Preferred Services is a Personal Injury law firm in West Covina, CA, located at 843 S Glendora Ave and reachable at +1626-918-7555. Clients have rated the firm 4.9 out of 5 across 107 public Google reviews, 45 of which include written feedback. The most recent written review is from Mr M on Feb 12, 2026 (119 days ago).
Owner engagement: Preferred Services replies on 1% of visible Google reviews — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm:Preferred Legal, Steven Lopez, West Covina and Steve Lopez are the attorneys most frequently named by clients in reviews of Preferred Services.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
4.9
107 reviews
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Years Experience
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Practice Areas
West Covina, CA
Office Location
Call
Consultation
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About Preferred Services — West Covina Accident Attorney
Preferred Services is a personal injury law firm serving clients in West Covina, California, located at 843 S Glendora Ave 91790.
Review evidence: Clients have left 107 public Google reviews averaging 4.9 out of 5, 45 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other West Covina, California firms before you decide.
Quick signals: attorneys named most often in reviews are Preferred Legal, Steven Lopez, West Covina; the Google Business profile for this firm is verified; 9 photos are public on Google; contact the firm to ask about consultation fees.
Contact Preferred Services at (626) 918-7555 for a free case review.
Client Reviews of Preferred Services in West Covina
Review Snapshot
4.9
107 public reviews and 45 written reviews.
Recent Activity
Most recent written review from Mr M: Feb 12, 2026 (119 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 1% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
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All45 reviews
5.0
Most recent written review from Mr M: Feb 12, 2026 (119 days ago)
What Reviewers Consistently Praise
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
Questions To Check When Comparing Firms
Most public replies look templated
1 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Check how fresh the written feedback is
The newest written review in this dataset is from Feb 12, 2026 (119 days ago). Compare that recency with the other firms you are considering.
Latest written reviews
Mr M★★★★★Feb 12, 2026 (119 days ago)
I honestly can’t say enough good things about Preferred Legal Services. From the very first phone call, J and Steven Lopez treated me and my family with respect, patience, and genuine concern. We were stuck in a really bad lease agreement with a slumlord and felt completely overwhelmed. It was stressful, frustrating, and honestly scary not knowing what our options were.
J and Steven stepped in and handled everything with confidence and professionalism. They explained our rights clearly, kept us informed every step of the way, and fought hard for us. You can tell they truly care about the people they represent — not just the case. They didn’t make empty promises; they put in the work.
Because of their dedication and persistence, we were able to get out of a terrible situation and move forward with peace of mind. That meant everything to my wife, my kids, and me. When you’re dealing with housing issues, it’s not just paperwork — it’s your family’s stability. They understood that.
If you’re dealing with a landlord dispute or feel stuck in a lease you shouldn’t be in, call Preferred Legal Services. Ask for Jay and Steven Lopez. They are hardworking, honest, and they show up when it matters. Amazing father and son duo!
Thank you both again for everything you did for my family. We truly appreciate you
Yesenia Presiado★★★★★Jan 26, 2026 (136 days ago)
Highly recommend. Jay, thank you so much for your help. I really appreciate it.
Jessica Encarnacao★★★★★Nov 11, 2025 (212 days ago)
Overheard a real sharply dressed go getter in tailored pants, vest and dress shirt,convey options and information to his client, in the halls of Superior Court, West Covina. The following day he was asking questions of the clerk in the next window from where I was, eavesdropping. from. The clerks were familiar with him and quite friendly to his disposition.. My good friend joined me at clerk’s window . She suggested I hire him as my attorney.He sure knows his stuff. We asked around , then ended up at his family run , professional office for a FREE consultation . We hired Preferred Services and was and am extremely blown away by the level of knowledge skill, finesse,communication and professionalism his entire staff possessed as their way of doing business each day. My case ended well, thanks to Preferred Services. My case was finished , but I had to return to their office to pick up an item. That’s when I witnessed how amazing and funny and lighthearted, the office staff was with each other. After all, they are a family that respects and likes one another, resulting in super powers like kicking ass for their clients. I Highly recommend them Make sure Preferred Services is top of your list . You will breathe a sigh of relief after your FREE consultation.Tell them all I said Hello.😃
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Preferred Services Google Reviews (107 Reviews)
4.9(107)
Google Review Transparency
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
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All10 reviews
5.0
Most recent written review from Mr M: Apr 25, 2026 (47 days ago)
Written Reviews
10
Average Rating
5.00
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
10 reviews
Mr M
Reviewed Apr 25, 2026 (47 days ago)
Personal Injury
Unknown
I honestly can’t say enough good things about Preferred Legal Services. From the very first phone call, J and Steven Lopez treated me and my family with respect, patience, and genuine concern. We were stuck in a really bad lease agreement with a slumlord and felt completely overwhelmed. It was stressful, frustrating, and honestly scary not knowing what our options were.
J and Steven stepped in and handled everything with confidence and professionalism. They explained our rights clearly, kept us informed every step of the way, and fought hard for us. You can tell they truly care about the people they represent — not just the case. They didn’t make empty promises; they put in the work.
Because of their dedication and persistence, we were able to get out of a terrible situation and move forward with peace of mind. That meant everything to my wife, my kids, and me. When you’re dealing with housing issues, it’s not just paperwork — it’s your family’s stability. They understood that.
If you’re dealing with a landlord dispute or feel stuck in a lease you shouldn’t be in, call Preferred Legal Services. Ask for Jay and Steven Lopez. They are hardworking, honest, and they show up when it matters. Amazing father and son duo!
Thank you both again for everything you did for my family. We truly appreciate you
Overheard a real sharply dressed go getter in tailored pants, vest and dress shirt,convey options and information to his client, in the halls of Superior Court, West Covina. The following day he was asking questions of the clerk in the next window from where I was, eavesdropping. from. The clerks were familiar with him and quite friendly to his disposition.. My good friend joined me at clerk’s window . She suggested I hire him as my attorney.He sure knows his stuff. We asked around , then ended up at his family run , professional office for a FREE consultation . We hired Preferred Services and was and am extremely blown away by the level of knowledge skill, finesse,communication and professionalism his entire staff possessed as their way of doing business each day. My case ended well, thanks to Preferred Services. My case was finished , but I had to return to their office to pick up an item. That’s when I witnessed how amazing and funny and lighthearted, the office staff was with each other. After all, they are a family that respects and likes one another, resulting in super powers like kicking ass for their clients. I Highly recommend them Make sure Preferred Services is top of your list . You will breathe a sigh of relief after your FREE consultation.Tell them all I said Hello.😃
You need the job done, don’t look any further they got the dog in them and they get it done. Thank you Jay and steve for helping me and my family out of a difficult situation.
Used them to help me file for a divorce. Marie was very helpful and understanding. Was also able to have a attorney represent me for court appearances.
We’re so glad we chose their services and couldn’t be happier with the results. From the very start, they were open and transparent about their services and pricing—and it truly was the best deal around. They took the time to walk us through the entire process, which we really appreciated. Steven was amazing and Jay was wonderful—both were incredibly helpful from beginning to end. We definitely recommend them!
It's a real headache (your blood pressure will skyrocket) when you have a tenant who delays or pays rent in installments (the contract is for a one-time monthly payment), but you've also heard how difficult it is to evict an irresponsible tenant. We were lucky to find Preferred Services, and the team of Jay, Steven, and Lisa worked seamlessly and very quickly; we got our house back in less than ten days. Of course, everyone's situation is different, but Preferred Services is a company I have 100% confidence and trust in. I would recommend their service and capabilities to all my friends who own property. Don't be afraid when you encounter unreasonable tenants; remember Preferred Services, you won't be disappointed.
Preferred Services in West Covina is an outstanding place for anyone seeking help with renting issues. It’s a family run business with great people. From the office manager Lisa to the dynamic father and son team of Jay and Steve you can find no one better. They helped me to evict a tenant who was not paying rent and resolved the issue quickly and efficiently with fairness for everyone. They are truly amazing and I recommend them in the highest possible terms. Thanks Jay, Lisa and Steve!
Preferred Services is absolutely worth hiring if you are a tenant dealing with slumlords and facing an unfair eviction in El Monte, CA.
After 14 years of being outstanding, long-term tenants, our slumlords repeatedly ignored repair requests and then tried to evict my family with a false notice for their own personal gain. In February 2025, I knew I needed legal help quickly—and that’s when I found Preferred Services in West Covina.
Jay and Steve are a dynamic duo who deliver results. They held our slumlords accountable, made sure long-overdue repairs were addressed legally, and secured time for my family to remain in the home rent-free. They didn’t just handle the case—they also checked in on us regularly, showing genuine care and concern. Their fees were affordable, and the outcome was truly priceless.
Communication with Jay and Steve Lopez was always professional and responsive. They answered every question, kept me informed step by step, and made the entire process less stressful. When necessary, their attorneys stepped in to finish the case, leading to a solid victory.
At my first consultation, I was told they could likely secure four months of extra time rent-free. In the end, they achieved seven months, ensured our eviction record was sealed, and even helped with moving assistance.
I can’t thank Jay and Steve Lopez, and attorney Jeanne enough for protecting my family from slumlords and giving us the time, support, and outcome we needed. I highly recommend Preferred Services and would use them again if needed.
Wait no more — Jay and Steven are absolutely the best! I’m so glad I reached out to Preferred Services to represent me in evicting a tenant who stopped paying rent and illegally & unethically subleased my property to profit off it by renting to complete strangers...
We took the case to court and went all the way — and won. Jay’s team and the attorney were exceptionally professional, knowledgeable, and reassuring throughout the entire process. From the start, they were confident we had a strong case, and they delivered exactly as promised. Jay didn't kid around, he meant business!
I highly recommend Preferred Services to any frustrated landlords dealing with non-paying tenants or illegal subleasing. Let the real pros handle it right from the start — you’ll save yourself a lot of time, stress, and headaches.