpractice and negligence that nearly cost my father his life. This troubling prioritization raises significant questions about the firm’s commitment to advocating for justice on behalf of its clients. When a law firm takes on a case involving a large medical institution like Munson, one might expect them to approach the matter with diligence and a sense of urgency—especially when a patient’s well-being is at stake. Instead, the prolonged delay in communication, coupled with a dismissive response, suggests that the firm may have been more focused on protecting its ties to Munson than on pursuing accountability for the medical negligence. By accepting the hospital’s practices as “common” and “acceptable,” Olsman Law Firm effectively normalized behavior that led to serious harm to a patient, thereby diminishing the severity of the situation. This response not only fails to adequately address the grievance but also showcases a reluctance to challenge powerful institutions, which is disheartening for clients seeking justice. Furthermore, a law firm’s duty is to advocate fiercely for their clients, especially in cases where negligence leads to dire consequences. The lack of assertiveness in confronting Munson’s practices suggests a prioritization of professional relationships over patients' rights and safety. Families like mine deserve strong representation that is willing to take on these challenges head-on, rather than sidestepping them in favor of preserving connections with institutions that have failed their patients. In conclusion, the actions of Olsman Law Firm suggest that their loyalty to Munson overshadowed their obligation to seek justice for my father. This is not only disappointing but also a significant concern for anyone seeking legal recourse in medical malpractice cases.
Heidi Randall
Personal Injury
Unknown
Donna MacKenzie and her team were very professional, responsive, compassionate and made us feel extremely supported during this very difficult time. We were beyond pleased how everything was handled and the outcome of our wrongful death case. Highly recommend!
Diane Smith
Personal Injury
Unknown
Donna MacKenzie and her staff helped to represent my mother's Wrongful death case. Donna, Kate, Christina, Rose and nurse Jennifer put forth exceptional effort while representing my elderly mother. They showed professionalism by promptly returning numerous phone calls and answering a plethora of questions. Kate and Christina had an unwavering commitment to find justice. That in turn, made a significant difference in the outcome throughout her long case. Donna is particularly meticulous using countless hours researching, recording and investigating details. All her knowledge helped us through a difficult and challenging time.I am also appreciative of her background knowledge as she spent long hours invested and reinvested to make sure every aspect of the case was covered and diligently handled. The support we received was outstanding for our family. Rose was awesome as she helped me navigate unfamiliar territory through the streets of Detroit to be on time for our hearing.. Their expertise has not gone unnoticed! We are sincerely grateful we chose Donna MacKenzie and her wonderful team to make a difference for our family.
Shanica League
Personal Injury
Unknown
I have been working with a beautiful young lady by the name Rose. When I say communication with this individual is awesome can’t ask for better. She is very knowledgeable, polite, courteous, whatever issues and concerns she’s gonna clarify it and make sure that Everything is ok. I know this firm appreciate individuals like Rose keep the good work up and much success. Take care. Thank you for dealing with my case the way you did I appreciate you!
Dave Padot
Personal Injury
Unknown
Emily Peacock and her team guided my family through an incredibly painful wrongful death case with compassion and professionalism. Their combination of skill, persistence, and thoughtful strategy helped us secure a settlement that brought us a sense of justice for my mother. I’m deeply grateful for their expertise and the care they showed every step of the way.
charlene colvin
Personal Injury
Unknown
Olsman Law has worked with me on a difficult and oainful case for many months. They have been thorough and responsive, and worked to prepare this novice for Zoom interviews and hearings, insuring that these proceedings went smoothly.They never made me feel inadequate, but understood my inexperience. They were always transparent and kept me informed, especially as the case began to reach its conclusion.I would recommend this firm for the type of case that I was facing.
Jeni Palmer
Personal Injury
Unknown
We are so thankful for Donna Mackenzie and her legal team for helping our dad. We highly recommend her to anyone that finds themselves needing help to right a wrong brought on by neglect. She is caring and professional and we felt very confident in her. Interactions with Kate, Rose, Christina and others on the team were always pleasant and helpful. We appreciate all their hard work they put in to his case!
Amy
Personal Injury
Unknown
Donna MacKenzie and the staff at Olsman Mackenzie Peacock were stellar in their communication, in answering questions and providing updates. My experience with them exceeded expectations, and they continued to reveal their professionalism, integrity, and fortitude. Not only is Donna MacKenzie a "powerhouse" in all ways, she was also approachable and accommodating, yet inserted pertinent information that helped with decision-making. Do yourself a favor, and choose this law firm to represent you! You will not be disappointed!
Brendan Freeman
Personal Injury
Unknown
I highly recommend Emily Peacock, Lynnae, and Michelle, an exceptional team of dedicated professionals who work seamlessly together. Each of them brings skill, compassion, and clear communication to every interaction. Emily’s legal skill and expertise, paired with Lynnae’s and Michelle’s organization, responsiveness, and warmth, create a collaborative and supportive experience that stands out. They treat every person with respect, empathy, and genuine care. If you’re looking for a legal team that works in true partnership, listens carefully, and shows up with both expertise and heart, Emily, Lynnae, and Michelle are second to none.
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