Adora was very helpful and attentive.
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Request a free case review from Richmond Vona Injury Lawyers in Rochester, New York.
Richmond Vona Injury Lawyers
Rochester Personal Injury Lawyer — 56 Client Reviews Analyzed
4.9(56 reviews)Richmond Vona Injury Lawyers is a Personal Injury law firm in Rochester, NY, located at 16 N Goodman St #100 and reachable at +1585-497-0980. Clients have rated the firm 4.9 out of 5 across 56 public Google reviews, 10 of which include written feedback. The most recent written review is from wanda johnson on May 8, 2026 (89 days ago).
Owner engagement: Richmond Vona Injury Lawyers replies on 73% of visible Google reviews, and roughly 88% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
56 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Richmond Vona Injury Lawyers is a personal injury law firm serving clients in Rochester, New York, located at 16 N Goodman St #100 14607.
Review evidence: Clients have left 56 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Rochester, New York firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 29 photos are public on Google; contact the firm to ask about consultation fees.
Contact Richmond Vona Injury Lawyers at (585) 497-0980 or visit richmondvona.com for a free case review.
56 public reviews and 20 written reviews.
Most recent written review from wanda johnson: Mar 12, 2026 (146 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from wanda johnson: Mar 12, 2026 (146 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 12, 2026 (146 days ago). Compare that recency with the other firms you are considering.
Adora was very helpful and attentive.
Adora was amazing! I didn't end up needing their services but they sent me in the right direction. If their half as good at law as they are references you got a great law firm here!
Very kind and helpful.
16 N Goodman St #100, Rochester, NY 14607
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from wanda johnson: Mar 12, 2026 (146 days ago)
Written Reviews
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Average Rating
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Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
Adora was very helpful and attentive.
Owner response
Thank you for sharing your experience. We’re glad to hear that Adora was helpful and attentive — providing responsive, supportive service is exactly what we strive for. We appreciate you taking the time to recognize her and share your feedback.
Case Type Unspecified
Unknown
Adora was amazing! I didn't end up needing their services but they sent me in the right direction. If their half as good at law as they are references you got a great law firm here!
Owner response
Thank you for your wonderful feedback! We're glad to hear that Adora was able to assist you, even when you didn't require our services. Providing helpful guidance is what we strive for, and your kind words mean a lot to us. If you ever need assistance in the future, we're here for you!
Case Type Unspecified
Unknown
Very kind and helpful.
Owner response
Thank you for your kind review! We truly appreciate you taking the time to share your experience. Providing helpful, compassionate support is something our team takes great pride in. Please don’t hesitate to reach out if you ever need anything in the future.
Case Type Unspecified
Unknown
Everyone I spoke with was so amazing. They took time to give me as much information as needed.
Owner response
Adrienne, thank you for your kind words and for taking the time to share your experience. It means a great deal to our team to know that you felt supported and well-informed throughout your interactions with us. We believe every person deserves the time, attention, and clear communication needed to understand their situation, and we’re grateful you trusted Richmond Vona to help guide you.
Case Type Unspecified
Unknown
Andrea helped me understand the process and was very professional and friendly. I was nervous but she calmed me. She really knows her stuff!
Owner response
Thank you, Lucynda! We’re so glad to hear that Andrea made your experience a positive one. It means a great deal to know she helped ease your nerves and provided the clarity and reassurance you needed.<br><br>Our team works hard to make sure every person who reaches out feels supported and informed from the very first conversation. We truly appreciate you taking the time to share your experience.
Case Type Unspecified
Unknown
Very pleasant! Highly recommend
Owner response
Thank you for your recommendation. We truly appreciate you taking the time to share your experience.<br><br>Providing a welcoming, respectful, and professional environment for every person who contacts our office is important to us, and it means a great deal to know that reflected in your feedback. If you or someone you know ever needs guidance in the future, we are always here to help.
Case Type Unspecified
Unknown
Andrea was very compassionate.
Owner response
Thank you, J B! We're so glad to hear that Andrea's compassion made a positive difference for you. She truly embodies our commitment to caring for clients like family and being there when it matters. <br><br>Thank you for taking the time to share this and for trusting Richmond Vona. We sincerely hope you never need us again - but please know we'll always be here if you do.
Case Type Unspecified
Unknown
Excellent Richmond and Vona Atto Attorneys and staff that I had talked to Ms. BRIANNA, Ms.Karen ,Ms.Andrea the firm is very caring respectful knowledgeable listen s to your problems and alot more I highly recommend this Law Firm Richmond and Vona for a Accidents, Personal, Injury and more I Thank You many blessings and good wishes and Health Happy Thanksgiving 😊
Owner response
Thank you, Joanne, for your wonderful review! Hearing how Brianna, Karen, and Andrea made you feel cared for, respected, and listened to means so much to our entire team. They genuinely live out our values every day, and your recognition speaks volumes. <br><br>It's an honor to know that our professionalism, compassion, and attentiveness helped support you through a difficult time. Thank you for the heartfelt recommendations - it means more than you know.
Case Type Unspecified
Unknown
I had an excellent experience working with Andrea, the intake specialist at Richmond Vona, LLC. She was absolutely amazing—prompt, informative, and incredibly professional throughout the entire process. Andrea took the time to answer all my questions clearly and made me feel confident and supported from the very first call. Her professionalism and attention to detail truly set the tone for a great experience with the firm. I couldn’t have asked for better service—thank you, Andrea!
Owner response
Thank you so much for sharing such a wonderful review! We’re thrilled to hear about your positive experience with Andrea — she’s an exceptional part of our Richmond Vona family and truly embodies our values of professionalism, precision, and high-level communication. It’s great to know that her responsiveness, clarity, and attention to detail helped you feel confident and supported from your very first interaction. <br> <br>At Richmond Vona, we believe that every client’s experience should begin with genuine care and clear communication, and Andrea takes great pride in setting that standard from the start. Your recognition of her efforts means so much to all of us. <br> <br>On behalf of Andrea and our entire team at Richmond Vona, thank you for your kind words and trust.
Case Type Unspecified
Unknown
Amazing team - so helpful and communicative at every stage of the process!
Owner response
Thank you so much for your kind words! We’re so glad to hear that you found our team helpful and communicative throughout the process. At Richmond Vona, we believe that strong communication and genuine care are key to providing the best possible experience for our clients — and it’s wonderful to know that came through in your time with us. <br> <br>Your feedback means a lot to our entire team and reminds us why we’re so dedicated to serving our clients with professionalism, precision, and compassion every step of the way.
Case Type Unspecified
Unknown
The entire team at Richmond Vona is amazing. From the moment you walk in the door, to any team member you have the pleasure of speaking with, you are surrounded by professionals who are excellent and care about what they do. You are in wonderful hands and this is an easy 5 Star recommendation!
Owner response
Thank you so much for your wonderful words and for taking the time to share such thoughtful feedback about our team! It truly means a lot to know that our professionalism, care, and dedication stood out to you. At Richmond Vona, we strive every day to uphold the highest standards of service, communication, and integrity — ensuring that everyone who interacts with our firm feels valued and supported. <br> <br>Your kind words are a reflection of what drives us: treating every person with respect, precision, and genuine care. <br> <br>On behalf of our entire team at Richmond Vona, thank you for your trust and for recognizing our commitment to excellence. We’re truly grateful for your support.
Case Type Unspecified
Unknown
5/5 stars.... Richmond Vona is a professional and caring law firm. The team was very compassionate, knowledgeable, and trustworthy..... Definitely recommend :)
Owner response
Your kind words mean so much, and we’re truly grateful that you took the time to share this wonderful 5-star review! Hearing that you found our team to be professional, compassionate, and trustworthy perfectly captures what we strive for every day at Richmond Vona. <br> <br>Our goal is always to combine legal excellence with genuine care — ensuring that every client feels supported, informed, and confident throughout their journey. Knowing that this was your experience means the world to us. <br> <br>On behalf of our entire Richmond Vona family, thank you for your trust and recommendation. We sincerely hope you never need our help again, but if you do, please know we’ll always be here, ready to stand by your side.
3 other offices for this firm
Gelber & O'Connell, LLC joined Richmond Vona, LLC
Richmond Vona Personal Injury Attorneys
Richmond Vona Injury Lawyers
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