Sarah schanze was appointed to my son case. She did nothing to help in case. She was rude to me lied to me and my son repeatedly. I'm was very disappointed.
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Public Defender
Jacksonville Personal Injury Lawyer — 182 Client Reviews Analyzed
3.1(182 reviews)Public Defender is a Personal Injury law firm in Jacksonville, FL, located at 407 N Laura St and reachable at +1904-255-4673. Clients have rated the firm 3.1 out of 5 across 182 public Google reviews, 10 of which include written feedback. The most recent written review is from Barbara Jennings on May 8, 2026 (92 days ago).
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
182 reviews
Years Experience
Practice Areas
Office Location
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Public Defender is a personal injury law firm serving clients in Jacksonville, Florida, located at 407 N Laura St 32202.
Review evidence: Clients have left 182 public Google reviews averaging 3.1 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Jacksonville, Florida firms before you decide.
Contact Public Defender at (904) 255-4673 or visit pd4th.org for a free case review.
182 public reviews and 20 written reviews.
Most recent written review from Barbara Jennings: Feb 1, 2026 (188 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Barbara Jennings: Feb 1, 2026 (188 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 1, 2026 (188 days ago). Compare that recency with the other firms you are considering.
Sarah schanze was appointed to my son case. She did nothing to help in case. She was rude to me lied to me and my son repeatedly. I'm was very disappointed.
Leaving a 1 star because the phones at this office have been down for weeks. Can’t contact anyone. Client information on website is also down. Clients are unable to be represented if they can’t speak to their public defender. Issue should be addressed ASAP
Emily Ruse did helped my case 9 year ago. Glad dropped my case allow me go free stay out of trouble been I am clean no criminal 9 year now. blessed have her. I am happy don’t back court again.
407 N Laura St, Jacksonville, FL 32202
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Most recent written review from Barbara Jennings: Feb 1, 2026 (188 days ago)
Written Reviews
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Average Rating
2.05
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Assigned Tags (3)
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Sarah schanze was appointed to my son case. She did nothing to help in case. She was rude to me lied to me and my son repeatedly. I'm was very disappointed.
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Leaving a 1 star because the phones at this office have been down for weeks. Can’t contact anyone. Client information on website is also down. Clients are unable to be represented if they can’t speak to their public defender. Issue should be addressed ASAP
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Emily Ruse did helped my case 9 year ago. Glad dropped my case allow me go free stay out of trouble been I am clean no criminal 9 year now. blessed have her. I am happy don’t back court again.
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You get what you pay for.
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I agree with some of the comments.They want you to call them and never return your phone calls.That is rude and unprofessional.
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Please by all means pay and get an attorney. They do not call people back. Even when you have authority to speak to them. They don’t do there job and are a waste of tax payers money!
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Your representative who answered the phone is hanging up on me back to back wow and this is called the public defenders
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Great
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What could I say about AMANDA WOODS, a woman I never met face to face, she treated me horrible horrible. She doesn't answer the phone and will only email you with short one liners and most often two word responses. She lied to me and treated me like a hardened criminal I truly thought she was a prosecutor and judge. She had me convicted sentenced and on probation and wanted me to serve out my probation in a whole other state one I don't even live in. She blatantly lied saying the prosecutor said one thing and she told me another. I hired a real lawyer she just came up short and may be in the wrong business. Thanks for nothing AMANDA WOODS!!!!!!
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The lawyer never gave me a call back and they sentenced my brother for 7.8 years unfairly they don’t do anything at all!!
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PD Sean Lynch will not return calls no matter how many times you call. Tax payers money at work....Right!
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Trying to call down there an deal with the receptionist was absolutely insane very rude an disrespect wouldn't give my own information when asked after the case was over it was down right Insane how I had to deal with them for as long as I did. Trying to reach my PD I was told I had to make an appointment just to come an talk with her a can't just show up like I'm sorry but if something is really urgent an I'm needing assistance why is this a problem instead of them helping yet making things worst for me in top of the problem I already was already having just completely unprofessional.
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Last review 181d ago
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