Aaron opened a Family Trust for us. We were treated with great respect. Very pleased with the process and the price.
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Pierro, Connor & Strauss, LLC
Latham Personal Injury Lawyer — 95 Client Reviews Analyzed
4.5(95 reviews)Pierro, Connor & Strauss, LLC is a Personal Injury law firm in Latham, NY, located at 43 British American Blvd 2nd Floor and reachable at +1518-468-1151. Clients have rated the firm 4.5 out of 5 across 95 public Google reviews, 10 of which include written feedback. The most recent written review is from donthrash on May 8, 2026 (127 days ago).
Owner engagement: Pierro, Connor & Strauss, LLC replies on 41% of visible Google reviews, and roughly 97% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: clear next steps, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
95 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Pierro, Connor & Strauss, LLC is a personal injury law firm serving clients in Latham, New York, located at 43 British American Blvd 2nd Floor 12110.
Review evidence: Clients have left 95 public Google reviews averaging 4.5 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Latham, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 24 photos are public on Google; contact the firm to ask about consultation fees.
Contact Pierro, Connor & Strauss, LLC at (518) 468-1151 or visit pierrolaw.com for a free case review.
95 public reviews and 20 written reviews.
Most recent written review from donthrash: Feb 28, 2026 (196 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 85% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from donthrash: Feb 28, 2026 (196 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 28, 2026 (196 days ago). Compare that recency with the other firms you are considering.
Aaron opened a Family Trust for us. We were treated with great respect. Very pleased with the process and the price.
Our financial advisor steered us to the Pierro, Connor & Strauss to start the process of finalizing our estate plan(s). We are so happy he did, for it made us focus and have deeper family discussions about our end of life wishes and responsibilities. The communication from the firm to our family was well executed and done with compassion and understanding. We highly recommend them and applaud their in depth knowledge and execution.
I am so thankful Lou and Patty went the extra mile by coming to our home all the way in Philmont on a Sunday due to her paralysis. I appreciate how they made my twin sister Cathleen feel at ease by the casual way they conducted the seriousness of the signing ceremony. Colleen McGuire
43 British American Blvd 2nd Floor, Latham, NY 12110
Recent crash data for the area around Pierro, Connor & Strauss, LLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from donthrash: Feb 28, 2026 (196 days ago)
Written Reviews
20
Average Rating
4.65
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20
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Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
Aaron opened a Family Trust for us. We were treated with great respect. Very pleased with the process and the price.
Case Type Unspecified
Unknown
Our financial advisor steered us to the Pierro, Connor & Strauss to start the process of finalizing our estate plan(s). We are so happy he did, for it made us focus and have deeper family discussions about our end of life wishes and responsibilities. The communication from the firm to our family was well executed and done with compassion and understanding. We highly recommend them and applaud their in depth knowledge and execution.
Case Type Unspecified
Unknown
I am so thankful Lou and Patty went the extra mile by coming to our home all the way in Philmont on a Sunday due to her paralysis. I appreciate how they made my twin sister Cathleen feel at ease by the casual way they conducted the seriousness of the signing ceremony. Colleen McGuire
Case Type Unspecified
Unknown
Everyone was nice and helped to simplify the entire process!
Owner response
Sam thank you for the feedback. We are glad to hear that your experience with Patty and our firm was positive!
Case Type Unspecified
Unknown
Lou, Patricia, Anthony, and the entire team made estate planning a seamless experience for my fiancé and me. They were attentive, thorough, and efficient, answering all our questions with clear, detailed explanations. Their proactive communication made the process stress-free. We highly recommend their services!
Owner response
Era, your feedback and recommendation are so appreciated! We enjoyed working with you and we will be here if you need us in the future.
Case Type Unspecified
Unknown
She was extremely thorough, explained everything in detail and I never felt rushed for the entire process.
Owner response
Hi Linda, we are happy to hear that your experience working with attorney Patty Whelan was positive! Thank you for your feedback.
Case Type Unspecified
Unknown
Fantastic experience. Very professional and efficient process for our legal and estate planning!
Owner response
Elizabeth, thank you for the 5 stars! We are glad to hear the process was smooth and working with Patty Whelan and our team was professional and efficient! Please let us know if we can be of assistance in the future.
Case Type Unspecified
Unknown
Lou and Patty were very helpful in getting our trust set up. It was a lengthy process, but my family and I feel confident that our assets are protected. Patty took time out of her day to answer some lingering questions I had and I then had a much better understanding of what I needed to do. I highly recommend Pierro, Connor and Strauss, LLC for all of your estate planning needs!
Owner response
Mary, thank you for the glowing recommendation! We are glad to hear you had an excellent experience working with attorneys Lou and Patty. Please be in touch if we can assist down the road.
Case Type Unspecified
Unknown
I’m sorry, but I have called so many times Justin get in touch with someone to help me do my Wil and nobody has gotten back to me. It’s too bad but I’m moving on.
Owner response
Kiki, we are sorry to hear this feedback. Being responsive to clients is a top priority at our firm. If you wish to address this matter further please contact, Cathie, our firm administrator at (518) 459-2100.
Case Type Unspecified
Unknown
Frank and the team at Pierro Connor & Strauss made the very complicated process easy to understand. My wife and are are very satisfied with the level of expertise and professionalism and care. We left the office "literally" happy and feeling good. Highly recommend this firm.
Owner response
David, thank you for this positive feedback. We are glad to know - and agree - that Frank and his legal team do a great job with explanations and care. Please let us know if we can assist in the future.
Case Type Unspecified
Unknown
I have had a very good experience creating my will, medical directive, power of attorney, etc., with Pierro, Connor, & Strauss, LLC. Thank you for your advice and help.
Owner response
Betsy, thank you for this review of your estate planning experience with us! We look forward to working with you again, should the need arise.
Case Type Unspecified
Unknown
Lou Pierro and Patricia Whelan initially sat down with us and described the process. Patricia and her team prepared the documents and we got together with them to verify all of the pertinent details and answer all of our questions. Patricia and Corinne finally sat down with us for the signing and went over all the details again. They sent the documents to our adult children so they were involved. They all did an excellent job helping us through this process. We felt very comfortable dealing with their team. Thank You!
Owner response
Lou, we appreciate this review of your experience working with Lou Pierro, Patricia Whelan and the team. We're happy to know that it's been a positive process for you and your adult children, and look forward to working with you again should the need arise.
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