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Prevost, Shaff, Mason & Carns, PLLC
Plano Personal Injury Lawyer — 28 Client Reviews Analyzed
4.8(28 reviews)Prevost, Shaff, Mason & Carns, PLLC is a Personal Injury law firm in Plano, TX, located at 5560 Tennyson Pkwy #260 and reachable at +1972-239-6200. Clients have rated the firm 4.8 out of 5 across 28 public Google reviews, 10 of which include written feedback. The most recent written review is from madhusoothanan gunasekaran on May 8, 2026 (103 days ago).
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Chris Carns is the attorney most frequently named by clients in reviews of Prevost, Shaff, Mason & Carns, PLLC.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
28 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Prevost, Shaff, Mason & Carns, PLLC is a personal injury law firm serving clients in Plano, Texas, located at 5560 Tennyson Pkwy #260 75024.
Review evidence: Clients have left 28 public Google reviews averaging 4.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Plano, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Chris Carns; contact the firm to ask about consultation fees.
Contact Prevost, Shaff, Mason & Carns, PLLC at (972) 239-6200 for a free case review.
28 public reviews and 20 written reviews.
Most recent written review from madhusoothanan gunasekaran: Dec 15, 2022 (1343 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
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There are no visible owner replies in the current review corpus.
Most recent written review from madhusoothanan gunasekaran: Dec 15, 2022 (1343 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Dec 15, 2022 (1343 days ago). Compare that recency with the other firms you are considering.
PSMC law services are excellent and thoroughly professional. They are very friendly, prompt and extremely knowledgeable. Mark explained everything very clearly and Olivia was amazing in accommodating my ever changing schedule. Kudos team!! If you need any law services, they are the best in this area and look no further.
I went to PSMC to create a will/trust here. Both Chris and Olivia were very responsive, followed up, and answered all my questions. I would say my situation was relatively complex too. They handled it with ease. I will be recommending them to any friends/family in need of a will/trust.
I had a phone consultation with Neal Prevost yesterday. Let me first say I have spoken with countless attorneys over the years and it takes a huge impression for me to write a review. That being said, Neal did not disappoint. He was so welcoming and knowledgeable about my issue. He really put my mind at ease and was thorough with his explanations and advice. What really was the icing on the cake was when he said it would be cheaper for me to do this myself instead of hire him. THAT was a breath of fresh air. That is exactly why I trusted him so much more with his phenomenal advice. He wasn’t in it for the money, he was advising me so I could help myself. Because of my experience I will recommend him very highly and this firm will be my go to if I ever have a legal issue again. He is honest and knowledgeable which is a hard combo to find in this field. Thank you so much!
5560 Tennyson Pkwy #260, Plano, TX 75024
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Most recent written review from madhusoothanan gunasekaran: Dec 15, 2022 (1343 days ago)
Written Reviews
20
Average Rating
4.75
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Case Type Unspecified
Unknown
PSMC law services are excellent and thoroughly professional. They are very friendly, prompt and extremely knowledgeable. Mark explained everything very clearly and Olivia was amazing in accommodating my ever changing schedule. Kudos team!! If you need any law services, they are the best in this area and look no further.
Case Type Unspecified
Unknown
I went to PSMC to create a will/trust here. Both Chris and Olivia were very responsive, followed up, and answered all my questions. I would say my situation was relatively complex too. They handled it with ease. I will be recommending them to any friends/family in need of a will/trust.
Case Type Unspecified
Unknown
I had a phone consultation with Neal Prevost yesterday. Let me first say I have spoken with countless attorneys over the years and it takes a huge impression for me to write a review. That being said, Neal did not disappoint. He was so welcoming and knowledgeable about my issue. He really put my mind at ease and was thorough with his explanations and advice. What really was the icing on the cake was when he said it would be cheaper for me to do this myself instead of hire him. THAT was a breath of fresh air. That is exactly why I trusted him so much more with his phenomenal advice. He wasn’t in it for the money, he was advising me so I could help myself. Because of my experience I will recommend him very highly and this firm will be my go to if I ever have a legal issue again. He is honest and knowledgeable which is a hard combo to find in this field. Thank you so much!
Case Type Unspecified
Unknown
Excellent Service. Olivia and Josh were attentive and worked us through through the process at our own pace. I will highly recommend them.
Case Type Unspecified
Unknown
They were wonderful . They took me through one of the most difficult times in my life with ease. I would highly recommend them
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Unknown
Mr. Chris Carns is a knowledgeable and attentive attorney! I have used his firm several times and have been extremely happy. I would refer him in a heartbeat to my family, friends and clients.
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Unknown
Chris and Olivia have always been right there when I need them ready to assist. The matters that I have used this firm for have been handled promptly and professionally and I appreciate feeling like I can contact them at any time with a quick question or to see if legal services are necessary for an issue. I would and do recommend them highly.
Case Type Unspecified
Unknown
Our company retained PSMC to write a business partnership agreement and also review our independent contractor agreements. Chris Carns has been great to work with. He is a great family man with integrity and is extremely down to earth and responsive. I highly recommend this firm for your business and legal needs.
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Unknown
Sonya is absolutely on top of things. I am grateful to have this law firm on my side!!#1#great
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Unknown
I am a returning client of Prevost, Shaff, Mason and Carns. We worked with Chris Carns previously; and he was absolutely wonderful. Now we are working with Neil Prevost. Neil has decades of family law experience; and knows what he is doing. During my consultation, he gave me his undivided attention. Right after my consultation, he worked on my case immediately. I felt like I received a 5 star personable service. Prevost, Shaff, Mason and Carns will be my "go-to for everything" law firm going forward. Thank you!
Case Type Unspecified
Unknown
Chris Carns is an intelligent and knowledgeable lawyer, as well as a good communicator and...a nice guy to work with!
Case Type Unspecified
Unknown
Louis Shaff did a wonderful job. Thank you!
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