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Roberts & Freatman
Ypsilanti Personal Injury Lawyer — 9 Client Reviews Analyzed
3.6(9 reviews)Roberts & Freatman is a Personal Injury law firm in Ypsilanti, MI, located at 125 N Huron St and reachable at +1734-483-4166. Clients have rated the firm 3.6 out of 5 across 9 public Google reviews, 8 of which include written feedback. The most recent written review is from Scott Jones on May 31, 2025 (401 days ago).
Owner engagement: Roberts & Freatman replies on 11% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
9 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Roberts & Freatman is a personal injury law firm serving clients in Ypsilanti, Michigan, located at 125 N Huron St 48197.
Review evidence: Clients have left 9 public Google reviews averaging 3.6 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Ypsilanti, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 1 photos are public on Google; contact the firm to ask about consultation fees.
Contact Roberts & Freatman at (734) 483-4166 or visit roberts-freatman.com for a free case review.
9 public reviews and 8 written reviews.
Most recent written review from Scott Jones: May 31, 2025 (401 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 11% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Scott Jones: May 31, 2025 (401 days ago)
Mentioned in 5 reviews, with an average 4.0-star rating when clients talk about this theme.
5 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
7 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from May 31, 2025 (401 days ago). Compare that recency with the other firms you are considering.
Ellis is the best attorney there is and one heck of a counselor and friend. Anyone who has ever worked there that I’ve dealt with has been a great listener and genuinely will fight for your rights.
They charged me $5000 without my authorization, I would stay away from this robbery firm!
Top notch! Very happy with their services.
125 N Huron St, Ypsilanti, MI 48197
Recent crash data for the area around Roberts & Freatman loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Scott Jones: Apr 26, 2026 (71 days ago)
Written Reviews
8
Average Rating
3.88
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Reviews (90d)
8
Older Archive
8
Assigned Tags (3)
Showing 8 of 8 written reviews.
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Scott Jones
Personal Injury
Unknown
Ellis is the best attorney there is and one heck of a counselor and friend. Anyone who has ever worked there that I’ve dealt with has been a great listener and genuinely will fight for your rights.
Yassine M
Personal Injury
Unknown
They charged me $5000 without my authorization, I would stay away from this robbery firm!
Gary Sobbry
Personal Injury
Unknown
Top notch! Very happy with their services.
Cheryl Clifton
Personal Injury
Unknown
I highly recommend they listen and handle the issue
John Scherer
Personal Injury
Unknown
Mr Freatman knows his stuff!!! Always on top of his game ! So happy I found him to represent us !
Vince Raisanen
Personal Injury
Unknown
Friendly staff and professional services
ALAA QARANA
Personal Injury
Unknown
Terribly unprofessional and rude Very unprofessional they sent me a bill for $285.00 then they call me telling me my bill is $395.00 one of the charges was $67.00 for sending a form to represent me in court! I asked why such a high charge for 5 minutes of labor filling a form? She said we have to send someone to the court to drop it, so I guess I have to pay for a driver and gas money because this office doesn't use mail. I spoke to the lawyer he never bothered to check that they billed me incorrectly, my bill was 285.00 not 395.00! With a rude tone he tells me "I don't have time to waist with you I charge 395.00 per hour, pay my bill and you can call other lawyers." After I told them I have the bill that you mailed me its 285.00 not 395.00 they said OK sorry just pay the bill we sent you . I will never deal with them again and this lawyer doesn't care about this profession! I am writing this so that others do not have to deal with the same issues I have experienced with this office. Everything I have stated is true, if the office feels I have stated anything incorrect they are able to respond to my review.
Aaron Boria
Personal Injury
Unknown
I recommend attorney Christina Rivera, at Roberts and Freatman. She is knowledgable in family law, criminal law, as well as landlord tenant. She cares about her clients and works hard.
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